[{"id":392076,"personPtyId":36944760,"firstName":"PATRICK","lastName":"FRANCILLON","titleText":"GENERAL SALES MANAGER","shortBioText":"","emailTxt":"PFRANCILLON@CLAYCARS.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/71926f798d3d.jpg","drDealerId":22874,"dealerEmpStartDtUtc":"1049155200","industryStartDtUtc":"1049155200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":286003,"personPtyId":37292564,"firstName":"Joe","lastName":"Caporizzo","titleText":"Sales Consultant","shortBioText":"My hours are :\n Mon 9-8\n Tues 9-8\n Wed 9-8\n Thurs. Off\n Friday Off\n Sat 9-6\n Sun 9-5","emailTxt":"joecaporizzo@yahoo.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/e7a777dc4759.jpg","drDealerId":22874,"dealerEmpStartDtUtc":"1193875200","industryStartDtUtc":"1193875200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":286005,"personPtyId":36941150,"firstName":"Michael","lastName":"Brooks","titleText":"Sales Consultant","shortBioText":"I have been at Clay Subaru for a few years now and love helping customers enjoy their car buying experience. The only way to insure that is to listen to my clients, understand their wants, needs and expectations. The rest is a smooth,fun transition into their new car for years to come","emailTxt":"mbrooks@claycars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/4c0e6da70677.jpg","drDealerId":22874,"dealerEmpStartDtUtc":"1420070400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":483872,"personPtyId":37869804,"firstName":"Brian","lastName":"Hebert","titleText":"Business Manager","shortBioText":"","emailTxt":"bhebert@claycars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22874,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1414800000","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":392078,"personPtyId":36946215,"firstName":"Amanda","lastName":"Saulnier","titleText":"Salesperson","emailTxt":"asaulnier@claycars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/ccb035cee61c.jpg","drDealerId":22874,"dealerEmpStartDtUtc":"1446336000","industryStartDtUtc":"1446336000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":392087,"personPtyId":36944758,"firstName":"Allison","lastName":"Lejeune","titleText":"BDC Manager","emailTxt":"ALEJEUNE@CLAYCARS.COM","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/517a5e94278b.jpg","drDealerId":22874,"dealerEmpStartDtUtc":"1433116800","industryStartDtUtc":"1406851200","certifiedEmployee":true,"deptDscrp":"Internet"},{"id":465683,"personPtyId":36954873,"firstName":"Oscar","lastName":"LiDonni","titleText":"General Manager","emailTxt":"olidonni@claycars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/7c7d0073c46b.jpg","drDealerId":22874,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"604713600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":286004,"personPtyId":36940957,"firstName":"Joseph","lastName":"Allain","titleText":"Finance Director","emailTxt":"jallain@claycars.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":16,"combinedEmpReviewCnt":73,"imageUrl":"https://cdn-user.dealerrater.com/images/4b4dc67fbbf9.jpg","drDealerId":22874,"dealerEmpStartDtUtc":"1280620800","industryStartDtUtc":"1080777600","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":407502,"personPtyId":36944413,"firstName":"John","lastName":"Malloch","titleText":"Service Advisor","emailTxt":"jmalloch@claycars.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/a401d5852e93.jpg","drDealerId":22874,"dealerEmpStartDtUtc":"1130803200","industryStartDtUtc":"825638400","certifiedEmployee":true,"deptDscrp":"Service"},{"id":392081,"personPtyId":36944797,"firstName":"TONY","lastName":"CHAHWAN","titleText":"Sales Consultant","emailTxt":"TCHAHWAN@CLAYCARS.COM","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/a33a73c6286f.jpg","drDealerId":22874,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1306886400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":285999,"personPtyId":37292853,"firstName":"Giuseppe","lastName":"Tarara","titleText":"Salesman","emailTxt":"gtarara@claycars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/904ee19152e8.jpg","drDealerId":22874,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":465678,"firstName":"Fitzroy","lastName":"Black","titleText":"Service Consultant","emailTxt":"fblack@claycars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dae95c1effcf.jpg","drDealerId":22874,"dealerEmpStartDtUtc":"1091318400","industryStartDtUtc":"-92016000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":465699,"personPtyId":36955495,"firstName":"Bethann","lastName":"Monegro","titleText":"BDC Consultant","emailTxt":"bmonegro@claycars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/9ec3d66d96fc.jpg","drDealerId":22874,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":285998,"personPtyId":37292545,"firstName":"David","lastName":"Lombardi","titleText":"Salesman","emailTxt":"dlombardi@claycars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/f7072aa66683.jpg","drDealerId":22874,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":465688,"personPtyId":37306182,"firstName":"Marquis","lastName":"Wilson","titleText":"Sales Consultant","emailTxt":"mwilson@claycars.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22874,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":392077,"personPtyId":37296323,"firstName":"William","lastName":"Krasinski","titleText":"Sales Consultant","emailTxt":"WKRASINSKI@CLAYCARS.COM","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/0e26ecd7103f.jpg","drDealerId":22874,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":407506,"personPtyId":37627440,"firstName":"Robert","lastName":"Montpelier","titleText":"Service Advisor","emailTxt":"rmontpelier@claycars.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22874,"dealerEmpStartDtUtc":"1427846400","industryStartDtUtc":"567993600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":392088,"personPtyId":36944807,"firstName":"Edwin","lastName":"Hernandez","titleText":"Service Manager","emailTxt":"ehernandez@claycars.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/4684d01c128a.jpg","drDealerId":22874,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":286002,"personPtyId":36941997,"firstName":"Jenny","lastName":"Norton","titleText":"INTERNET SALES","emailTxt":"jnorton@claycars.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22874,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":286000,"personPtyId":36942224,"firstName":"Harvey","lastName":"Rain","titleText":"Salesman","emailTxt":"hrain@claycars.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/f046baad692d.jpg","drDealerId":22874,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":483706,"personPtyId":37868012,"firstName":"Wens","lastName":"prophete","titleText":"salesman","emailTxt":"wprophete@claycars.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22874,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1080777600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":482092,"personPtyId":37638020,"firstName":"Kellie","lastName":"Reid","titleText":"Social Media","emailTxt":"kareid1@plymouth.edu","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22874,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":475490,"personPtyId":36940550,"firstName":"Jim","lastName":"Sarno","titleText":"Controller","emailTxt":"jsarno@claycars.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22874,"dealerEmpStartDtUtc":"431222400","industryStartDtUtc":"365472000","certifiedEmployee":false,"deptDscrp":"Administration"}]

