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Herb Chambers Lexus of Sharon

(6,795 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 regional dealer award
View 20 awards
2024 regional dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(6,795 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Lexus of Sharon from DealerRater.

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The new vehicle purchase went seemlessly the service was

The new vehicle purchase went seemlessly the service was top rate my salesman hung was pleasant and polite and delivered on all his promises. Ive been a customer for over a decade and will continue to be for years to come

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review of Herb Chambers Lexus of Sharon! We are thrilled to hear that our team has earned your confidence and trust.

It's very nice place and the people is very nice

It's very nice place and the people is very nice Everything is very clean

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  • Overall experience 5.0
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  • Came in for service or repair
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Dealer response

Thank you for the wonderful review! The Herb Chambers Lexus of Sharon team looks forward to seeing you again next time. Take care!

Great service and quick, getting me in and out.

Great service and quick, getting me in and out. Would definitely return back to get service.

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  • Overall experience 5.0
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Dealer response

We're ecstatic that our team has provided efficient and timely service! We look forward to working with you again at Herb Chambers Lexus of Sharon. Until next time!

Professional and courteous and thorough.

Professional and courteous and thorough. I shall definitely contact Chris when the time comes for another purchase

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are grateful to receive this review! Chris will appreciate the shoutout. Our team at Herb Chambers Lexus of Sharon looks forward to working with you again!

Very helpful and friendly.

Very helpful and friendly. Had two special requests and Ronni made sure they were done.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are glad to hear that Ronni has been helpful. Thank you for working with us here at Herb Chambers Lexus of Sharon!

Excellent work done by Randy is real professional and

Excellent work done by Randy is real professional and also pay attention to what do you say in time

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  • Overall experience 5.0
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Dealer response

Hello Miguel! Randy and our team at Herb Chambers Lexus of Sharon are thrilled to see your five-star review. We aim for professionalism and are excited to hear we hit the mark. Travel safely!

The service I received was outstanding.

The service I received was outstanding. My car was washed and vacuumed. And very clean. No complains!

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  • Overall experience 4.0
  • Does recommend this dealer
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Dealer response

Thanks so much for the rave review! The Herb Chambers Lexus of Sharon team is grateful to hear you are happy. See you down the road!

Randy was great.

Randy was great. Fast and informative. Also thanks for filling up my gas tank. That was a lovely surprise!

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  • Overall experience 5.0
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Dealer response

We're thrilled Randy delivered prompt and thorough professionalism that accommodated your needs. Many safe and happy miles from everyone at Herb Chambers Lexus of Sharon!

We just bought a brand new 2022 RX350 from here.

We just bought a brand new 2022 RX350 from here. Sean Conway in sales was knowledgeable and patient from the moment we stepped in to test drive the vehicle. After deciding we liked the vehicle but not the color/trim, he then proceeded to show us all of the options they had coming in, which were limited due to the chip shortage. After then explaining that we needed the vehicle sooner, he proceeded to do a dealer swap with a dealer several states away and was able to get us the car we wanted in less than a week! He never pressured us in any way which was refreshing compared to other places we'd dealt with. Gio Gauthier in finance was also fantastic and got us a great rate/payment. Both Sean and Gio were extremely friendly and helpful throughout the process and easily reachable whenever we had any questions/issues. We will certainly return in the future for other vehicles and will absolutely send friends/family their way if they are in the market for a Lexus. Donna, Matt, and Mike Porter

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Donna, Matt, and Mike–We are so happy to have earned your 5-stars! Thank you so much for the shoutout to Sean, Gio, and the team, they will definitely appreciate it. We are grateful for your business and hope you're loving the new 2022 Lexus RX 350!

Went in for an oil change.

Went in for an oil change... had my tires rotated, a bulb replaced, an inspection sticker replaced that I hadn't even noticed was expired yet and my car cleaned to boot, all in one hour!!! Love the place. My car is a 2015 and they help me keep her running like a charm!!! My husband thinks I'm crazy for still bringing my car all the way to the dealer but I just love the way they do business here. Above & beyond in my opinion. Thank you!

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  • Overall experience 5.0
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Dealer response

Thank you for the compliments on our amazing service team here at Herb Chambers Lexus of Sharon! Come by anytime you need!