Reviews
Write a reviewI have purchased four vehicles from Lexus of Naperville
I have purchased four vehicles from Lexus of Naperville in the last 12 years. I Always have a good experience with purchasing and with service. They are never pushy and go out of their way to find what you want. This time, in particular, I was choosey about both interior and exterior colors and Sal made it happen. I love my new NX350.
I have purchased four vehicles from Lexus of Naperville
I have purchased four vehicles from Lexus of Naperville in the last 12 years. I Always have a good experience with purchasing and with service. They are never pushy and go out of their way to find what you want. This time, in particular, I was choosey about both interior and exterior colors and Sal made it happen. I love my new NX350.
What I liked and appreciated the most was how
What I liked and appreciated the most was how knowledgeable Monse was regarding the vehicle. That helped me feel more confident in my purchasing decision. She also made sure I knew how everything worked before I drove away.
What I liked and appreciated the most was how
What I liked and appreciated the most was how knowledgeable Monse was regarding the vehicle. That helped me feel more confident in my purchasing decision. She also made sure I knew how everything worked before I drove away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dan was absolutely wonderful to work with.
Dan was absolutely wonderful to work with. Outstanding communication, service and follow-up. It just enhanced the experience of owning a Lexus. And the bow....:)
Dan was absolutely wonderful to work with.
Dan was absolutely wonderful to work with. Outstanding communication, service and follow-up. It just enhanced the experience of owning a Lexus. And the bow....:)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Go kick sand
They are charging 8-10k over MSRP. I brought that information to Anthony Logino and explained that Lexus's website MSRP is 53k and they’re saying Lexus Naperville's MSRP is 58k all he can say is that it’s because of an inventory issue. Was not able to help but suggest to go kick sand 😢.
Go kick sand
They are charging 8-10k over MSRP. I brought that information to Anthony Logino and explained that Lexus's website MSRP is 53k and they’re saying Lexus Naperville's MSRP is 58k all he can say is that it’s because of an inventory issue. Was not able to help but suggest to go kick sand 😢.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Dan is a great person and was a great help in purchasing
Dan is a great person and was a great help in purchasing my car. I would highly recommend him. He is friendly, professional, and very pleasant to connect and do business with. My overall experience was excellent, and I would definitely consider going back for my next car!
Dan is a great person and was a great help in purchasing
Dan is a great person and was a great help in purchasing my car. I would highly recommend him. He is friendly, professional, and very pleasant to connect and do business with. My overall experience was excellent, and I would definitely consider going back for my next car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dan was a great help in buying a used car for my
Dan was a great help in buying a used car for my daughter, he was a great person to work with and I would highly recommend him to all my friends and family. Dan made the process easy and very friendly.
Dan was a great help in buying a used car for my
Dan was a great help in buying a used car for my daughter, he was a great person to work with and I would highly recommend him to all my friends and family. Dan made the process easy and very friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a pleasure and an ease to work with Dan on the
It was a pleasure and an ease to work with Dan on the purchase of my car, I would highly recommend him.
It was a pleasure and an ease to work with Dan on the
It was a pleasure and an ease to work with Dan on the purchase of my car, I would highly recommend him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dan is a family man who relates to having reliable/safe
Dan is a family man who relates to having reliable/safe transportation for their loved ones. He is very knowledgeable about the Lexus products inside and out. Dan is a vital asset to the Lexus team and they should commend him for his efforts.
Dan is a family man who relates to having reliable/safe
Dan is a family man who relates to having reliable/safe transportation for their loved ones. He is very knowledgeable about the Lexus products inside and out. Dan is a vital asset to the Lexus team and they should commend him for his efforts.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rick Van Pelt is by far the best person I have ever
Rick Van Pelt is by far the best person I have ever worked with - not just for buying a car, but for personal interaction and a down to earth, real discussion about the investment of an automobile. Rick is always truthful and straightforward, never sugar coats anything because in the end, we don't like the stuffy sales approach. He is professional, courteous, and listens to the customer closely to align what you are looking for and to put you in the best solution for your needs, wants, and best use of your money. I cannot recommend both Rick and Lexus of Naperville enough. Thank you again, Rick!
Rick Van Pelt is by far the best person I have ever
Rick Van Pelt is by far the best person I have ever worked with - not just for buying a car, but for personal interaction and a down to earth, real discussion about the investment of an automobile. Rick is always truthful and straightforward, never sugar coats anything because in the end, we don't like the stuffy sales approach. He is professional, courteous, and listens to the customer closely to align what you are looking for and to put you in the best solution for your needs, wants, and best use of your money. I cannot recommend both Rick and Lexus of Naperville enough. Thank you again, Rick!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dan was a great person to connect and buy a car with no
Dan was a great person to connect and buy a car with no hesitation or reservations.
Dan was a great person to connect and buy a car with no
Dan was a great person to connect and buy a car with no hesitation or reservations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car