Herb Chambers Honda

4.8
(2,609 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed

Inventory

See all 6 vehicles from this dealership.

Reviews

4.8
(2,609 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Honda from DealerRater.

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4.0

This dealership did a great job repairing / replacing my

This dealership did a great job repairing / replacing my sway bar links. I did not appreciate the fact that my service technician pushed me for a diagnostic test for $175 - which I declined. I will go to my regular mechanic for the diagnosis and may/may not return to Herb Chambers to repair the rear suspension and exhaust. (Had they done the diagnostic analysis for a more reasonable price, I would have definitely given them the business.)

4.0

This dealership did a great job repairing / replacing my

This dealership did a great job repairing / replacing my sway bar links. I did not appreciate the fact that my service technician pushed me for a diagnostic test for $175 - which I declined. I will go to my regular mechanic for the diagnosis and may/may not return to Herb Chambers to repair the rear suspension and exhaust. (Had they done the diagnostic analysis for a more reasonable price, I would have definitely given them the business.)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Sean DeSilva always goes above and beyond.

Sean DeSilva always goes above and beyond. He is the only reason why I keep coming back to Herb Chambers. He was working alone on a Saturday when I came in, he did not let the pressure of working alone get to him. Keep up the good work Sean, I hope you get some type of recognition for always going the extra mile!

5.0

Sean DeSilva always goes above and beyond.

Sean DeSilva always goes above and beyond. He is the only reason why I keep coming back to Herb Chambers. He was working alone on a Saturday when I came in, he did not let the pressure of working alone get to him. Keep up the good work Sean, I hope you get some type of recognition for always going the extra mile!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Brought a car to get service at the location, The Service

Brought a car to get service at the location, The Service advisor was Sean DeSilva, He provided great customer service and was very friendly. He taught me a few things about the car and when it's the perfect time to get it serviced! I would come back all the time for him!

5.0

Brought a car to get service at the location, The Service

Brought a car to get service at the location, The Service advisor was Sean DeSilva, He provided great customer service and was very friendly. He taught me a few things about the car and when it's the perfect time to get it serviced! I would come back all the time for him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Honda Boston is The Best Hands Down.

Honda Boston is The Best Hands Down. Out of all other locations and I’ve been to them all. It’s Just Facts , Not Hate

5.0

Honda Boston is The Best Hands Down.

Honda Boston is The Best Hands Down. Out of all other locations and I’ve been to them all. It’s Just Facts , Not Hate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Val is the BEST agent that I’ve EVER worked with.

Val is the BEST agent that I’ve EVER worked with. He makes buying/leasing a car easy and no stress. I have purchased a lot of cars in my lifetime and it’s always been stressful/aggravating. This is the 2nd time working with Val and he didn’t disappoint. He makes me feel that he will work everything out behind the scenes so I don’t have to. It’s an amazing feeling to know you’re taken care of. I literally don’t have to do a thing. If Val says he’s going to take care of it, he sticks to his word. I’ve returned to Herb Chambers because of him. I’ll be back to Val for my next car in a few years. Val is 💯 worth it. Come see him for your next car purchase. You WON’T regret it!!.

5.0

Val is the BEST agent that I’ve EVER worked with.

Val is the BEST agent that I’ve EVER worked with. He makes buying/leasing a car easy and no stress. I have purchased a lot of cars in my lifetime and it’s always been stressful/aggravating. This is the 2nd time working with Val and he didn’t disappoint. He makes me feel that he will work everything out behind the scenes so I don’t have to. It’s an amazing feeling to know you’re taken care of. I literally don’t have to do a thing. If Val says he’s going to take care of it, he sticks to his word. I’ve returned to Herb Chambers because of him. I’ll be back to Val for my next car in a few years. Val is 💯 worth it. Come see him for your next car purchase. You WON’T regret it!!.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Robert Hall is one of the best employee Herb Chambers

Robert Hall is one of the best employee Herb Chambers Honda Boston has he goes above and beyond on all his customers. Very knowledgeable about his performance and very helpful.

5.0

Robert Hall is one of the best employee Herb Chambers

Robert Hall is one of the best employee Herb Chambers Honda Boston has he goes above and beyond on all his customers. Very knowledgeable about his performance and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Sean DeSilva took the time to listen to my description of

Sean DeSilva took the time to listen to my description of the problem. He also patiently explained what was going on with my car and gave advice on what to look out for in the future. He was VERY detailed, which I appreciate.

5.0

Sean DeSilva took the time to listen to my description of

Sean DeSilva took the time to listen to my description of the problem. He also patiently explained what was going on with my car and gave advice on what to look out for in the future. He was VERY detailed, which I appreciate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
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1.0

They never called you back to let u know anything and

They never called you back to let u know anything and they will leave u clueless and take long to respond. This will be my last time ever financing a car with them.

1.0

They never called you back to let u know anything and

They never called you back to let u know anything and they will leave u clueless and take long to respond. This will be my last time ever financing a car with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
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5.0

Did a very good job, Really paid attention to detail and

Did a very good job, Really paid attention to detail and kept me informed about the steps involved for the required work

5.0

Did a very good job, Really paid attention to detail and

Did a very good job, Really paid attention to detail and kept me informed about the steps involved for the required work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We're glad to know you appreciated the attention to detail from our team at Herb Chambers Honda In Boston. Keeping customers informed is a priority for us! Thanks for your feedback.

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5.0

Easy oil change - Tony was friendly and gave an accurate

Easy oil change - Tony was friendly and gave an accurate estimate of how long it would take.

5.0

Easy oil change - Tony was friendly and gave an accurate

Easy oil change - Tony was friendly and gave an accurate estimate of how long it would take.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you leaving Tony and the team five stars! We hope to see you again for your next oil change! Thank you! - Herb Chambers Honda In Boston

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