Reviews
70,000 mile check
I’m always happy to use IRA for my service. They’re always pleasant and not much more expensive than other mechanics. Having a hybrid, I trust them to know what they’re doing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Yogini for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!
Excellent service and speed.
Thank you for taking care of everything needed in the same day I dropped off. Great help. I happy to be back on the road.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, David, for your kind words! We thank you for your business and look forward to your next visit!
Sales
The sales department was great. Ask for Max and you will be all set. Very professional and hard working. Get things done, and don’t quickly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, it is greatly appreciated and we look forward to welcoming you back in the future.
Smooth Sailing
Prompt and friendly service. Fast turn around time. Comfortable and quiet waiting area. Auto washed after service. Everything clearly explained. Personal service and caring attitude displayed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, it is greatly appreciated and we look forward to welcoming you back in the future.
Service experience
My service consultant expertly advised me on what I was due for. Things I had put off. The job was done in a timely fashion. I enjoyed a nice shuttle ride home and a Lyft ride back. The bill was less than estimated. Car runs great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Service completed as requested
Requested that 3 items be taken care of and all 3 completed within the estimated time and I was on my way within 2-hours as estimated.
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Fix 4 recall items
Efficient, quick and smooth. Will use again definitely. Great waiting room and friendly service and follow up and ahead of schedule. Will use for follow up service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Michael, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!
Pothole damage repair
Prompt service. Car was ready by midday same day. Would recommend to anyone. Setting up appointment was painless. Left the car outside with drop off overnight.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Lad, for your kind words! We thank you for your business and look forward to your next visit!
Service at ira
It was a great experience!!! The best Toyota dealer around!!! I will never go anywhere else! And I worked with Mario pappalardo he was so professional and helpful!! You should be proud of this employee
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Joe, for your kind words! We thank you for your business and look forward to your next visit!
Awesome service
Awesome service for buying a new Corolla! Good price with good quality. Helped me set the car ready, got registered. Will see for future maintenance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Corollafan, for your kind words! We thank you for your business and look forward to your next visit!