Reviews
Easy to talk to he knew his car very well showed me all...
Easy to talk to he knew his car very well showed me all the gadgets. Sean was very nice took time to explain everything about the car and options. He understood what we wanted and no xxxxxxxx. He was very polite and worked with us on negotiating without being at the ddrslorship for too long. One of my best experiences I’ve had buying a car. Will definitely come back to this place and I will recommend it to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review us! It is our goal to make the purchasing process go smoothly, and it is wonderful to hear that this was reflected in your time working with Sean. Congratulations on your new vehicle, and we hope to see you back at Herb Chambers Lexus of Sharon down the road!
Very professional operation. Everyone is pleasant and...
Very professional operation. Everyone is pleasant and accommodating. Kept me informed while I waited in the lounge. Sometimes I use the,loaner but today I preferred to wait.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Herb Chambers Lexus of Sharon for your service needs! We are happy to have you as a customer and we look forward to welcoming you back next time. Have a great day!
Buying a car is not always a pleasant experience....
Buying a car is not always a pleasant experience. However, this particular time I was able to place my trust in the Lexus salesperson, Hung Truong. He was so knowledgeable on every level. Hung made the process so much easier than I could have expected. I can honestly say Hung made it a pleasure to do business with the Lexus dealership In Sharon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review! We couldn't be happier to hear that Hung took such good care of you here at Herb Chambers Lexus of Sharon, and we will certainly let him know that you appreciate his help. We are proud that we earned your business, and we hope that you continue to enjoy your newly purchased vehicle!
Mark is an excellent Service Representative. He is alway...
Mark is an excellent Service Representative. He is alway customer oriented and continues to be one of the best at your location. Customer Service is Awesome and always goes above and beyond! Thank you Mark.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Debbie - Thank you for the great review! We appreciate your support and are thrilled to hear that Mark went the extra mile to assist with your vehicle. Drive safely, and we hope to see you again at Herb Chambers Lexus of Sharon!
They are Always on time. They Don’t try to. oversell...
They are Always on time. They Don’t try to. oversell services. They return my car clean, too That’s all I have to say
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We appreciate your support and hope to see you again at Herb Chambers Lexus of Sharon. Safe travels!
Great customer service. Nicole is very knowledgeable and...
Great customer service. Nicole is very knowledgeable and responsive. A good quality tram from the moment you drive your car into the dealership! Nice work
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Margie, thank you for your business and your confidence in Nicole and the team! We are always happy to help and we look forward to seeing you next time at Herb Chambers Lexus of Sharon.
Thanks H C Lexus! My agent, Randy Vicente, was great!...
Thanks H C Lexus! My agent, Randy Vicente, was great! Got the update on what the car needed besides my battery issue. Got a very nice rental. Randy made sure we got the savings offers available. That’s a big deal!! The car was ready when he said it would be. The car drove like new and looked nice and clean. Thanks for the extra effort on the cleaning!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sue - Thank you so much for sharing this feedback so that others will know what it's like to be a guest at Herb Chambers Lexus of Sharon! We are delighted to hear that your vehicle is running smoothly after your visit. Enjoy your day and we hope for the chance to assist you again!
Very professional service. Very cozy lounge. Eric...
Very professional service. Very cozy lounge. Eric provided me best offers that their have for current 25K service. I like to come o Herb Chamber in Sharon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so lucky to have you as a Herb Chambers Lexus of Sharon customer, Vlad! Thank you for coming to us for your 25,000-mile checkup!
Nicole from Herb Chambers Lexus kept me updated and the...
Nicole from Herb Chambers Lexus kept me updated and the car was ready when promised. No surprises. I had an estimate before work was done. Very happy with service as usual!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued business and your kind words about Nicole! We are thrilled that our team delivered an efficient, communicative service experience. See you next time at Herb Chambers Lexus of Sharon!
Chambers made the process easy. Follow-up/pickup/drop off...
Chambers made the process easy. Follow-up/pickup/drop off were easy. Nicole was very professional and a great dealer representative. Service couldn’t have been any easier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We appreciate your support and are thrilled to hear that you are so confident in the Herb Chambers Lexus of Sharon team to get the job done. Drive safely, and we hope to see you again down the road!