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Herb Chambers Honda

(3,061 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2015 consumer dealer award

Reviews

(3,061 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Honda from DealerRater.

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this dealership is in a convenient location to my home

this dealership is in a convenient location to my home and offers alot of conveniences for servicing my car

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Herb Chambers Honda In Boston's location and services are convenient for you! Thank you for sharing your experience with us.

Sean DeSilva was very professional and went above and

Sean DeSilva was very professional and went above and beyond to provide an excellent service experience. I was completely satisfied with my experience.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Sean provided such a professional and satisfying experience at Herb Chambers Honda In Boston. Thank you for sharing your positive feedback with us!

Sean was incredibly helpful and walked me through all the

Sean was incredibly helpful and walked me through all the steps of the service. Service staff were helpful and did a great job with the service.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Sean and the service team at Herb Chambers Honda In Boston provided such helpful assistance. Thank you for sharing your experience, and we look forward to serving you again in the future!

yesterday, I took maintenance service with Sean Desilva.

yesterday, I took maintenance service with Sean Desilva. he provided a professional advisory, and coordinate with tech. Make it quick and perfect.

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  • Overall experience 5.0
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Dealer response

Hi Wang, we're delighted to hear that Sean provided you with professional and efficient service at Herb Chambers Honda in Boston. Thank you for sharing your experience, and we look forward to assisting you again in the future! Safe travels!

Good experience friendly and patient.

Good experience friendly and patient. Answered all my questions when I ask got me in a new car. Great customer service

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  • Overall experience 5.0
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Dealer response

Hi! We're delighted you had a positive experience with our team at Herb Chambers Honda In Boston! It's great that all your questions were answered and you drove away in a new car. Thanks for the kind words about our customer service!

Val was responsive, honest, and really listened to what I

Val was responsive, honest, and really listened to what I was looking for. He NEVER tried to sell me extras or add ons. Financing office was also honest, direct, and did not attempt to sell me extra services or protections. Just as importantly, I received a good deal on the exact car I wanted—no bait and switch as other dealers tried to do.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for sharing your experience with us! We're delighted to hear that Val and our team at Herb Chambers Honda In Boston provided honest and attentive service. It's great to know you got the exact car you wanted without any hassle. Enjoy your new ride!

Always an excellent service, all the employees are

Always an excellent service, all the employees are awesome. Recommend 100%. Don’t miss the great service.

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Dealer response

Marie, thank you for the glowing recommendation! We appreciate your support and look forward to serving you again! Safe travels!

Will always come here because of Sean’s outstanding work.

Will always come here because of Sean’s outstanding work. I came in with a popped tire, unsure if my warranty would cover it. Sean not only took the time to advocate for me, he did it while managing over 80 other orders! Despite how busy he was, he never made me feel like just another customer. He was attentive, efficient, and genuinely made sure I felt taken care of from start to finish. His ability to juggle so much while still providing personalized service is impressive.

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  • Overall experience 5.0
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Dealer response

Nancy, thank you for sharing your experience! We're delighted to hear that Sean provided such attentive and efficient service at Herb Chambers Honda in Boston. We appreciate your loyalty and look forward to seeing you again! Safe travels!

Working with Nelson was a pleasure.

Working with Nelson was a pleasure. He was professional and knowledgeable . He answered all my questions and advised of all procedures for my lease buyout. This was my first time at Herb Chambers Honda as I just moved to this neighborhood.. I will be servicing my car there going forward!! I will be going back for my oil change next week and look forward to dealing with Nelson once again.. Thank you Nelson for handling my car with care .

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Dealer response

Hi Janet! We're delighted to hear that Nelson provided you with such a positive experience at Herb Chambers Honda In Boston. We're thrilled you'll be returning for your oil change and future services! Thank you for choosing us as your new neighborhood dealership!

Great service fixed in a timely manner.

Great service fixed in a timely manner.I’ve been a customer since 2012 ! I’ve purchased and serviced my Hondas at Herb Chambers with confidence!

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  • Overall experience 5.0
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Dealer response

Hi Beefman, thank you for your continued trust in Herb Chambers Honda in Boston! We're delighted to hear that our service has consistently met your expectations. Looking forward to serving you and your Hondas for many more years! Safe travels!