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Ira Toyota of Danvers

(4,085 reviews)
Visit Ira Toyota of Danvers
Sales hours: 9:00am to 7:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 6:00am–7:00pm
Tuesday 9:00am–7:00pm 6:00am–7:00pm
Wednesday 9:00am–7:00pm 6:00am–7:00pm
Thursday 9:00am–7:00pm 6:00am–7:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 6:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (855) 360-5601 (855) 360-5601
Used (855) 373-3698 (855) 373-3698
Service (978) 338-6428 (978) 338-6428

Reviews

(4,085 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ira Toyota of Danvers from DealerRater.

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Ira Toyota of Danvers was a pleasant place to buy car. ...

Ira Toyota of Danvers was a pleasant place to buy car. everyone there was extremely friendly. Our sales person Ricky was very nice and there were no gimmicks. They worked fast and I got my new car the next day. Overall the whole experience was excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I came to the dealership for a purchase and they pushed...

I came to the dealership for a purchase and they pushed me a LEASE. I ask to see in writing all the things they said to me and my wife about how good a LEASE was for us instead of a Purchase, they kept changing the subject. Finally after me insisting on reading all those Leasing promises they talked about in writing they told me the financial guy will show them to me the writing. Once speaking with the financial guy he offer me a better percentage and a lower monthly payment than my bank but only if I Lease. After 6 hours in that dealership, still nothing that will show me what they promised. Every time I asked to read the Lease contract he said that Toyota want to get people back into the dealerships and It was been flexible in every aspect of it, bla bla bla, then he stepped out of the office many many many times to evade me reading the Lease contract. We were tire, mentally tire and even very hungry I just signed to be over with. NEXT DAY AT HOME I SAT DOWN TO READ THE LEASE CONTRACT JUST TO FIND OUT I GOT ROBBED IN MY FACE BY "IRA TOYOTA" IN DENVER,MA 6/2010 WITH A PEN AND GUERRILLA STYLE. JUST READ A LEASE CONTRACT SPECIALLY THE "FEES PARTS" THEY WILL NOT CANCEL THIS CONTRACT EVEN BEFORE TAKING DELIVERY OF THE CAR EITHER. DID I WANT THIS? NO, NO, NO. I WANT A PURCHASE NOT A LEASE. THIS IS WHAT THEY PUSHED ME AND THEY STEAL FROM ME AS THEY MAY SOON FROM YOU TOO. THANK IRA TOYOTA FOR MAKING ME HATE MY LEASE CAR EVERYDAY I LOOK AT IT.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Found the car I was looking for online and went to dealer...

Found the car I was looking for online and went to dealer to see it. Quickly met Walter--very personable, friendly and a little over the top. Very easy to deal with and came through on all the little things that were mentioned during the negotiations. Car was prepped well but could have been cleaner--soda still in carpets and in bottoms of cup holders and previous owner must have had a pet dog judging by the odor. I had a price in mind when I went in and they even went lower. There was only a little of the car-dealer tactics such as when they said someone else was also interested in the car but quickly accepted my offer after the manager was consulted. Overall am very happy with the experience and car so far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience at Ira Toyota, especially compared to...

Great experience at Ira Toyota, especially compared to the other dealers in Mass. Ira Toyota of Danvers did not give me hard sell at all on the car. I wound up buying from them. The process was straightforward, friendly, and overall a very good car-buying experience. In terms of price and quality of service I received there. I had looked up the car some where and had prepared to the talk to the salesman Ricky. It felt like it was a very fair process for the customer - the dealer was making some profit, but not fleecing you. Salesman Ricky and business Manager Nick were absolutely honest, professional and humble. I also thought the dealer service was great & went beyond the call of normal duty The car I bought last month, and the salesman personally came on Sunday morning to show every thing about my new car and to deliver. Car was registered with new license plates, inspection sticker and full tank of gas. That moment was very great. Next time I buy a Toyota I will definitely go to Ira Toyota of Danvers and I will definitely recommend to anyone else looking for a Toyota to make sure see Ricky Aurora before you buy Toyota. Your drive to Ira Toyota will be worth. Share on Facebook

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My purchase of a preowned Toyota Corolla at Ira last...

