Planet Chrysler Jeep Dodge RAM

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Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun 12:00 PM - 4:00 PM
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

4.7
25 lifetime reviews.
  • Planet Jeep makes it easy

    My daughter needed a 4WD used SUV for winter and I was lucky enough to find Planet Jeep in Franklin. I found many choices on their easy to navig...

    Dealer Response

    Thanks for recognizing our good folks! We attract our salespeople from outside the car business so it's not an accident that you and your daughte...


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    My daughter needed a 4WD used SUV for winter and I was lucky enough to find Planet Jeep in Franklin. I found many choices on their easy to navigate website. I emailed and was in contact with Harvey who told me about features and options that were important to me and my daughter. He was easy to talk to and did not pressure me to come in. He emailed me back specs and pricing so I could review that night. The next day I was at Planet Jeep and working with Tiffany who was nice and friendly and went out of her way to make my daughter and I feel important . We drove 3 different models and decided on a 2014 Jeep Cherokee Limited. It was so nice I wanted it! Thanks to Harvey, Tiffany and everyone at Planet. We are both happy and she feels safe in the snow!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thanks for recognizing our good folks! We attract our salespeople from outside the car business so it's not an accident that you and your daughter had a different kind of experience at Planet. Best, John Morrill President


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  • Excellent buying experience

    Planet dodge had the best buying experience I have ever had, I saw my new to me ram on a website, called about it, and within 2 hours it was mine,...

    Dealer Response

    Thanks Doug...the "undealership" promise is all about offering an experience different than the typical dealership. Glad we achieved the goal! B...


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    Planet dodge had the best buying experience I have ever had, I saw my new to me ram on a website, called about it, and within 2 hours it was mine, they made the paperwork quick and easy, and stayed open a little bit late for me because of my work schedule, overall 10/10

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Doug...the "undealership" promise is all about offering an experience different than the typical dealership. Glad we achieved the goal! Best, John Morrill, President


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  • Finance Department

    I am not one to ever write a negative review; but with this most recent interaction I feel compelled to share my experience. I have dealt with Jee...

    Dealer Response

    Molly, we work so hard to be the alternative to the typical dealership that we were shocked to see you didn't hit it off with one of our team memb...


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    I am not one to ever write a negative review; but with this most recent interaction I feel compelled to share my experience. I have dealt with Jeep a couple times over the years and was going to lease my second car with them; needless to say that did not happen due to the arrogant, rude, condescending and unprofessional behavior of the of Joe in the finance department. I am appalled at his demeanor and lack of customer service and down right nasty attitude. Please do not deal with this person.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Molly, we work so hard to be the alternative to the typical dealership that we were shocked to see you didn't hit it off with one of our team members. After seeing this, we reached out immediately and it seems that it was a big misunderstanding. Now that we've worked things out, I hope you'll feel more comfortable doing business with us again in the future. Best, John Morrill, President.


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Service & Repair

About Our Dealership

Dealer on Cars.com since November 2004

No polyester at Planet!
It is nearly impossible to become a Purchase Partner at Planet if you previously worked in the car business. (If the benefits to you of this approach are not obvious, you haven't been to a typical dealership lately!) We find educated professionals and then teach them our ethical way of selling cars. And they just won't leave!
Your undealership
We offer an experience unlike the disappointments you've had at the typical dealership. Upfront pricing and no deceptive advertising. No tricks or games. Our friendly professionals will show you the great life on our Planet!

"your un-dealership"