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Ira Toyota of Danvers

(4,054 reviews)
Visit Ira Toyota of Danvers
Sales hours: 9:00am to 7:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 6:00am–7:00pm
Tuesday 9:00am–7:00pm 6:00am–7:00pm
Wednesday 9:00am–7:00pm 6:00am–7:00pm
Thursday 9:00am–7:00pm 6:00am–7:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 6:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (978) 716-2747 (978) 716-2747
Used (978) 338-6444 (978) 338-6444
Service (978) 338-6428 (978) 338-6428

Reviews

(4,054 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ira Toyota of Danvers from DealerRater.

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Ricky was our sales guy. Since this was our 6 Toyota, 4...

Ricky was our sales guy. Since this was our 6 Toyota, 4 previously from Ira, this was by far the best experience ever. Ricky worked hard for our deal, and our needs, while also handling a glitch with our registration at no fault of his and without a bunch of BS. Of most importance was the delivery of our new vehicle. Ricky made sure he reviewed all the aspects of the car, took a lot of time with me, and ensured our vehicle was ready to go. Ricky, even took a trip with us on the test drive over to the unmentioned "H" dealer to pick up our registration we had left behind when test driving the comparable vehicle without any hesitation for such an unusual request. It is not everyday a sales rep will go with you on a test drive to the competitor! Ricky made the best offer for us, with the best vehicle. Will recommend him to anyone looking for a new car!! The follow up phone call was also sincere and a nice touch. Have never had that with any vehicle we have previously purchased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a great experience dealing with Walter, He did...

Had a great experience dealing with Walter, He did everything he said he would do to make the sale a happy one for me. I am very pleased with my purchased car,and would recommend others to see Walter for a certified used car at Ira Toyota in Danvers,Ma.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I would have to say that this dealership in general was a...

I would have to say that this dealership in general was a great experience! Not only was Ricky extremely nice, but everyone I came across in the dealership was very nice and outgoing, making sure my needs were attended to. Ricky was a big help in answering all of my questions and making sure I was comfortable and I can't thank him enough for making this the best car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Even though I already wrote a review, I felt as though I...

Even though I already wrote a review, I felt as though I should add to my first review. I was very pleased when I returned to Ira to pick up my registration for my new car. I had worked all day and was very tired. I thought that I would be there forever waiting for my inspection but to my great fortune, Ricky Arora saw me the minute I walked up to the reception desk. He immediately came over to me, took my keys, ghave me a ticket for coffee and went out in the pouring rain, took my car to be inspected and returned it to me in approx 20 minutes. I don't believe you can get any better service than that anywhere else. I highly reccomend Ira Toyota and especially Ricky Arora if you are looking for excellent, courteous, caring service. I would not hesitate to go back there for my next car!! Thanks again Ricky!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I bought a pre-owned Camry Hybrid from IRA and the...

I bought a pre-owned Camry Hybrid from IRA and the service was very solid. Mark was a no-b.s., very honest salesman and the transaction was a relatively quick and painless one. The previous owners of the car didn't return the navigation DVD but Mark made sure that another one was ordered for me quickly. Would definitely recommend the dealership and Mark to anyone looking for a pre-owned vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was the first toyota I have purchased and the...

This was the first toyota I have purchased and the service I recieved there could not have been found anywhere else. My salesperson worked with me to help me get a great deal on a great vechicle. He answered each of my questions in depth and throughly, and made my decision easier. I give toyota such a great rating becuase they will work with you to comprimise your needs and make you feel comfortable when buying your new car, which you may not find at other dealerships. I will definatly be buying my future cars from toyota and will refere them to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is my 3rd Rav 4. I have purchased all 3 at Ira. I...

This is my 3rd Rav 4. I have purchased all 3 at Ira. I feel that the price was fair and I just love my car. Ricky Arora was excellent on the day that I received my car and I was pleasantly surprised when he went the extra mile to get my remote car starter installed before I took the car. My time is valuable and to return would hve been an inconvenience. This all made up for the extra wait for the car's delivery which was supposed to come in 7- 10 days but didn't arrive for 4 weeks. Anyway, Ricky made up for the wait by being so accomodating on the delivery day. I would not hesitate to buy from Ira again. Between my husband and myself, we have purchased 3 Rav 4s and 2 Tacomas from Ira. I highly recommend Ira to all my friends & family. Thanks again Ricky for all that you did! Julie M Bubar

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a very pleasant experience buying a new car in a...

I had a very pleasant experience buying a new car in a friendly dealership. The salesperson and the manager make you feel very comfortable and they answer all my questions with confidence and knowledge. The price was very competitive. I would definitely recommend this dealership to everyone. Pasquale Lynnfield MA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ramon Boreck is an extremely helpful salesman. He took...

Ramon Boreck is an extremely helpful salesman. He took really good care of my questions and concerns while I was there, very professional, polite and prompt. I could not have chosen the best car for me without his help, thats for sure! My overall experience at Toyota was great and I am very satisfied with my new 2010 Corolla. I really recommend shopping for cars at Toyota in Danvers and having Ramon as your salesman will make your experience PERFECT!!! Lara Miskalo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We are very satisfied with our experience at Ira Toyota. ...

We are very satisfied with our experience at Ira Toyota. Our salesman, Ricky Arora, was honest, professional, and willing to work with us to get the car and price we wanted. Ricky offered us beverages, made us feel comfortable and never put any pressure on us. He heard our needs and concerns and responded quickly and appropriately. Signing the paperwork with Mike was also a great experience. The car was delivered on the day and at the time promised and I was given a full overview of the car. Ricky also gave me a full tour of the service department and made sure I had all the information I needed. We traded a Scion for a Prius, and the trade-in process was also seamless and the dealership was very honest with trade-in values and how that worked into our new lease. It is without hesitation I would recommend Ira Toyota to any prospective buyers. I especially recommend Ricky Arora to be your salesman! He is a top-notch professional whose caring for his customers is clear and genuine. Thanks Ricky and Ira Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.