Reviews
Everyone was very accommodating and made an out of state
Everyone was very accommodating and made an out of state transaction as easy as possible. Extremely responsive. Car was in excellent condition.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We were in the market looking to buy a new truck, and we
We were in the market looking to buy a new truck, and we were actually deep into a transaction with another dealer, when by good fortune, my wife and I decided to pull into Jannell. We walked the lot, noticed a F-150 we liked, and entered the showroom. We met Rob Chambers Holland, and he was polite, respectful, and lastly knowledgeable, which helped us get comfortable with the Ford. Because of his prior mechanical experience, he gave us a level of comfort, and NOT from a Sales perspective. During the transaction, we achieved a fair deal, with better interest rates for purchase then from the other brand.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was very friendly.
Everyone was very friendly. My salesman gave me his number so I could ask questions. I highly recommend Jannell Ford in Hanover.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Absolutely terrific dealer to work with.
Absolutely terrific dealer to work with. I purchased a vehicle out of state and the process could not have gone smoother. Mike, Billy, and Eddie were all super responsive and helpful from the first call, and made what can be a painful process enjoyable and easy. I did not feel pressured into anything I did not want, and they answered all of my many questions honestly, and without judgment. Straightforward and get the job done. Highly, highly recommend this team-and thankful to have found exactly what I wanted in a short amount of time with their help!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought a 2024 Bronco Wildtrak from this dealership and
I bought a 2024 Bronco Wildtrak from this dealership and was very satisfied with the service. Rob was my salesman and he was very helpful and responsive to any questions. Eddie and Wilfredo also helped me out and were very kind. Definitely would recommend this dealership to anyone looking for a vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rob Sylvia and the whole team at Jannell were great!
Rob Sylvia and the whole team at Jannell were great! Very easy to deal with and they were honest and transparent about everything...not pushy at all...family run business that actually cares about the customer and it shows. And LOLA and BUBBA the owners dogs were there to seal the deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The experience at Janelle Ford was outstanding, Rob
The experience at Janelle Ford was outstanding, Rob Sylvia, Ed Clark, and Wilfredo Bermudez made the best experience in purchasing a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My overall experience was excellent.
My overall experience was excellent. Vitor was wonderful to work with. Very knowledgeable about the make/model I was looking for. He has a very calm, easy going attitude, but knows his stuff. I visited the dealership to start my research on the Ford Bronco Sport, but ended up buying a vehicle within 24 hours because I felt comfortable with him, Ed and the rest of the team. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
Great experience! Sales people were not pushy, dogs running around a plus! Quick, easy, family run.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, kind, zero pressure.
Friendly, kind, zero pressure. Best car buying experience I have ever had. Will go back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car