Reviews
Not my usual dealership but my engine light was on so
Not my usual dealership but my engine light was on so needed to stop in. Everyone was fabulous to talk to. Dottie who help me get service without an appointment was outstanding. Waiting area was comfortable and clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Annie, we're delighted to hear that Dottie and the team at McGee Toyota of Hanover provided such outstanding service during your visit. Thank you for sharing your experience with us!
What truly sets Tom apart is his commitment to making the
What truly sets Tom apart is his commitment to making the experience seamless. Tom was patient and accommodating, answering my questions and making sure I felt valued as a customer. It’s clear that he takes pride in creating a positive experience for everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anthony, we're delighted to hear that Tom made your experience seamless at McGee Toyota of Hanover. Thank you for recognizing his dedication and commitment!
Agents are all attentive and go out of their way to get
Agents are all attentive and go out of their way to get your car taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting McGee Toyota of Hanover with your business!
McGee Toyota Service experience and quickly.
McGee Toyota Service experience and quickly. , thank you so much Trish , you really good service .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback about your recent visit to McGee Toyota of Hanover. We will pass along your kind words for Trish!
I was impressed with professionalism and customer
I was impressed with professionalism and customer service.Peter Charlene’s salesman is not only friendly but also highly professional , Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Peter provided you with such a professional and friendly experience at McGee Toyota of Hanover. Thank you for sharing your positive feedback!
As always, the service that I received on my Camry was
As always, the service that I received on my Camry was excellent. George, the service rep, was also excellent- patient, very efficient and personable; he was sure to explain exactly what was being done as well as what additional work would be needed.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're delighted to hear that George provided excellent service and kept you informed throughout the process at McGee Toyota of Hanover. We appreciate your feedback and look forward to assisting with any future needs!
McGee Toyota was very informative as to what and why I
McGee Toyota was very informative as to what and why I needed work done on my Toyota Corolla. The car runs beautifully now and all work was done in a timely manner and I was given free shuttles on two days which I very much appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your experience with McGee Toyota of Hanover was informative and convenient. It's great to know the team took good care of your Corolla and provided timely service along with complimentary shuttles. Thanks for sharing!
Everybody was very friendly and informativeI’m took good
Everybody was very friendly and informativeI’m took good care of me, explained everythin they took me early and Service was very quick
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul, we're delighted to hear that our team at McGee Toyota of Hanover provided you with friendly and informative service. Thank you for sharing your experience!
The dealership took care of the service call
The dealership took care of the service call professionally from beginning to end. I was able to make the appointment on line and they confirmed the date and time. They advised me how long the appointment would take and were very accurate. The waiting room was very clean and comfortable with plenty of seating for all customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mary, thank you for sharing your experience with McGee Toyota of Hanover! We're pleased to hear that our team provided professional service and that the waiting room met your expectations. We appreciate your feedback and look forward to serving you again in the future!
Although Dottie was very pleasant, I felt that she was
Although Dottie was very pleasant, I felt that she was too busy to give anyone enough attention. I did NOT like receiving an email and text about what McGee felt I needed to have fixed on my car when it was in for servicing. I don not know much about how cars work and needed a personal explanation for what was being suggested. Dottie arrived after I sent in my response and was very helpful - but too late. She didn't know that I had already responded. The use of computer conversations is not good for relationships. I will probably take my servicing elsewhere. Hire more help so that McGee can take care of it's customers!!
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We apologize if our communication approach didn't meet your expectations and understand the importance of personal interaction when discussing vehicle needs. It's concerning to hear that this impacted your decision, and we appreciate the feedback on improving customer service. If there's anything further you'd like to discuss or any way we can assist, please feel free to reach out directly. Thank you, Allan Manning - Service Director - 781-829-2502