Reviews
Great place to lease a new Toyota
I leased my car from Felix about a month ago. The process was clear and easy for me. Felix and his manager Alex were able to get me the exact car I wanted. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
4th Rav 4 leased or owned from Watertown Toyota
Toyota of Watertown continues to earn my praise for the experience of leasing a new vehicle. The whole team is awesome and they gave me a very good lease deal. Steve Skolnick walked me thru everything and the manager was so very nice. This is my 4th Rav 4. It is an outstanding vehicle and will probably be back for a 5th at the end of this lease.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
prius lover
Edwin did a great job. My family is a Prius family. We now have 3 Prius lift backs in out household. I tried switching it up and going for the Prius V this time but after explaining everything to Edwin ( my sales consultant) he made me realize that I didn't really need it. I am so happy with my decision. Thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Job!
I have never been treated as well as I was treated at Toyota Of Watertown. It really is a great place to buy a car. The whole staff helps you with anything that you need!! I was referred to Edwin by a friend and I am glad I listened to her. By far the best experience I've had in purchasing a car!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve Skolnick is the best!
Today I picked up my new 2014 Corolla at Watertown Toyota. The whole process of buying a new car was made a great experience because of Steve Skolnick. From the time I entered the dealership and met Steve, he guided me through the options available, explained the features, and made the paperwork effortless for me. Today when I picked up the car he demonstrated everything, which, since I was replacing a 14 year old Corolla, truly amazed me! He knows his product and is by far the most thorough and professional salesman I have dealt with. Especially I liked dealing with a true gentleman of the old school. Thanks Steve!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful Experience
Our experience at Toyota Watertown was excellent. After visiting two other dealerships looking for a Certified Pre-Owned Rav 4, we had been dissapointed in a number of ways. However, from the moment we walked in the door at Toyota Watertown, our car-shopping experience completely changed! We were treated with respect and care and received high quality service. Our sale representative, Elkin, was wonderful to work with. He listened to our needs and made it his mission to get us the car we wanted with no frustration or time wasted. He made our experience so easy- everything from negociating the price to taking care of the registration, new plates, etc. Our car was ready in two days and we didn't have to do anything! It looked beautifully polished in time for us to pick it up and drive it home. I would recommend anyone looking to purchase a Toyota to visit Elkin. He is pleasant beyond belief!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
greatest
greatest sales experience ever i went in and i knew what i wanted and Edwin helped me throughout the process. toyota of watertown is a great place to buy a car and from what I have read it's a great place to service you vehicle aswell. toyota of watertown is lucky to have a sales person like Edwin and a manager like Jon, kudos to everybody at toyota of watertown.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best service from kamal
Kamal was amazing! I arrived at Toyota of Watertown at 7:45-am, immediately I was greeted at the door of my vehicle with " good morning, how can we help you" I began to explain that I needed a new sun visor on the drivers side, I was escorted into the service department and introduced to Service manager Kamal! He was awesome explained everything too be thoroughly and took excellent care of me! Wow I was amazed at how wonderful I was treated. The exceptional service I received was above and beyond. The service department was all superior. I would highly recommend this dealership, for service needs. Kamal you are phenomenal with your customers! You are a gem toyota of Watertown is lucky to have such a wonderful, caring person. You made this experience perfect! Many Thanks! DeeDee Dicesare Highly satisfied customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Splendid car buying experience.
I recently purchased a 2014 Toyota Highlander XLE. Elkin Pereanz was my sales consultant. Elkin kept me informed throughout the buying process. Elkin was always available via email or telephone. Elkin sold me the SUV that I wanted, at the fair price that I wanted on Sunday afternoon and on Wednesday, the car was ready with new registration, plates and sticker as promised. He explained the car's mode of operation in a clear and succinct manner. He was courteous and knowledgeable about all Toyota products. The easiest and most enjoyable automobile purchase anyone can hope for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thoughtful service
I brought my Camry for a scheduled maintenance yesterday. Kamel, a service rep, and I agreed about the work to be done and the time of completion. When two other issues were detected in the process, Kamel called me and we agreed about what needs to be done. The car was ready by the time set in the beginning. I am very grateful for courtesy and promptness.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair