Reviews
They got me in early.
They got me in early. Did all the work and let me know what else needed to be done. And I was on my way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
The person who service my appointment was very
The person who service my appointment was very professional and attentive, He was very acknowledged of what my vehicle need it to have done and look for the best deals and discounts to help me out.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
They screwed me on brakes!
They screwed me on brakes!!never again i had a warranty but it is useless
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for the feedback and we apologize that your experience didn’t meet your expectations. The vehicle is due for brakes due to normal wear however you did not have them completed and extended coverage does not cover wear items. We appreciate your business and are glad to provide competitive pricing for any repairs. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 to further review any concerns.
Gr8 service, Steve was very thorough during the check in
Gr8 service, Steve was very thorough during the check in and check out. Thank you.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Steve provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Service is good, quickly in and out.
Service is good, quickly in and out. No pressure to do unneeded work on car.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Very courteous and helpful.
Very courteous and helpful. Nat Brungot was attentive to my concerns and got my questions answered.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Nat provided such attentive and helpful service! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
They are the best honest kind polite.
They are the best honest kind polite. Provide goid information would not take my car anywhere else
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
I went to Ira Toyota to get an oil change On my Rav 4
I went to Ira Toyota to get an oil change On my Rav 4 today. Bruce was very good Explaining what they checked and what they did. He explained the wait time and Also that I needed a new wiper blade on my rear window. I asked how long it would take and they completed it . Good Job done!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
Dealership, good but service department took too much
Dealership, good but service department took too much time to change the oil and rotate tires two hours and 30 minutes the last 15 minutes the vehicle sat out in the parking lot waiting before they came to me
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
They agreed on an OTD price for a new car in writing over
They agreed on an OTD price for a new car in writing over email, then backed out on it. Dishonest business practices.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for the feedback and we apologize that the communication didn’t meet with your expectations. You’re welcome to contact the general manager, Mark Giovanni, at 978-739-3718 for further review.