Reviews
Sales representative and staff were totally professional
Sales representative and staff were totally professional and not pushy. I worked with Bertrand Plique at your Somerville location. .... had a great professional experience. i..
Sales representative and staff were totally professional
Sales representative and staff were totally professional and not pushy. I worked with Bertrand Plique at your Somerville location. .... had a great professional experience. i..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your great feedback about Bertrand and the team, Ian! We appreciate your business, and we hope to see you again at Mercedes-Benz of Boston.
Respectful, friendly, very helpful.
Respectful, friendly, very helpful.. check everything what need to repaired and try to get everything done and get what I needed..
Respectful, friendly, very helpful.
Respectful, friendly, very helpful.. check everything what need to repaired and try to get everything done and get what I needed..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Debbie, thank you for your business and your kind words about our team! We look forward to your next visit here at Mercedes-Benz of Boston!
Service at Mercedes of Boston is the best!
Service at Mercedes of Boston is the best! I dropped off my car, met with my Service Advisor, Michael Robinson, to complete the paperwork and picked up my loner. Easy Peasy! Thank you Michael for changing the batteries in my 2 key fobs. 😊. My car was ready when I returned.
Service at Mercedes of Boston is the best!
Service at Mercedes of Boston is the best! I dropped off my car, met with my Service Advisor, Michael Robinson, to complete the paperwork and picked up my loner. Easy Peasy! Thank you Michael for changing the batteries in my 2 key fobs. 😊. My car was ready when I returned.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Catin, we're glad your service experience at Mercedes of Boston was smooth and hassle-free. Michael will be happy to hear your kind words, especially about the key fobs! We appreciate your continued trust! Safe travels!
Very knowledgeable staff, pleasant to work with,
Very knowledgeable staff, pleasant to work with, accommodating Quick assistance Would buy from again! Excellent staff!
Very knowledgeable staff, pleasant to work with,
Very knowledgeable staff, pleasant to work with, accommodating Quick assistance Would buy from again! Excellent staff!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is great to hear you were able to work with our team at Mercedes-Benz of Boston. Thank you for giving us a five-star rating!
The dealership is a First Class Operation.
The dealership is a First Class Operation. The staff are very professional and attentive to customers' needs. Jimmy is the ultimate customer service representative.
The dealership is a First Class Operation.
The dealership is a First Class Operation. The staff are very professional and attentive to customers' needs. Jimmy is the ultimate customer service representative.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive review of Jimmy and the team! We appreciate your business and we hope to see you again at Mercedes-Benz of Boston.
Dealership was quick, easy, and effective with my vehicle
Dealership was quick, easy, and effective with my vehicle service. Also relatively cheap and they gave me a ride to where I needed to go while my vehicle was serviced
Dealership was quick, easy, and effective with my vehicle
Dealership was quick, easy, and effective with my vehicle service. Also relatively cheap and they gave me a ride to where I needed to go while my vehicle was serviced
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your service experience at Mercedes-Benz of Boston was quick, easy, and effective! It's great to know our team provided convenient transportation while taking care of your vehicle. Thank you for choosing us!
All the employees on this dealership are professional and
All the employees on this dealership are professional and very friendly and very knowledgeable mechanics.
All the employees on this dealership are professional and
All the employees on this dealership are professional and very friendly and very knowledgeable mechanics.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi EI! Thank you for sharing your positive experience with us at Mercedes-Benz of Boston! We're delighted to hear that our team provided professional and friendly service. We appreciate your support!
Mercedes-Benz of Boston provided excellent
Mercedes-Benz of Boston provided excellent service—friendly staff, smooth process, and a beautiful car. Highly recommend!
Mercedes-Benz of Boston provided excellent
Mercedes-Benz of Boston provided excellent service—friendly staff, smooth process, and a beautiful car. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lex, we're delighted to hear you had such a positive experience with us at Mercedes-Benz of Boston! Thank you for the recommendation, and enjoy your beautiful new car!
Schneider was GREAT!
Schneider was GREAT!!! Very attentive to/about my vehicle. My car needed work and he committed acted and explained to me what was going on.
Schneider was GREAT!
Schneider was GREAT!!! Very attentive to/about my vehicle. My car needed work and he committed acted and explained to me what was going on.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that Schneider provided attentive service and clear communication during your visit to Mercedes-Benz of Boston. Thank you for sharing this positive feedback, and we're here if you need anything else!
Excellent service and stuff was amazing and jimmy was
Excellent service and stuff was amazing and jimmy was wonderful and helpful would recommend everyone to go there
Excellent service and stuff was amazing and jimmy was
Excellent service and stuff was amazing and jimmy was wonderful and helpful would recommend everyone to go there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Jimmy and the team at Mercedes-Benz of Boston provided you with excellent service! Thank you for recommending us!