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Colonial Ford

(4,246 reviews)
Visit Colonial Ford
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 689-1890 (888) 689-1890
Used (855) 292-0768 (855) 292-0768
Service (877) 860-6115 (877) 860-6115

Inventory

See all 515 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Colonial Ford of PlymouthMA has been selling and servicing Ford vehicles in Southern Massachusetts for over 50 years. We are a business that has built a trusted reputation by providing unmatched value for our customers. From the moment you walk into our showroom you'll immediately experience our award winning customer service. Our friendly and attentive Staff will assist with all Questions and Answers. We work very hard to make sure every visit to Colonial Ford is a great experience! We are your New England Hometown Dealership!
We are your New England Hometown Dealership!

Service center

Phone number (877) 860-6115

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Meet our employees

Reviews

(4,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Ford from DealerRater.

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Service department was very courteous and efficient.

Service department was very courteous and efficient. I have nothing negative to say about them! Thank you!

Service department was very courteous and efficient.

Service department was very courteous and efficient. I have nothing negative to say about them! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Easy drop off and pick up.

Easy drop off and pick up. Service advisor was quick and professional. Good to go.

Easy drop off and pick up.

Easy drop off and pick up. Service advisor was quick and professional. Good to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Consistent provider of excellent quality and on-time

Consistent provider of excellent quality and on-time service. Received vehicle as promised and very easy to schedule appointment. Highly recommend!!

Consistent provider of excellent quality and on-time

Consistent provider of excellent quality and on-time service. Received vehicle as promised and very easy to schedule appointment. Highly recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Sales and finance were great!

Sales and finance were great! They made the process easy and enjoyable. Thank you for your customer service.

Sales and finance were great!

Sales and finance were great! They made the process easy and enjoyable. Thank you for your customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Pleasant people but the wait time seemed longer than

Pleasant people but the wait time seemed longer than necessary for a simple registration transfer when picking up my new car

Pleasant people but the wait time seemed longer than

Pleasant people but the wait time seemed longer than necessary for a simple registration transfer when picking up my new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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They make purchasing a car feel like a walk in the park,

They make purchasing a car feel like a walk in the park, I will only purchase my vehicles from them

They make purchasing a car feel like a walk in the park,

They make purchasing a car feel like a walk in the park, I will only purchase my vehicles from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The mechanical service was excellent.

The mechanical service was excellent. Paperwork very efficient. Would have liked to have seen a quick cleanup of interior as seen at other dealerships.

The mechanical service was excellent.

The mechanical service was excellent. Paperwork very efficient. Would have liked to have seen a quick cleanup of interior as seen at other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service experience at Colonial Ford!

Great service experience at Colonial Ford! We would definitely recommend this dealership to friends and family.

Great service experience at Colonial Ford!

Great service experience at Colonial Ford! We would definitely recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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We had a great experience at Colonial Ford!

We had a great experience at Colonial Ford! My salesman, Shawn, was excellent! He answered all my questions and gave me great information on our new F-150 Crew cab! We continue to get great support!

We had a great experience at Colonial Ford!

We had a great experience at Colonial Ford! My salesman, Shawn, was excellent! He answered all my questions and gave me great information on our new F-150 Crew cab! We continue to get great support!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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People were nice and friendly.

People were nice and friendly. Issue was very expensive trucks were outside in the weather. The vehicle I purchase was outside and look like was in the weather for a while.didnt want it cleaned. After getting home wash it the next day and found rear driver side glass is all scratched up. Very disappointed. I believe vehicles over 100k should be taken care of better.

People were nice and friendly.

People were nice and friendly. Issue was very expensive trucks were outside in the weather. The vehicle I purchase was outside and look like was in the weather for a while.didnt want it cleaned. After getting home wash it the next day and found rear driver side glass is all scratched up. Very disappointed. I believe vehicles over 100k should be taken care of better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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