Mirak Hyundai

Still waiting to Test Dr., Santa Cruz pick up was supposed to do it last week but sold that one waiting for one that was supposed to be in on the 11th but have not heard yet today

They misrepresented themselves and lied and misled me for weeks! I would never return here, and I highly recommend looking elsewhere

bought used sentra,but now i,m wondering if i did the right thing,they were good to me,but car i purchased anyways,so

I wanted to purchase a new Hyundai Ioniq Hybrid Plugin Limited. Could not find one in my state of GA. I used Cars.com to look out of state and found the exact car I wanted at Mirak for a good price. Never purchased a car online or out of state and was very nervous and skeptical. All that changed as soon as I talked to Doug and Michael over at Mirak. They explained the process in detail and answered all my questions. The purchase was painless. The price they offered online was a really good deal with lots of rebates and no hidden fees. Michael even made sure I got a Military discount that I wasn't aware I qualified for. (I thought you had to be active duty to qualify). After we agreed on the final purchase price and financing I needed to get the car transported to GA. Michael handled the whole transport process and kept me updated. I did have to pay a fee for transport, but that was told to me up front. The money I saved buying from Mirak and the partial federal tax credit for plugin electric more than covered the cost. I was worried that it would take a long time to get the car, but from start to finish it took a little over 3 weeks to get my car. This is pretty fast because from what I've read online the process usualy takes 1 to 3 months. Even more impressive all this was taking place during a big snow storm and of course the pandemic. In my past experience of buying a car it was all so confrontational and drawn out with lots of hidden fees. I always left having buyer remorse. Not this time. I saved $7,000 off MSRP and get a $4,500 federal tax credit. All this while averaging almost 70 mpg in my new 2020 Hyundai Ioniq Hybrid Plugin. As you can tell by my lengthy review I am super satisfied with my car buying experience. Mirak is a car buyers dream. Please do yourself a favor and buy your next car from Mirak even if you live out of state. I promise you will not be disappointed. Thanks Mirak.

Great purchasing experience, no hassles and not pushy.

2nd Lease, will not be a 3rd. Misrepresented themselves when I turned in early. Salesman assured NO EARLY TERM FEE. I asked several times. Charged with early term fee - 6 months later! Credit DROPPED. Would have waited the 5 months as I couldn't afford early term. REPEATEDLY conveyed this to Salesman, who sent me someone else's vehicle title via email 2x - with all their personal info. Will not fix their salesman's error, who no longer works there. Co-Signer - 10 Years, 6 vehicles at Mirak will NOT BE returning either. No response from email sent to the owner from Co-Signer. No problem with service area. NEVER again with MIRAK. Shame on you Mirak! I fully trusted that you actually cared about customer loyalty - how foolish of me - the almighty $$$$ is always the bottom line.

I have purchased 2 cars from there now and have done service for 3. I purchased a car last week. I love he car, I love the service. My low rating was for the interaction with the finance manager. I went in on Monday to look at the car. Went back on Tuesday to get the Purchase and Sales. I was financing with my local credit union who I've always done my deals with. The Finance person tried to get me to use their banks. I told him I knew it wasn't going to work, but he insisted on at least trying. I was really getting upset and just wanted the purchase and sales so I could go on. Wednesday, brought the paperwork to my credit union. There was some questions over the way the P/S was written up. My credit union rep tried to call the Finance person several times. He did not respond to her. I left a message and sent an email. No response. This continued on Thursday and Friday. By Saturday morning I was enraged. I had already looked at another dealership and was ready to kill this deal. It took me driving down to the dealership Saturday and basically confronting him. He demurred saying he did nothing wrong, that the finance stuff was fine and put all the blame on the Credit Union. Okay, but here's the thing. I'm the customer, he couldn't have been assed to return a phone call or an email. He claimed to have been very busy, yet he wasn't when I walked in. The salesperson was awesome, called me several times and had no idea I was in paperwork limbo. I've always had an amazing experience with their service department. But this financial guy made me feel like crap. Like I wasn't worth his time since I wasn't financing via them. I wanted to reach out to Mirak directly but had no idea how.

I recently purchase a car for this dealer. From my experience with them it was wonderful. My salesman was Kiko, he was great easy to communicate and very patient. I felt no pressure at all. Was a plus, I was another dear this morning and it was totally different. James Hahn handles my financing paperwork. He was also great.

So much for their "100% credit approval", not only do the have the audacity of saying no without even running my credit but then they have the indecency of trying to up-sell me another car. Just another unscrupulous dealership trying to make a quick buck on an unsuspecting client. So I suggest you avoid this place unless you want to be treated like a fool and have your time completely wasted.

Excellent service My first brand new truck Chevy Silverado Chris Shore One of the best representative help me every question I have. I recommend good service.