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Mercedes-Benz of Boston

(2,685 reviews)
Visit Mercedes-Benz of Boston
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 state dealer award
View 11 awards
2024 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 418-0687 (888) 418-0687
Used (877) 758-2764 (877) 758-2764
Service (855) 870-0144 (855) 870-0144

Inventory

See all 11 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2025.
Thank you for visiting Mercedes-Benz of Boston a member of the Herb Chambers family of dealerships. We look forward to providing you the superb buying experience you deserve.

Our newly remodeled dealership offers the environment you should expect when purchasing a luxury automotive. Here for service? Watch your car being serviced in our brand new state of the art service department on a closed circuit T.V. in the customer lounge.
At Mercedes-Benz of Boston our goal is to exceed your expectations and help you buy your next car.
A Herb Chambers Dealership - New England's Largest Dealer

Service center

Phone number (855) 870-0144

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Albert Berisha headshot
Albert Berisha
Director of Customer Care
(174 reviews)
Michael Robinson headshot
Michael Robinson
Service Consultant
(183 reviews)
Rob Tinkham headshot
Rob Tinkham
Sales & Leasing Consultant
(100 reviews)
Tabish Iqbal headshot
Tabish Iqbal
Sales & Leasing Consultant
(56 reviews)
Ronald Escobar headshot
Ronald Escobar
Sales & Leasing Consultant
(42 reviews)
Kashif Sheikh headshot
Kashif Sheikh
Sales & Leasing Consultant
(39 reviews)
Stephen Leung headshot
Stephen Leung
Sales & Leasing Consultant
(38 reviews)
Jhonathan Linares headshot
Jhonathan Linares
Business Manager
(38 reviews)
Richie Bautista headshot
Richie Bautista
Sales & Leasing Consulant
(33 reviews)
Anthony Dinardi headshot
Anthony Dinardi
Parts & Service Director
(24 reviews)
Andy Espinosa headshot
Andy Espinosa
Sales & Leasing Consultant
(18 reviews)
Matt Stoddard headshot
Matt Stoddard
Shop Dispatcher
(18 reviews)
Mohammed Fadi headshot
Mohammed Fadi
Assistant Parts Manager
(13 reviews)
Bertrand Plique headshot
Bertrand Plique
Sales & Leasing Consultant
(8 reviews)
JanCarlos Ortiz headshot
JanCarlos Ortiz
Parts Counter Associate
(7 reviews)
Gerald Quek headshot
Gerald Quek
Sales & Leasing Consultant
(7 reviews)
Michael Wetzonis headshot
Michael Wetzonis
Service Assistant
(6 reviews)
Carlos Romero headshot
Carlos Romero
Sales & Leasing Consultant
(5 reviews)
Paolo Castro headshot
Paolo Castro
Business Manager
(156 reviews)
Jeff Davis headshot
Jeff Davis
General Manager
(92 reviews)
Erika Pineda headshot
Erika Pineda
Commercial Vehicles Service Consultant
(57 reviews)
Ryan Ramsingh headshot
Ryan Ramsingh
Service Consultant
(23 reviews)
Amel Memic headshot
Amel Memic
Sales & Leasing Consultant
(38 reviews)
Umer Iqbal headshot
Umer Iqbal
Sales Manager
(47 reviews)
Chadi Chakar headshot
Chadi Chakar
General Sales Manager
(45 reviews)
Kris Ricupero headshot
Kris Ricupero
Business Manager
(63 reviews)
Carlos Soriano headshot
Carlos Soriano
Pre-Owned Sales Manager
(15 reviews)
Dana LoNano headshot
Dana LoNano
Director of Business Development
(23 reviews)
Todd Whitelaw headshot
Todd Whitelaw
Smart/Sprinter Brand Manager
(13 reviews)
Jessica Jones headshot
Jessica Jones
Client Care Specialist
(11 reviews)
Rob Picardi headshot
Rob Picardi
Parts Manager
(6 reviews)
Edgar Santana headshot
Edgar Santana
Parts Counter Associate
(5 reviews)
Rafael Veloso headshot
Rafael Veloso
Parts Counter Associate
(4 reviews)
Zac Zhang headshot
Zac Zhang
Sales & Leasing Consultant
(4 reviews)
Jadson Prince headshot
Jadson Prince
Service Consultant
(3 reviews)
Rene Sullivan headshot
Rene Sullivan
Client Care Specialist
(2 reviews)
Kiara Alejandro headshot
Kiara Alejandro
Parts Counter Associate
(1 review)
Luis Ferrer headshot
Luis Ferrer
Sales Assistant
(1 review)
Ramaz Youssef headshot
Ramaz Youssef
Sales & Leasing Consultant
(1 review)
Zeb Frantz headshot
Zeb Frantz
Parts Counter Associate
Shiva Ghai headshot
Shiva Ghai
Client Care Specialist
Ahmed Hassanein headshot
Ahmed Hassanein
Sales & Leasing Consultant
Keidi Kraja headshot
Keidi Kraja
Product Concierge
Alex Lowder headshot
Alex Lowder
Parts Counter Associate
Alessio Naco headshot
Alessio Naco
Sales & Leasing Consultant
Scarleth Vargas headshot
Scarleth Vargas
Client Care Specialist
Jeff Davis headshot
Jeff Davis
General Manager

Reviews

(2,685 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Sales representative and staff were totally professional

Sales representative and staff were totally professional and not pushy. I worked with Bertrand Plique at your Somerville location. .... had a great professional experience. i..

