Reviews
Friendly service staff that get the job done . Thank you to my friends at Cambridge Honda. Thank you, Glenn!
Friendly service staff that get the job done . Thank you to my friends at Cambridge Honda. Thank you, Glenn!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Joshua the service rep was excellent. He explained everything very clearly and went out of his way to get me the assistance needed. Anthony was also very helpful. Thst said the dealership needs to get the phone system for service department fixed. That is very frustrating for customers.
Joshua the service rep was excellent. He explained everything very clearly and went out of his way to get me the assistance needed. Anthony was also very helpful. Thst said the dealership needs to get the phone system for service department fixed. That is very frustrating for customers.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I am moving to the area and Carmax doesn't let you buy the car unless you are standing on their lot or shipping to you back in your home state. Stupid rule so no sale to me. I've done 3 transactions with Carmax at my local dealership and they still told me to go fly a kite. I've bought remote 3 times from other dealers and it's no big deal. Also, you can forget about calling the actual dealership. If you call the local number you go to a robot who then hands you off to somebody sitting in Omaha or Fargo.
I am moving to the area and Carmax doesn't let you buy the car unless you are standing on their lot or shipping to you back in your home state. Stupid rule so no sale to me. I've done 3 transactions with Carmax at my local dealership and they still told me to go fly a kite. I've bought remote 3 times from other dealers and it's no big deal. Also, you can forget about calling the actual dealership. If you call the local number you go to a robot who then hands you off to somebody sitting in Omaha or Fargo.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Always an excellent experience at Cambridge Honda. Quick and professional. TY Glenn and the CH team!
Always an excellent experience at Cambridge Honda. Quick and professional. TY Glenn and the CH team!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great work, courteous customer service, transparent pricing, timely repair and also the car was clean
Great work, courteous customer service, transparent pricing, timely repair and also the car was clean
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service team has been consistently helpful and the repair work has always been fine, all at a reasonable cost.
The service team has been consistently helpful and the repair work has always been fine, all at a reasonable cost.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
So far, so good. Messages left waiting response, not as good. Joshua very helpful at desk.
So far, so good. Messages left waiting response, not as good. Joshua very helpful at desk.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Glen was excellent over the phone an in-person to understand my car’s problem, make an appointment and explain the work and costs.
Glen was excellent over the phone an in-person to understand my car’s problem, make an appointment and explain the work and costs.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience! The individual who helped me out in the service department was excellent! Would recommend this service center to everyone!
Great experience! The individual who helped me out in the service department was excellent! Would recommend this service center to everyone!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Punctual, professional, courteous . The service representative, Joe, took time to review the work that was done and the bill. Joe is always courteous .
Punctual, professional, courteous . The service representative, Joe, took time to review the work that was done and the bill. Joe is always courteous .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair