Reviews
I have used our Toyota for years to service all my
I have used our Toyota for years to service all my vehicles and I work with Bruce Brewer who is excellent
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Bruce provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
My advisor Alex P was excellent.
My advisor Alex P was excellent. He told me exactly how long he thought it would take. He was right on the money
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Alex provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
We were greeted extremely courteously and professionally
We were greeted extremely courteously and professionally and everyone was extremely helpful! We spent time with dealer management, sales and Finance to discuss our new vehicle purchase! Once we figured out the Finance representative’s name was not Gob or Gab, but rather Gabe, things went seamlessly smooth! We really appreciated their overall courtesy and professionalism!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are thrilled that Gabe provided you with a courteous and professional sales experience. Our ultimate goal is your satisfaction! We are excited to help you in the future.
Ira is a great deal ship but the service Dept was not up
Ira is a great deal ship but the service Dept was not up to the usual.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback and we apologize that the experience wasn’t up to previous experiences. We appreciate your business and we’re glad to further review any of the concerns. As we are unable to reference this visit you’re welcome to contact the general manager, Mark Giovanni at 978-739-3718.
Our salesperson was Aiman.
Our salesperson was Aiman. He was very competent, knowledgeable, and friendly. No doubts, would absolutely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are thrilled that Aiman provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.
The work was done on time as usual and communication was
The work was done on time as usual and communication was great throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We are excited to hear that we were able to provide you with an on-time and communicative experience!
Worst service I’ve ever had.
Worst service I’ve ever had. I’ll never recommend to anyone to Ira Toyota. Thank you.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize that the visit didn’t meet your expectations. We strive to provide an exceptional experience and your satisfaction is important to us. We have attempted to contact you directly to review the concern. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 if you would like to further review or have any additional concerns.
I came there for a inspection sticker one and a half
I came there for a inspection sticker one and a half hours later I never expected to be there that long but I guess it was worth it because they washed the car also it was very nice of them thank you
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We apologize for the longer-than-usual wait. We are glad to hear that overall your experience was nice. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
I experience Great customer service at my last visit to
I experience Great customer service at my last visit to Ira Toyota! Thanks for the great job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
As always, Curran always makes sure the proper things get
As always, Curran always makes sure the proper things get done. My 2008 Sequoia runs great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Curran provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.