Sales representative and staff were totally professional

Sales representative and staff were totally professional and not pushy. I worked with Bertrand Plique at your Somerville location. .... had a great professional experience. i..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great feedback about Bertrand and the team, Ian! We appreciate your business, and we hope to see you again at Mercedes-Benz of Boston.

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Respectful, friendly, very helpful.

Respectful, friendly, very helpful.. check everything what need to repaired and try to get everything done and get what I needed..

Respectful, friendly, very helpful.

Respectful, friendly, very helpful.. check everything what need to repaired and try to get everything done and get what I needed..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Debbie, thank you for your business and your kind words about our team! We look forward to your next visit here at Mercedes-Benz of Boston!

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Service at Mercedes of Boston is the best!

Service at Mercedes of Boston is the best! I dropped off my car, met with my Service Advisor, Michael Robinson, to complete the paperwork and picked up my loner. Easy Peasy! Thank you Michael for changing the batteries in my 2 key fobs. 😊. My car was ready when I returned.

Service at Mercedes of Boston is the best!

Service at Mercedes of Boston is the best! I dropped off my car, met with my Service Advisor, Michael Robinson, to complete the paperwork and picked up my loner. Easy Peasy! Thank you Michael for changing the batteries in my 2 key fobs. 😊. My car was ready when I returned.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Catin, we're glad your service experience at Mercedes of Boston was smooth and hassle-free. Michael will be happy to hear your kind words, especially about the key fobs! We appreciate your continued trust! Safe travels!

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Very knowledgeable staff, pleasant to work with,

Very knowledgeable staff, pleasant to work with, accommodating Quick assistance Would buy from again! Excellent staff!

Very knowledgeable staff, pleasant to work with,

Very knowledgeable staff, pleasant to work with, accommodating Quick assistance Would buy from again! Excellent staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is great to hear you were able to work with our team at Mercedes-Benz of Boston. Thank you for giving us a five-star rating!

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The dealership is a First Class Operation.

The dealership is a First Class Operation. The staff are very professional and attentive to customers' needs. Jimmy is the ultimate customer service representative.

The dealership is a First Class Operation.

The dealership is a First Class Operation. The staff are very professional and attentive to customers' needs. Jimmy is the ultimate customer service representative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive review of Jimmy and the team! We appreciate your business and we hope to see you again at Mercedes-Benz of Boston.

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Dealership was quick, easy, and effective with my vehicle

Dealership was quick, easy, and effective with my vehicle service. Also relatively cheap and they gave me a ride to where I needed to go while my vehicle was serviced

Dealership was quick, easy, and effective with my vehicle

Dealership was quick, easy, and effective with my vehicle service. Also relatively cheap and they gave me a ride to where I needed to go while my vehicle was serviced

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your service experience at Mercedes-Benz of Boston was quick, easy, and effective! It's great to know our team provided convenient transportation while taking care of your vehicle. Thank you for choosing us!

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All the employees on this dealership are professional and

All the employees on this dealership are professional and very friendly and very knowledgeable mechanics.

All the employees on this dealership are professional and

All the employees on this dealership are professional and very friendly and very knowledgeable mechanics.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi EI! Thank you for sharing your positive experience with us at Mercedes-Benz of Boston! We're delighted to hear that our team provided professional and friendly service. We appreciate your support!

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Mercedes-Benz of Boston provided excellent

Mercedes-Benz of Boston provided excellent service—friendly staff, smooth process, and a beautiful car. Highly recommend!

Mercedes-Benz of Boston provided excellent

Mercedes-Benz of Boston provided excellent service—friendly staff, smooth process, and a beautiful car. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lex, we're delighted to hear you had such a positive experience with us at Mercedes-Benz of Boston! Thank you for the recommendation, and enjoy your beautiful new car!

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Schneider was GREAT!

Schneider was GREAT!!! Very attentive to/about my vehicle. My car needed work and he committed acted and explained to me what was going on.

Schneider was GREAT!

Schneider was GREAT!!! Very attentive to/about my vehicle. My car needed work and he committed acted and explained to me what was going on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that Schneider provided attentive service and clear communication during your visit to Mercedes-Benz of Boston. Thank you for sharing this positive feedback, and we're here if you need anything else!

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Excellent service and stuff was amazing and jimmy was

Excellent service and stuff was amazing and jimmy was wonderful and helpful would recommend everyone to go there

Excellent service and stuff was amazing and jimmy was

Excellent service and stuff was amazing and jimmy was wonderful and helpful would recommend everyone to go there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jimmy and the team at Mercedes-Benz of Boston provided you with excellent service! Thank you for recommending us!

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