Boston Volkswagen

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
196 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 13, 2019

    Today I picked up my new 2019 Volkswagen Tiguan from Mark Smith from Boston Volkswagen. Mark was a pleasure to work with throughout the process, and he... made sure I was able to receive a car that fit all of my needs - thank you so much Mark and everyone at Boston Volkswagen!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    May 22, 2019

    Car was ready weeks later than promised but still delivered to me without having completed the work. Mike, the used car sales manager was incredibly rude.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • February 17, 2016

    Very good customer service, Fast and professional, everything was done in the same day without any problems.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 22, 2018

    Sales and service employees are Slow, unprofessional, and just plain disrespectful. Don't bother at this particular dealership, it is worth it to drive... slightly further to a different one

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    September 8, 2018

    I recently purchased a used Tiguan from Boston Volkswagen. Antonio was wonderful and made the buying process extremely easy. He was there to answer any... questions or concerns I had (and I had many!) I???ve already recommended for a few friends to check them out! I got the car I wanted and couldn???t be happier! Thank you Antonio and the Boston VW team!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    September 5, 2018

    Brought my 2017 GTI MK7 in for a scheduled oil change this past weekend. Got the car back with front bumper damage. Dealership refuses to take ownership... of the issue. Opened a complaint with VWoA today.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 1, 2018

    Antonio was very nice and patient. When discussing pricing, he was accommodating and listened to my concerns. I was concerned about the car not having... a spare tire and he addressed the problem.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 29, 2018

    Great dealership Helped a lot and facilitated the lease with ease Will totally look for Antonio Miles in future purchases, great fuel for all the help

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    August 16, 2018

    First of all, it???s a really nice dealership. Everyone in there is professional and friendly. Antonio is a great guy and he was thorough showing me the... details of the car I was looking at, and he answered all of my questions. If you are in the market for a VW then this is your place!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 14, 2018

    I walked in...asked to see the Tiguan...test drove it....sat with sales about pricing and leasing....worked out details about my previous lease....leased... the car...picked it up 2 days later. It was that easy. The salesperson knew a lot about the car and anything he didn???t know, someone else was there to help. Smooth. Best experience I have had buying a car. Quickest sale for me ever.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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