Mercedes-Benz of Boston

Robert Tinkham was the best!!! The service and speed with which he found a great rate on financing and best deal for my car, AWESOME!

I recently leased a 2019 GLC300 from Mercedes-Benz of Boston. My sales person was Jhonathan Linares. He was very easy to work with and overall he is an... excellent sales professional. He took a lot of time to explain the car to us and made sure the purchase was to our satisfaction. I also dealt with Dana Lolano and Umer Iqbal from the sales team who were both great. When the day to deliver the car came, I was in for an excellent surprise presentation from the team. Fred Abban gave a good review of the ins and outs of the car to me which was great, since who has time to go through the manual to learn all that stuff. I got the feeling that they care a lot about the customer and try to make sure that you leave happy from the dealer.

I had a great experience dealing with Eddie. I had been to a couple of other Mercedes dealerships in the the area and none of them were able to find the... car I wanted within my set price range. Eddie found the exact car I wanted with additional features, at a price that beat out lesser cars at the other locations. He stayed in contact and was very easy to work with. He also was very helpful in helping me navigate the buying process since this was my first time buying on my own. Highly recommend anyone looking for a new car to check out this dealership!! Overall great, hassle free experience. Absolutely love my new car.

I recently leased a 2019 GLC300 from Mercedes-Benz of Boston. My sales person was Jhonathan Linares. He was very easy to work with and overall he is an... excellent sales professional. He took a lot of time to explain the car to us and made sure the purchase was to our satisfaction. I also dealt with Dana Lolano and Umer Iqbal from the sales team who were both great. When the day to deliver the car came, I was in for an excellent surprise presentation from the team. Fred Abban gave a good review of the ins and outs of the car to me which was great, since who has time to go through the manual to learn all that stuff. I got the feeling that they care a lot about the customer and try to make sure that you leave happy from the dealer.

Our salesman Yue Zhao was very friendly -helpful and informative. He answered all of our questions and was a great salesman. He went out of his way... to ease the process of buying a car. We would certainly recommend him to our friends and family. Paolo Castro helped us with the financing and was also very helpful, friendly and provided us with information about our car. We would recommend this dealership to our friends. Thank you Yue and Paolo for all your help. Guy and Claudette Duhamel

This was my first Mercedes and I was very impressed by the knowledgeable staff. Steve and Fred walked me through the process of my purchase and all the... functions of my vehicle. They were great and I will be back when it's time for a new vehicle! Thank you, JoAnn Noon

Mercedes... I routinely travel up and down the East Coast, and I have had my 2014 3500 Sprinter regularly serviced at various locations in VA, NH and... MA. I want to tell you...the Service Department at Herb Chambers Flagship Motorcars, specifically the Sprinter location at 202 Newbury Street, Peabody MA 01960 is EXCEPTIONAL. I have had a recurring minor, irritating problem with my Sprinter for years relating to unusual "engine light" and other such alerts. Various dealerships have looked at and gone..."duh, we don't know". One in NH actually charged me $150 and just "reset" the computer codes and said they had no idea, when the vehicles has extended warranties and all such bells & whistles. After that experience with the Manchester NH dealership, Christopher Vasquez, Service Advisor at Flagship's Sprinter location and I chatted a couple of months ago regarding "B" scheduled service, as I told him I would NOT be returning to the Manchester NH dealership for service. And, in chatting, I mentioned my long-running history of irritating "lights", falsely telling me something was wrong. We chatted a while. When I took the vehicle to Chris for the "B" service, he, and his technician, "Ben" went WAY out of their way attempting to figure out the issue. They thought they had it figured out, attempted a fix; but several weeks later...it was back. I took the vehicle to Chris again today, (09/19/2019), and they went at it again...and, again...we think we have a fix. What I want to convey to Mercedes US, and please pass this "down" through channels to Herb Chambers Flagship Motorcars...is...this Sprinter Service location is flat-out VASTLY superior to any other service unit I have ever been to, regardless of make of vehicle. The Service center is spotless. The entire staff is beyond courteous. The waiting area is wonderful, (and I "wait" for my vehicle, sometimes most of the day while they work...and YES...they have offered a "loaner"). They provide coffee, snacks, wifi (so I can work remotely while I wait)...and are dog-friendly (so I don't have to leave my big dog unattended for "who-knows" how many hours). Truly, a GREAT place. But, the service itself is beyond description. These gentlemen are exceptional, in every aspect...customer service-wise, professionalism, technical expertise...you name it. I am extremely impressed (and I am not easily so). Whatever system Mercedes has for awarding "dealerships", especially Service Centers...this place deserved the highest level...and I say that having frequently a number of Mercedes locations over the past 5 years. Christopher Vasquez and "Ben", (sorry I haven't caught his last name), really deserve some sort of special recognition...as they really make that Mercedes Sprinter location superior to any place else I have done business with. Respectfully Lee Isdell

i did not by a benz from this place, but youd never no it from the way theyve treated me. all around good experience. thanks!

Email and phone calls returned promptly. Was greeted as soon as I walked into the showroom, and the car was ready and waiting for me. Great experience!

I genuinely enjoy coming here. Everyone is always super friendly. Assistance is prompt and courteous. I feel like I'm part of the family! I will definitely... be back!