My purchase of a preowned Toyota Corolla at Ira last month was a smooth, efficient transaction from start to finish. I submitted an online price lock-in request, having found one or two cars I was interested in, and Christina Davidson got in touch with me within an hour! She helped me set up a on-site visit, and this, thanks to sale associate Gary Cooper, was a pleasure. We bought a car during the visit, and actually enjoyed the time spent with both Gary and the accountant Michael, who took us quickly and clearly through the paper work. For the first time in my car-buying experience, we were not treated to high-pressure tactics, and manipulativeness. Kudos to Ira Toyota for its customer service! Our new car, named Penelope for her blond good looks and shrewd handling, is proving a pleasure to drive. We heartily recommend Ira Toyota to anyone in the market for a Toyoyta, and plan to return ourselves when the need arises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rajeev, aka Ricky, was forthright and honest. Unlike...

Rajeev, aka Ricky, was forthright and honest. Unlike many other dealers, Ricky explained the numbers clearly and there were no hidden charges. He gave us the deal that was advertised on TV without any extra or hidden charges. He listened to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My husband and I have been looking for a used Rav4 for...

My husband and I have been looking for a used Rav4 for over 6 weeks. We saw Ira had some on line. My husband had some work done on his truck at Ira and was very happy. We called about some ravs and the phone consultant said they do not budge on any prices what you see on line is what you have to pay and could not reccommend any veheicles for us to look at. Needless to say we went to copeland toyota. We had to travel but the staff was exceptional and they took great care of us.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

After hearing of the two-year service deal, I felt a...

After hearing of the two-year service deal, I felt a return to Ira was in order from nine years ago when I bought my first Camry. I was a little hesitant, as that purchase required going through three-plus hours and five salespeople to get the deal I wanted. This time, with Chris, while the final numbers needed to be massaged to get it done right, he capably did the job and made me feel positive about the final result. I appreciated his understanding what I wanted, and working to meet that goal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Walter was excellent in facilitating my purchase of a...

Walter was excellent in facilitating my purchase of a 2007 Certified Toyota Camry. He was the only salesman who came right out and greeted me first, made me feel comfortable at his desk, and he genuinely made me feel like he was there to help me and not the other way around. I first visited Ira during the week and spoke with Walter, and at that time I was only beginning my search. By the end of the day, and three different brand dealerships later I realized I wanted to buy a Toyota from Walter. The Honda dealership tried to sell me something I couldn't afford, and Ford acted like it was a chore to talk with me. On Saturday I decided to try Expressway Toyota in Dorchester looking for a better price for a CPO Camry. They went on and tried to pull the bait and switch on me, and tried to sell me a car with double the advertised mileage. I was immediately turned off and went back to Ira looking for a good deal on the Camry I drove earlier in the week. Walter ensured me that I could in fact trade in my completely dead prior car for a few hundred bucks. I went back looking for the best price I could get and Walter certainly got it for me. Overall, Walter is a quality salesman and customer service is his number one priority. He is certainly the main reason why I returned to Ira, as there were other comparable Camry's at similar prices at other dealers. I would recommend anyone who is looking to buy a car go see Walter at Ira first, as no other dealer experience would even be comparable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jason was very helpful with the purchase of my 2010...

Jason was very helpful with the purchase of my 2010 Toyota Corolla LE. I came in with a specific car and price in mind and he found that for me and did not try to sell me something I was not interested in. He was very nice and patient as was the finance manager I met with and worked with. I had a great experience purchasing my car from IRA Toyota in Danvers, MA and will most likely come back when I need another car....hopefully not for quite some time. I would also recommend the dealer and brand to friends and family. ~Deanna

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.