Reviews
Consumers
Our Representative was very friendly and listened to what I had in mind for my new car. Process of buying new car went very quickly.Got to drive new car home that same day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
excellent service
Nate Humboldt is a great customer service professional. I always try to get Nate on return visits. He serves as a great example for customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave a review, it is greatly appreciated.
Service on Corolla
Jeremy bressier was very professional and made me feel at ease he’s a great asset to the company when I went in he knew exactly what the problem was with my car he’s very knowledgeable
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave a review, it is greatly appreciated.
Great Service!
Toyota Danvers has great service! They were very kind, efficient and respectful. Mario is the best- he was so nice and easy to talk to! He took care of everything! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Worst place ever.bait and switch tactics. Will never buy...
Worst place ever.bait and switch tactics. Will never buy from them again . my daughter went to purchase a ford focus and they had " problems" with the title. They then offered her a Nissan....which was more money than she wanted to spend.....what a surprise so she goes to pick up the car and it won't pass inspection..... So they lend her a car.....with no gas in it customer service. Really?????? And she paid cash for it...these people are pethetic!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Job
Ira Toyota of Danvers Service Department is really awesome! They are really the best to me! I would recommend them to my friends because that’s how great they are
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Review
I was very pleased with the customer service while purchasing my third lease with Toyota Even with the hectic times and limited staff, I was handled with the utmost care and respect for a very smooth transition from start to finish
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Gary, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!
Great dealership
Outstanding customer service. The appointment was very easy to make with the available time that I wanted. The quality of service was excellent. They do everything to make you happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We thank you for your business and look forward to your next visit!
Under staffed from virus but hard working staff
The store was understaffed because of Corona Virus, but the staff there worked hard to make my purchase as smooth as possible. Some staff members were doing the jobs of multiple people.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, we appreciate the feedback!
New lease
Mike Mottolo was amazing. He had all the paperwork ready and made everything very very easy. I have told all my friends and family about Mike and his team at Ira. Also he was a great guy to talk with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
We thank you for your business and look forward to your next visit!