Reviews
I've purchased many car's from this dealership since
I've purchased many car's from this dealership since 1985, main reason was the service has been exceptional eash and every time!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's wonderful to hear! We're thrilled to have had the opportunity to serve you for so many years and to know that our exceptional service has been a key factor in your loyalty. We appreciate your continued trust and business over the years!
Matt Buonomo was very courteous.
Matt Buonomo was very courteous. He had my car done in a timely manner. Notified me with recommendations and had them completed in a timely manner. An asset to service department
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Matt provided courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Ira Toyota in Danvers is top notch.
Ira Toyota in Danvers is top notch. The service manager was very thorough, the mechanic sent me a video of all the things that needed attention,awesome service. All parts in stocks, out the door by the end of the day. Great job. Christopher B
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
2021 4Runner, 35k mile service.
2021 4Runner, 35k mile service. No issues with the service itself and pleased to receive a free Lyft home and back to the dealer. I asked service advisor about a corrosion issue on my tailgate and was told the service manager would inspect it, this never happened. Rather, I was instructed to take it over to the collision center without an appointment and see if they would look at it. I didn’t not do this as it didn’t seem like the proper protocol. There is also a small scratch on the rear bumper which I hadn’t noticed before service. I hand was my car resells so I am aware of all imperfections. I believe this happened during the service.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Thank you for the feedback and we apologize for any concern with the visit. We have reached out to you directly to review the scratch concern and further review the tailgate concern. We appreciate your business and hope we can resolve any issues. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 if you ever need any additional assistance.
I just leased a RAV4 prime plug-in at Ira Toyota of
I just leased a RAV4 prime plug-in at Ira Toyota of Danvers. Sales Clint Yang did a good job of introducing the car. Highly recommend! In particular, he can speak Mandarin.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new RAV4 Prime Plug-in! It's great to hear that Sales Clint at Ira Toyota of Danvers did a good job introducing the car and that you had a positive experience. Thank you for recommending him, especially noting his ability to speak Mandarin. Enjoy your new vehicle!
Nice work with my car and good job he s taking my car
Nice work with my car and good job he s taking my car service doing good
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
I drive the Rav4, not my husband.
I drive the Rav4, not my husband. I always go to IRA for my maintenance, and have been very satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's great to hear! We're glad that you've been satisfied with the maintenance service at Ira Toyota of Danvers for your Rav4. We're here to help and appreciate your continued trust in us for your vehicle's maintenance needs!
Excellent.
Excellent. I’ve come to trust this dealer and service representative Alpesh Patel to be honest and not trying to sell unnecessary services and do a great job always. Even after moving away from Danvers, MA, area, now I drive an hour to come to this dealer for my service needs. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's great to hear! It's wonderful that you trust BMW of Stratham and Alpesh for your service needs and that you're willing to drive the extra distance for our excellent service. Safe travels!
Linda was a great person to deal with .
Linda was a great person to deal with . She is very smart and knowledgeable. She explaind all my concerns
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Linda provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Excellent service.
Excellent service. They do quality work and that is why I keep coming back. Rick was an excellent service advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had an excellent experience and that Rick provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.