Skip to main content

Toyota of Braintree

(5,658 reviews)
Visit Toyota of Braintree
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2025 regional dealer award
View 26 awards
2025 regional dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 national dealer award 2013 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (781) 519-4500 (781) 519-4500
Used (781) 519-4621 (781) 519-4621
Service (781) 519-4723 (781) 519-4723

Reviews

(5,658 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Braintree from DealerRater.

Want to share your experience with this dealership?

Write a review

Joe Lawlor is the best.

Joe Lawlor is the best. He has always been very professional with me and he has been very open to anything I need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have amazing experience Lenny Sunny and max do amazing

I have amazing experience Lenny Sunny and max do amazing job I really appreciate everthing you help save my life my old horrible deal thank you guys I recommend this is AMAZING TEAM!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Working with Ed is always a good experience.

Working with Ed is always a good experience. He was able to get me the car that I wanted in record time. Always coming back to him or Toyota of Braintree for my family car needs. Looking forward to the next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ed Hayes was amazing to work with.

Ed Hayes was amazing to work with. Professional and and got everything done in a timely fashion. Definitely will work with Ed again on the next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The staff were professional, patient and helpful.

The staff were professional, patient and helpful. This vehicle is my 4th RAV4 - obviously I am satisfied with the brand! I would like to send a thank you to Ed Hayes for understanding my point of view and walking me through the media elements that find I find challenging..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Braintree Toyota and Carlos Ortega were recommended by a

Braintree Toyota and Carlos Ortega were recommended by a family member. The experience was great. Carlos and Victor Alcantara helped me find my new Rav4 and I love it. Sonny the business manager was very helpful also. I would highly recommend this dealership, no pressure and very knowledgeable. Wonderful new car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

I've been a customer at Toyota Braintree for several

I've been a customer at Toyota Braintree for several years, and everyone I've met has provided excellent customer service. Carlos Alvarez is an outstanding salesperson; he always ensures you're happy with your new car and gets you the best deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, for your kind words for our sales team and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Braintree

I had a great and easy experience buying my new vehicle

I had a great and easy experience buying my new vehicle with Ed over at Toyota of Braintree. It was a few months between ordering it and when it arrived, but Ed kept me up to date every step of the way! He even sent me a video of my vehicle when it arrived! I never felt pressured, even when it came to running the numbers. I couldn't have asked for a better experience! Go with Ed if you are looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! and our team here at Toyota of Braintree are glad to have you as a customer..

Have purchased and serviced my Toyotas there for many

Have purchased and serviced my Toyotas there for many years. Staff is not high pressure and service department is excellent. Will not go anywhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Great advisor, great services, nice and helpful people, I

Great advisor, great services, nice and helpful people, I would choose Tufankjian again and again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear it went well and truly appreciate your feedback! Thank you for sharing your experience with us!