Clay Subaru

4.7 out of 5 (4.7) 347 reviews

Dealer on Cars.com since October 2016

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 11:30 AM - 5:00 PM
Service Closed
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 6:00 PM
Sun 11:30 AM - 5:00 PM
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed

Reviews

4.7 out of 5 4.7
347 lifetime reviews. Includes reviews of Clay Subaru from DealerRater.com
  • Joey alllain is the best!!
    August 12, 2017

    Joey alllain is the best, finance manager in the world, he will go the extra mile to put you into the car of your dreams, thank you, Steven f,

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    Clay Subaru
    April 20, 2018

    Fabulous service! We bought on line and completed the purchase completely on line. The Clay Subaru team made it completely seamless and easy. We flew... in from Alaska and Tony picked us up at the airport and we drove away in clean, new car with a full tank of gas. They did everything for us and made it so easy! Thank you Tony!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
  • 5.0 out of 5
    General Sales Manager Patrick Francillon was awesome!
    April 15, 2018

    Patrick Francillon was very helpful and informative. I was unsure of what I wanted and he was patient and kind. He made my experience with the dealers...hip amazing. He is awesome and I will definitely come back to Patrick for all my future car needs, and I will send all my friends to him.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
Read all reviews

See All In-Stock Inventory


Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Clay Subaru from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Oil, Filter Change

    $34.95 and up*

    Coolant System Service

    $89.95 and up*

    Cabin Filter Replacement

    $89.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since October 2016

The Clay Family Dealerships is a company about Pride, Passion, Achievement, Respect, Responsibility, Family, Discipline and Courage. The Clay Family Dealerships believes that its strength, continued success, future growth, depend on building trusting relationships with our employees, customers and industry partners.
Please give us a chance to earn your business.

Top Reviewed Employees

Clay Subaru
842 Boston-Providence Turnpike Norwood, MA 02062
New (781) 559-0673
Used (781) 559-0927
Service (781) 559-0698
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.