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Toyota of Braintree

(5,634 reviews)
Visit Toyota of Braintree
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2025 regional dealer award
View 26 awards
2025 regional dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 national dealer award 2013 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (781) 519-4500 (781) 519-4500
Used (781) 519-4621 (781) 519-4621
Service (781) 519-4723 (781) 519-4723

Reviews

(5,634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Braintree from DealerRater.

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Gerry is a great salesman.

Gerry is a great salesman. Warm and welcoming. He made the experience enjoyable and had answers to all of our questions. Thanks to the entire Toyota Team as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

It was an absolute pleasure to have bought a car from

It was an absolute pleasure to have bought a car from this dealership. All of the people here were exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for our staff and for leaving us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

We had a very good experience at this dealership.

We had a very good experience at this dealership. All of the members of this dealership that worked with us were exceptional, answering all of our questions thoroughly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Our salesperson not only did a great job showing off the

Our salesperson not only did a great job showing off the truck, but she also made us feel welcome! We truly appreciate the work she had done for us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Toyota of Braintree. We wish you safe travels in your new Toyota and look forward to seeing you again soon!

Our salesperson not only did a great job showing off the

Our salesperson not only did a great job showing off the truck, but she also made us feel welcome! We truly appreciate the work she had done for us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with our team here at Toyota of Braintree. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

Our salesperson Idalia gave us excellent service in the

Our salesperson Idalia gave us excellent service in the purchasing of our new car, from the wonderful Toyota of Braintree! From her first warm greeting through various twists and turns to our total satisfaction we were most fortunate to have Idalia take care of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear it went well and truly appreciate your feedback!Thank you for sharing your experience with us!

A+ experience right from the beginning.

A+ experience right from the beginning. Mike Toomey convinced me the RAV 4 XLE was the car for me and he was spot on! I had to wait for about a month for the car to come in and I was so surprised to have my salesman, Phil Le contacting me every step of the way to let me know where my car was and when it would be arriving! The car came in on Phil's day off but he came in to show me the car and finalize the paperwork! On his day off ~ who does that these days?? Certainly no other dealership that I have dealt with! I then met with Phil Scott ~ the finance manager ~ and he was so knowledgeable and walked me through the the steps answering all the questions I had! This was on Friday and when I arrived on Monday, Mike and Phil were there to greet me! They went over all the features and pointed out all the "extras"!! Everything is final and I'm on my way! Idalia Flores brought my car up to the door and went over a few tips and Hamed Abusahiba kindly hooked up my phone to the car and the Toyota app! And off I went in my new smoking hot Red Ruby Flare Pearl RAV 4 XLE!!! I have never been so satisfied and I will tell you now that I will recommend Phil to anyone I know looking for a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Idalia was great!

Idalia was great! Awesome experience. Pedro is also the man! Will be coming back for our next one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Danny was extremely helpful showing me all available

Danny was extremely helpful showing me all available options and tailoring to my wants and needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear it went well and truly appreciate your feedback!Thank you for sharing your experience with us!

Sam is the best.

Sam is the best. . I would give him 10 stars if I could. He is the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that our sales person was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Braintree!