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Lexus of Naperville

(1,322 reviews)
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Sales hours:
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Sales Service
Monday 10:00am–8:00pm 7:00am–5:00pm
Tuesday 10:00am–8:00pm 7:00am–5:00pm
Wednesday 10:00am–8:00pm 7:00am–5:00pm
Thursday 10:00am–8:00pm 7:00am–5:00pm
Friday 10:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (630) 931-8247 (630) 931-8247
Used (630) 931-8016 (630) 931-8016
Service (630) 297-4443 (630) 297-4443

Reviews

(1,322 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Naperville from DealerRater.

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AP is a very knowledgeable salesperson. He was not...

AP is a very knowledgeable salesperson. He was not pressuring and really listened to what we wanted. Our orientation to the new vehicle was beyond our expectations. We purchased a 300 NX because we felt by AP’s description and comparison to our 350 RX it was the SUV we were comfortable in driving. This is our fourth Lexus and we will always shop at Naperville Lexus because people like AP make you feel confident and at ease. Thank you AP for your kindness!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone at this dealership was friendly and respectful....

Everyone at this dealership was friendly and respectful. They had a great selection of new vehicles and I was able to get the exact car that I was looking for! AP was fantastic to work with, and made the entire car buying process go as smoothly as possible. I highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mr Yagnik was such an excellent sales person!He really...

Mr Yagnik was such an excellent sales person!He really made me and my fiancé feel special as well as all of the staff greeting us as we walked into Naperville Lexus!Beautiful attitude and professionalism comes a long way and Yagnik as well his Lexus team members and managers and staff had just that!Recommend Yagnik and Naperville Lexus to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

AP delivered exceptional service, listened and patiently...

AP delivered exceptional service, listened and patiently answered each and every question. Polite and knowledgeable - Thank you Dan & Carol

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

I’m extremely pleased with the service I got at Lexus of...

I’m extremely pleased with the service I got at Lexus of Naperville. Brent is very knowledgeable and made the process very smooth. I’ll definitely will continue using Lexus of Naperville for all my automotive needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

AP was amazing start to finish. We never once felt...

AP was amazing start to finish. We never once felt pressured he was able to answer every question and concern that we had. We will be recommending him to anyone that's looking to purchase a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We can’t say enough about Lexus of Naperville! Dan was...

We can’t say enough about Lexus of Naperville! Dan was extremely helpful and was also straight forward, which we loved! Our car buying experience was so easy! We highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Sal is the greatest salesman to work with. He was...

Sal is the greatest salesman to work with. He was extremely professional, helpful and answered every single one of my questions. He worked with me on financing and was never pushy. Sal took the time to walk me through the functions of my car after purchase and followed up with me in the days following to see if I had any additional questions. I would highly recommend Sal to anyone and everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

AP went above and beyond from the time we walked thru the...

AP went above and beyond from the time we walked thru the doors to finish.So many times we've been discouraged looking to buy a new car because of the salesman. AP was never pushy and was so amazing! Thankyou!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr Brent Burns was a true blessing ,he was very...

Mr Brent Burns was a true blessing ,he was very professional , helpful and very knowledgeable about the Lexus vehicle I purchased . Mr. Burns showed concern and went above and beyond along with Mr. Tony Stewart to make sure that I was happy with my new car. I would like to say please stop in to see Mr. Burns for a new car he is awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.