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The only way to insure that is to listen to my clients, understand their wants, needs and expectations. The rest is a smooth,fun transition into their new car for years to come","emailTxt":"mbrooks@claycars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/4c0e6da70677.jpg","drDealerId":22874,"dealerEmpStartDtUtc":"1420070400","industryStartDtUtc":"1314835200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":483872,"personPtyId":37869804,"firstName":"Brian","lastName":"Hebert","titleText":"Business Manager","shortBioText":"","emailTxt":"bhebert@claycars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/f6534524879b.jpg","drDealerId":22874,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1414800000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":528456,"personPtyId":44895338,"firstName":"Edward","lastName":"Pavlotsky","titleText":"Business 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Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 3:00 PM

Clay Subaru Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:30 AM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2016

The Clay Family Dealerships is a company about Pride, Passion, Achievement, Respect, Responsibility, Family, Discipline and Courage. The Clay Family Dealerships believes that its strength, continued success, future growth, depend on building trusting relationships with our employees, customers and industry partners.

...


Please give us a chance to earn your business.

Service

Oil, Filter Change

$34.95 and up*

Coolant System Service

$89.95 and up*

Cabin Filter Replacement

$89.95 and up*

Air Filter Replacement

$29.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
467 lifetime reviews. Includes reviews of Clay Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    December 13, 2018

    We were deciding between two vehicles and really just wanted a test drive. We came in on a Sunday afternoon and did a test drive. Dave talked us through... the process and let us head on our way without any heavy sales pitch or pushy ness. When my wife and I agreed this was the car I called Dave and we set everything up over the phone. I went in the next night and we completed the transaction. I???ve purchased two other cars from dealers in the past 15 years and hated the process, always felt slimy, not the case here. Only one thing could get improved, the amount of time to get through the paper work although in my opinion that is minor.

    Not Applicable
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Lombardi

    Salesman

    (4.9) 23 reviews

    Joseph Allain

    Finance Director

    (4.7) 98 reviews

  • 5.0 out of 5
    December 12, 2018

    Totally took the stress and pressure out of my buying experience. Patrick took the time out to ensure all of my needs were met. As a sales manager myself,... I can appreciate the great work he put in from asking me all the right questions to putting into exactly what I was looking for! Will definitely be back to buy my daughter's car for her birthday!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    PATRICK FRANCILLON

    GENERAL SALES MANAGER

    (5.0) 51 reviews

  • November 5, 2018

    Our salesman Will Krasinski was excellent. This is my first Subaru . I purchased a forester.it has the latest technology. He was so patient when demonstrating... all the new electronic and controls of the dash board. I did go back to ask a few questions a week later and he was still very patient .

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

  • 5.0 out of 5
    December 12, 2018

    Purchased a 2016 forester from Clay. The salesman was Joe Rizzo. Joe made it a good experience. No pressure, pleasant, and very knowledgeable. Ed the business... manager was good to deal with also (same no pressure, pleasant and good to deal with). We got a good price and are happy. The internet sales contact Jenny also deserves kudos for her quick response from my initial inquiry. I recommend Clay Subaru, especially Joe. I would definitely make it my first stop if you're in search for a car and make sure you look up Joe Rizzo. My wife and I Thank you.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Caporizzo

    Sales Consultant

    (5.0) 38 reviews

    Edward Pavlotsky

    Business Manager

    (4.8) 10 reviews

    Jenny Norton

    INTERNET SALES

    (4.6) 15 reviews

  • 5.0 out of 5
    December 11, 2018

    The employees at Clay Subaru are very friendly and helpful. I have purchased 5 vehicles from the dealership and the salespeople were very friendly and... took their time to explain the different vehicles to me. They were very knowledgeable about the product. I bring all my vehicles in for repairs and the service staff is very prominent in get me out at a timely fashion.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    PATRICK FRANCILLON

    GENERAL SALES MANAGER

    (5.0) 51 reviews

    Bethann Monegro

    BDC Consultant

    (5.0) 10 reviews

    TONY CHAHWAN

    Sales Consultant

    (4.9) 48 reviews

    Michael Brooks

    Sales Consultant

    (4.9) 28 reviews

    John Malloch

    Service Advisor

    (4.8) 47 reviews

    Oscar LiDonni

    General Manager

    (4.8) 24 reviews

    Robert Montpelier

    Service Advisor

    (4.8) 22 reviews

    William Krasinski

    Sales Consultant

    (4.8) 16 reviews

    Joseph Allain

    Finance Director

    (4.7) 98 reviews

  • 5.0 out of 5
    December 11, 2018

    CLAY SUBARU was most definitely a smart choice for me. The staff was awesome and very helpful and made me feel very comfortable and convenient, my experience... was wonderful and successful. I will absolutely recommend all of my friends and family members.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    PATRICK FRANCILLON

    GENERAL SALES MANAGER

    (5.0) 51 reviews

    Joe Caporizzo

    Sales Consultant

    (5.0) 38 reviews

    Amanda Saulnier

    Salesperson

    (5.0) 23 reviews

    David Lombardi

    Salesman

    (4.9) 23 reviews

  • 5.0 out of 5
    December 11, 2018

    My husband bought his car there first and after having such a great experience there we decided to buy our second car from them also. The manger we worked... with was Patrick and he was very helpful

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    PATRICK FRANCILLON

    GENERAL SALES MANAGER

    (5.0) 51 reviews

  • 5.0 out of 5
    December 11, 2018

    Mr. Francillion???s deportment is always warm and friendly yet professional. He???s clear and concise explanations empowers his customers to always make... educated decision.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    PATRICK FRANCILLON

    GENERAL SALES MANAGER

    (5.0) 51 reviews

  • 5.0 out of 5
    December 11, 2018

    Thanks for being patient with me while, being indecisive on my purchase. Patrick, and the team we???re very informative, and understanding. Excellent service,... I???ve since recommended two relatives, and they???re are equally satisfied. Great job!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    PATRICK FRANCILLON

    GENERAL SALES MANAGER

    (5.0) 51 reviews

  • 5.0 out of 5
    December 11, 2018

    I enjoyed the process of purchasing my car from Clay. It was very relaxed and I felt that he really wanted to help me get the car that fit me. I shouldn???t... be looking for a new car for a while, but I would come back and work with him.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    PATRICK FRANCILLON

    GENERAL SALES MANAGER

    (5.0) 51 reviews

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