Ira Toyota of Danvers

I was in the market for used toyota suv 4runner i found a 2013 called was still in inventory, set appointment every one was very help-full fom the sales man to the managers even the finance department was very accommodating seamless transaction, I recommend this dealer.

I am very satisfied with the deal. I got a 2013 RAV-4 Toyota. Prior of going to Ira, I had the opportunity to research the car, read reviews and pricing and cars.com was very helpful in this process. I was able to compare and contrast and made a reasonable offer. The car only had 2000 miles and was certified. The salesman was really honest throughout the process.

I just bought a new Camry & I'm in love. When I first visited Ira I had a bit of an issue with not being able to take advantage of an ad I heard. Aimen did his best to resolve and improve my experience at Ira. He got me the exact car and color that I wanted & helped me workout a good deal. The finance guys are also great!! They stayed late with me in order to finish up my paperwork which was greatly appreciated. The customer service at Ira is also beyond amazing. I would definitely recommend this dealership.

Well looking for a toyota tundra so went there several times, so during those visit was a waste of time they couldn't find the truck it was excuse after excuse then they ramp the price in a high mileage vehicles plus the way they handle the situation it was not professional at all. My conclusion I would never go there again....

What can I say besides AMAZING! Cal the salesman and Moe the finance manager went above and beyond. Cal really did his best to make us happy. He directed us to Moe the finance manager to further assist us with our purchase. I have less than good credit and was upside down on my current loan walking in. Moe didn't just submit my application to the banks online and forget me. He spent a few days calling the loan officer at the bank working on my new loan until I had the deal I needed. Ira really is amazing and does business unlike any other car dealership. Instead of blowing me off realizing they had a thin deal after all the money they HAD to take off in order for me to be able to afford my beautiful vehicle, they continued to do business with me and did so in a fashion where I was extremely pleased. I'm so thankful and happy! Great team there at the used dealership in Danvers!!

Ira's service department has, in my opinion, some dubious practices. Here are the facts regarding my experiences: 2003 Highlander - water pump blew while under warranty. When repaired, the timing belt was also replaced, which is apparently proper and normal procedure. When I brought it back for the next scheduled service, was told it needed a new timing belt. Once I questioned, they checked their records and realized they had already done it. 2010 Venza - replaced my windshield wipers while on vacation. Brought the car in for its next scheduled service a short time later, and was told I needed new wipers. Told them I just replaced them, and they said the technician said they were streaking. I suggested they check again. Surprisingly, it turned out I didn't need new wipers. Rather "something" was just stuck on the blade. 2010 Venza - called for an oil change (they were running a special). Told the person who booked the appointment to note that I would not be buying anything else so don't try to sell me anything. Brought the car in and met with Ludlow. He told me I was overdue for the 30,000 mile service (which I am). Told him I wouldn't be doing it that day. He then ran down all the things included in that service (which included air filters) and asked what I wanted to do. I said I wanted an oil change. I went to the waiting room. He came to see me and told me that the engine and cabin air filters were dirty and what did I want to do. Having already had this conversation once, I surprisingly didn't change my mind--just an oil change please. He then said I had a nail in my tire and that it was too close to the side wall to repair and it would be $230 for a new tire. The technician felt it wouldn't be safe to repair. Ludlow said I had a good 5,000 to 10,000 miles left on the tires. I told him not to touch it, paid for my oil change, and left. I subsequently went to a tire place where they told me the nail was close to the center of the tire and easily and safely repairable at the cost of $30 and some change so of course, I opted for the repair. Moral of the story--three times Ira's service department tried to sell me something I didn't need, which is three times too many for me. That being said, should the repaired tire blow out, I will be back to say Ira was right. However, I don't anticipate that happening. I would not recommend using their service department.

Best dealership around. Aiman was helpful, patient, caring, and knew that it was a big decision and purchase. He took the time to really help me make the right decision and feel great about it. The car is exactly what I want and need to last and to feel comfortable on the road. I would recommend Aiman and Ira Toyota to anyone and everyone I know!

My wife and I have owned a Toyota Highlander for 6 years. We have been delighted with the car (I have an engineering degree and love the attention to detail) and we were considering buying a new Highlander. Having bought the first car at Ira and had it serviced there for its whole "life," we chose to start looking for a new car with Ira. We got at referral to Mr. Varoqua and were impressed at the start by his focus on what we wanted to do with the car, rather than on what product he needed to move. Between that meeting and our purchase, Mr Varoqua was attentive and clearly interested in making sure that we felt the process was going along in a reasonable way. In the final inspection of the car, he was an excellent "teacher" in the operation of the Highlander's sophisticated features. In summary, we cannot say enough about the positive regard we have for Mr. Varoqua and Ira Toyota, and we will definitely share this with our friends and family.

This place is dishonest. I went to go look at a used Toyota Echo that was advertised online as in perfect condition. When I went to see it, there was a huge gash on the driver side. I examined the photos online and found that the "driver" side photos were actually flipped images of the passenger side. As you can see in the first photo, the steering wheel is on the wrong side. If you compare the last photo to the second photo, you'll see that the trunk key hole is on opposite sides of the vehicle. Also on the last photo, you can very vaguely see that the lettering on the TOYOTA sign (upper left) is backwards. http://www.cars.com/go/search/detail/photos/multiPhotoPopup.jsp?paId=556854822&tracktype=usedcc#0

Noah was absolutely the best salesperson I have encountered. My purchase of a pre-owned Toyota was very easy and painless. The finance department was extremely helpful, and we wrapped it up with the least amount of hassle I could imagine. Thank you guys !!