Reviews
McGee Toyota Service experience and quickly.
McGee Toyota Service experience and quickly. , thank you so much Trish , you really good service .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback about your recent visit to McGee Toyota of Hanover. We will pass along your kind words for Trish!
I was impressed with professionalism and customer
I was impressed with professionalism and customer service.Peter Charlene’s salesman is not only friendly but also highly professional , Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Peter provided you with such a professional and friendly experience at McGee Toyota of Hanover. Thank you for sharing your positive feedback!
As always, the service that I received on my Camry was
As always, the service that I received on my Camry was excellent. George, the service rep, was also excellent- patient, very efficient and personable; he was sure to explain exactly what was being done as well as what additional work would be needed.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're delighted to hear that George provided excellent service and kept you informed throughout the process at McGee Toyota of Hanover. We appreciate your feedback and look forward to assisting with any future needs!
McGee Toyota was very informative as to what and why I
McGee Toyota was very informative as to what and why I needed work done on my Toyota Corolla. The car runs beautifully now and all work was done in a timely manner and I was given free shuttles on two days which I very much appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your experience with McGee Toyota of Hanover was informative and convenient. It's great to know the team took good care of your Corolla and provided timely service along with complimentary shuttles. Thanks for sharing!
Everybody was very friendly and informativeI’m took good
Everybody was very friendly and informativeI’m took good care of me, explained everythin they took me early and Service was very quick
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul, we're delighted to hear that our team at McGee Toyota of Hanover provided you with friendly and informative service. Thank you for sharing your experience!
The dealership took care of the service call
The dealership took care of the service call professionally from beginning to end. I was able to make the appointment on line and they confirmed the date and time. They advised me how long the appointment would take and were very accurate. The waiting room was very clean and comfortable with plenty of seating for all customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mary, thank you for sharing your experience with McGee Toyota of Hanover! We're pleased to hear that our team provided professional service and that the waiting room met your expectations. We appreciate your feedback and look forward to serving you again in the future!
Although Dottie was very pleasant, I felt that she was
Although Dottie was very pleasant, I felt that she was too busy to give anyone enough attention. I did NOT like receiving an email and text about what McGee felt I needed to have fixed on my car when it was in for servicing. I don not know much about how cars work and needed a personal explanation for what was being suggested. Dottie arrived after I sent in my response and was very helpful - but too late. She didn't know that I had already responded. The use of computer conversations is not good for relationships. I will probably take my servicing elsewhere. Hire more help so that McGee can take care of it's customers!!
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We apologize if our communication approach didn't meet your expectations and understand the importance of personal interaction when discussing vehicle needs. It's concerning to hear that this impacted your decision, and we appreciate the feedback on improving customer service. If there's anything further you'd like to discuss or any way we can assist, please feel free to reach out directly. Thank you, Allan Manning - Service Director - 781-829-2502
Dealership had my 2nd choice of vehicle.
Dealership had my 2nd choice of vehicle...appears that Toyota no longer supplies sufficient new vehicles to allow potential customers to "shop" by hands on comparison. This model of committing to such a major purchase without hands on familiarity of the vehicle is not in the customers' interest.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your thoughts with us. We understand the importance of having a variety of vehicles available, and we appreciate your feedback on this matter at McGee Toyota of Hanover. We're glad to have been able to assist you with your second choice and are here if you need anything else!
Everyone is professional and friendly and they get you in
Everyone is professional and friendly and they get you in and out for service. They also give you a detailed report and make suggestions for additional services if they are required.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at McGee Toyota of Hanover provided you with efficient and professional service. It's great to know you appreciated the detailed report and suggestions for additional services. Thank you for sharing your experience!
They as a group seem very interested in customer
They as a group seem very interested in customer satisfaction with follow up messages to make certain things are going smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stephen, we're delighted to hear that our team's dedication to customer satisfaction is shining through at McGee Toyota of Hanover. Thank you for recognizing their efforts, and we're here if you need any further assistance!