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Herb Chambers Honda

(3,100 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2015 consumer dealer award

Reviews

(3,100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Honda from DealerRater.

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Norllin was very helpful and professional.

Norllin was very helpful and professional. He provided wonderful customer service . I recommend taking your vehicle at this location for service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. All were professional and polite. What work I asked to be done was just that. No pressure for things I did not.

Rating breakdown (out of 5):
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  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hi Jim, we're delighted to hear that you had a positive experience with our team at Herb Chambers Honda in Boston. We always aim for professionalism and respect your preferences during service visits. Thanks for sharing!

Sean provided great customer service.

Sean provided great customer service. He is knowledgeable and polite and remains cool and calm in a fast-paced environment. He assisted me the last time I was there and I had a similar positive experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

MC Hill, thank you for sharing your experience at Herb Chambers Honda In Boston. We appreciate your continued support and look forward to serving you again in the future!

I took my Honda CRV for servicing and was assisted by

I took my Honda CRV for servicing and was assisted by Robert. I had the best experience ever. He took my car to get a diagnostic exam and it turns out, I needed to replace my whole AC system. Robert went above and beyond to help me, my vehicle still had manufacturer warranty and I ended up without any bills and my AC is working very well now. I really appreciated Robert’s service, professionalism, expertise and experience I highly recommend Robert’s assistance to anyone who visits Herb Chambers in Dorchester. Many blessings to Robert and his family. Excellent experience!!! Claudia Monteiro

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Robert provided such exceptional service during your visit to Herb Chambers Honda In Boston! It's fantastic that he could assist with the AC system under warranty, ensuring a smooth experience for you. Thank you for recommending us and sharing your positive feedback!

I recently had the pleasure of working with Sean DaSilva

I recently had the pleasure of working with Sean DaSilva at Herb Chambers Boston, and I can't say enough good things about the experience. From the moment I walked in, he went above and beyond to make sure I felt welcomed, informed, and completely taken care of. He was incredibly knowledgeable, patient, and attentive—answering all of my questions without ever making me feel rushed or pressured. What really stood out was his genuine commitment to making sure I was able to get in and out quickly to make it to my next appt. He kept me updated throughout the process and ensured everything was going smoothly, Sean was professional, courteous, and sincerely invested in delivering exceptional service. It's rare to come across someone who combines deep product knowledge with such a personal touch. If you're looking for a smooth, stress-free experience at Herb Chambers, I wholeheartedly recommend asking for Sean DaSilva. A true standout in customer service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Sean at Herb Chambers Honda In Boston! We're delighted to hear he provided such exceptional service and made your visit smooth and stress-free. Your recommendation means a lot, and we'll be sure to pass along the praise!

I have always felt like I was always listened to and

I have always felt like I was always listened to and treated with the utmost professionalism.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Stine, we're glad to hear you always felt listened to and treated with the highest level of professionalism at Herb Chambers Honda in Boston! Safe travels!

Jeremy was great and made everything go smoothly!

Jeremy was great and made everything go smoothly! Wonderful employee and very calming and caring.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Paloma! Thank you for leaving us this five-star review and for your kind words about Jeremy from our service team at Herb Chambers Honda In Boston! We'll see you next time!

Sean was very nice and helpful.

Sean was very nice and helpful. He helped me understand what I need to get fixed. He was also fast and efficient, which made the experience much better.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Fatou, we're delighted to hear that Sean provided you with helpful and efficient service at Herb Chambers Honda In Boston. Thanks for sharing your experience! Safe travels!

Yesterday, I had a wonderful experience with Norlinn at

Yesterday, I had a wonderful experience with Norlinn at Herb Chamber Honda, Dorchester. He explained what service my car needed and why. He gave me an estimate of the cost. I appreciate the time. I never felt rushed, and he answered all my questions.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Norlinn at Herb Chambers Honda in Boston! We're glad to hear that he took the time to explain everything and made sure all your questions were answered. We appreciate your feedback and look forward to assisting you again in the future!

Norllin was respectful and got me in and out on time.

Norllin was respectful and got me in and out on time. The service was good

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi MC! Thank you for leaving us this five-star review and for your kind words about Norllin from our service team at Herb Chambers Honda In Boston! We'll see you next time!