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Clay Subaru

(724 reviews)
Visit Clay Subaru
Sales hours: 11:30am to 3:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday 11:30am–3:00pm Closed
New (781) 559-0673 (781) 559-0673
Used (781) 559-0927 (781) 559-0927
Service (781) 559-0698 (781) 559-0698

Reviews

(724 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Subaru from DealerRater.

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Seemless, easy, right price, knowledgeable great easy to wo

Knowledgeable, great salesman. Seemless, easy purchase. All was good. Our salesman Giusep was easy to work with. Extremely great knowledge on all models & features. I'm tough to deal with on price & features, he handled it all in stride. Great car, great price, seemless easy tranaction. Thx t Butl....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Very easy process to purchase Impreza from Clay Subaru. Marquis Wilson handled the sale easily and professionally. We were overall very satisfied with our experience at Clay Subaru and highly recommend the dealership.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer Friendly Clay

Customer Friendly !!! Understood my needs If they found that I had concerns they would address them. They also offered programs to help by driving experience a good one. Pre paid service that offered discounts .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love our new Subaru!

We had a great experience @ Clay Subaru...Joe was knowledgeable, friendly, & very helpful. Brian's explanations & options for financing were very clear & he answered all of our questions patiently. We were very impressed by the low pressure @ this dealership & would highly recommend it to anyone. Kudos for a job well done by Joe & Brian!! We love our new Subaru!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Incredible customer service, quick to help!

Clay Subaru was a great experience and I was happy to have done my car buying from them! Answered all of my questions with a great customer service, and all of the employees that I interacted with while waiting were kind too. The experience of buying the car was easy and when a few hiccups occurred, they were quick to help and work with me to make the process keep going.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast, easy, painless

Sales service was extremely helpful and patient. They went the extra mile to find the exact car I was looking for without trying to upsell me or put me in a car I wasn't interested in. Good folks at Clay Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Positive Experience from Beginning to End

Courtesy, respect, humor, homemade cookies! I had a vague idea of what I was looking for, threw some features wanted out and lo and behold my new white Crosstrek appeared.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience and choosing Clay Subaru Peg. We really enjoyed working with you.

Professional and efficient!

I've been a Subaru owner since 1995 and been in dealerships all over eastern Massachusetts. Clay in Norwood, by far is the best dealer on every level. The sales process was painless, and everyone made us feel special and cared for. People went out of their way to makes is happy. The service is also amazing. Everything works exactly as it should. They arrive early, work fast, and get you on your way. Everyone from the service manager to the man who gives you a ride up work are helpful and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very helpful and courteous service staff.

Clay Subaru always takes good care of me and my Forester. The staff go out of their way to find the problem and fix it the best way possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Professional and honest

Very pleasant experience with out third Subaru Forester. Great deal and everyone was respectful and knowledgeable I would recommend anyone to purchase from this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.