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Herb Chambers Lexus of Sharon

(6,796 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 regional dealer award
View 20 awards
2024 regional dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(6,796 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Lexus of Sharon from DealerRater.

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Very professional service.

Very professional service. I was satisfied, they changed my tires, the staff was nice and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! At Herb Chambers Lexus of Sharon, we strive to provide efficient and personable service, so it means a lot to hear about your positive experience with us!

Herb Chambers of Sharon is one of the nicest and cleanest

Herb Chambers of Sharon is one of the nicest and cleanest dealerships I’ve ever been in!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Ron, Thank you for this kind review and for working with the team here at Herb Chambers Lexus of Sharon.

Service advisor was awesome.

Service advisor was awesome. From the time I dropped off my car to the cashier. Very courteous, kind, professional organized and saved me money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

They are always available to answer any questions and go

They are always available to answer any questions and go the extra mile for you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our goal is to ensure our customers' satisfaction, and we are delighted to see that that was reflected in your experience. Thank you for choosing Herb Chambers Lexus of Sharon!

Great dealership, great people working there.

Great dealership, great people working there. Always accommodating. Ronni is the best!!! So pleasant and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that you appreciate Ronni and the rest of our wonderful team! Thank you from all of us at Herb Chambers Lexus of Sharon!

Good service and everything was done earlier than

Good service and everything was done earlier than promised Would definitely take it back for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so happy your service visit went smoothly! Thank you for trusting Herb Chambers Lexus of Sharon to get the job done right.

Service experience was positive and waiting time as

Service experience was positive and waiting time as expected. My service advisor was attentive to address all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are ecstatic to hear that you had a 5-star service visit to Herb Chambers Lexus of Sharon! Thank you!

Excellent Service, Mark was fantastic.

Excellent Service, Mark was fantastic. He took care of every detail in supremely efficient way. Also went over & above to deliver my car at my home as I had a very busy schedule. Thank you for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Mark, Neil, and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

Consumer response

Neil was also excellent. He took care of all small details & kept me updated thru out the process. Thank you very much

Consumer response

Yes definitely I will be back😊

We had great customer service with our purchase.

We had great customer service with our purchase. I would definitely shop here again. Chris was very personable and patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're thrilled Chris demonstrated our commitment to customer service and earned Herb Chambers Lexus of Sharon your confidence! Until next time!

Always a great experience at Herb Chambers Lexus.

Always a great experience at Herb Chambers Lexus. They make me feel welcome, take time to listen, and pay attention to details.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this review! We at Herb Chambers Lexus of Sharon prioritize our customers and aim to create a welcoming and attentive environment. Thank you for coming to us!