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I was looking for a used specific car I was shopping all around I finally find what I was looking for at Honda village I got Joseph as my sales man he... was very professional and did his best to get me the best deal I could get, very helpful and dedicated to every single detail I would strongly recommend him as the perfect choice to be anyone car dealer specialist. But the story totally change when I get to meet the financial person, first he make me wait outside his office for about 1/2 hour when he came back to grab me we me and my wife, we sat in his office he show to us the paperwork and he said that he did his best to find the best rate for us, my credit score is tier 1 up in the 800’s he give me 5.97 for rate, as ask him if that was the best rate that he can get me he said yes. I did sign the agreement and we went home. On the next day my wife when to the Bank of America down the street from me and she talk with the financial advisor she give us a rate of 3.99 I couldn’t believe my eyes when I saw that. I call Joseph and ask that Financial guy call me back. I waited the whole afternoon and nothing I finally when back to the Honda Village and talk with The financial guy he was rude and said that I already had signed the agreement and that was nothing more to do. I was very unhappy with his attitude. Altogether I do recommend the sales team there. But if you can do the financial outside probably with your own bank or a credit union your better of. the financial guy there is not very professional and I felt that he did not help me to get a better rate I guess he just didn’t care much.
Thank you Jonathon Dias for all your help , and the staff at Honda Village . You made leasing a car so easy and you listen to our wants and needs.
I was assisted by Al Colon who was wonderful from start to finish.
I had been looking at Honda Civics for a while I just didn't know where I would end up buying it. Luckily I was referred to Jonathon by a friend and... it was a great experience. Salespeople sometimes have a tough job of trying to keep the customer happy while also making sure the business makes money. I felt he was extremely fair and honest throughout the whole process and wasn't trying to upsell me at all. Buying a car can certainly be a stressful process with the amount of money/paper work involved but he made it very easy. I told him exactly what I wanted and how I was looking to pay and he went right to work. Whatever I needed he was ready to get it done. Great experience and would definitely recommend.
The other day I went to get prices on my tires because I was very in need of them especially before the snow. Danny Rodriguez from parts helped me find... the best price on my tires and were of quality. Defiantly recommend!
I had a wonderful experience here at this location and Frankie was absolutely fantastic. I came in looking for a used car and he made the car buying experience... very easy for me as I came alone. He is very friendly and really helps you look for the best car for you. Amazing staff.
I took my car to Honda Village to have it looked at for noise issue I was referred to Village by a close friend and I am happy to say, I received the best... customer service!! I wasn't sure what repair my car needed since I had already taken it to a dealership in Brighton numerous time and they couldn't figure out what the issue was. The technician, Hong Chhay, who was working on my car that day explained everything in detail. He went above and beyond to answered my questions and concerns. I really felt like Hong really cared about my needs. I will definitely take all my vehicles here in the future from now on!
I went to this dealership over a week ago looking for my first car. I was nervous since it was my first time but when I got there I was greeted by Frankie... . I told him it was my first car and what I was looking for in a car. He helped me with it and went above and beyond to ensure I had the best car that worked best for me and what I do on a daily basis. Although it was my first time it didn’t feel like it. Frankie made sure I got the best experience and I didn’t feel like I was being persuaded into something that wasn’t for me
I have never written a review before so this review means a lot. Jonathon Dias was by far the best car sales person that my parents or I have ever worked... with. He was very knowledgeable on anything I could possibly ask. He wasn't pushy and made sure we were good with the deal and the features of the car. He was so nice and could tell he geniunly enjoyed spending time with costumers to ensure their experience was as good as possible. Overall at the dealership everyone was friendly and professional and were willing to help. I would highly recommend this dealership especially when Jonathon is helping you out.
This is pretty much the typical sleazy car dealership, but worse. They tried all sorts of terrible tricks. They insisted I had to test drive their car... if I wanted to get a quote. They wanted me to agree to buying a car before they would give me the details on price and financing. They were pushy and rude throughout the process. The worst was that once I finally got up to leave, one of the sales guys used a bigoted slur toward me, thinking that I couldn't hear. This is the epitome of a bad dealership.