Skip to main content

Colonial Ford

(4,694 reviews)
Visit Colonial Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2020 state dealer award
View 12 awards
2020 state dealer award 2019 state dealer award
2026 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 689-1890 (888) 689-1890
Used (855) 292-0768 (855) 292-0768
Service (877) 860-6115 (877) 860-6115

Reviews

(4,694 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Anthony was very easy to work with and provide great

Anthony was very easy to work with and provide great insights on work to be done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your note about Anthony’s helpful insights highlights our service department’s commitment to clear communication. Knowing you found your F-150 service straightforward means a lot to our team. Ron Almeida General Manager 508-746-3400 [email protected]

The easiest service center to drop off and pick up, and

The easiest service center to drop off and pick up, and the waiting area is extremely clean.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing that the drop-off and pick-up process for your Ford F-150 felt effortless means a lot to our service department. We’re glad our waiting area provided a clean, comfortable space during your visit. Ron Almeida General Manager 508-746-3400 [email protected]

Very friendly.

Very friendly. I like how now you do the video of the repairs, they show you everything

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that the walk-through videos gave you clear insight into every repair means a lot to our service team. We’re glad our team could provide friendly service for your Ford EcoSport. Ron Almeida General Manager 508-746-3400 [email protected]

Very easy to deal with.

Very easy to deal with. There staff the front desk,when you walk in,to there finance department all professionals.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the five-star review. We’re glad our front desk and finance teams helped make your purchase of the Nissan Pathfinder effortless. Ron Almeida General Manager 508-746-3400 [email protected]

The service department always keeps me updated on what

The service department always keeps me updated on what the work is they are doing on my vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Transparent updates are at the heart of how our service department operates. Anthony and our team appreciate knowing that you felt informed about the work on your Ford Escape. Ron Almeida General Manager 508-746-3400 [email protected]

Easy to book an appointment and good communication from

Easy to book an appointment and good communication from the dealership throughout the appointment and when vehicle is ready for pickup.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your feedback about scheduling service for your F-150 and our clear updates throughout pickup highlights what we aim for. Knowing you found our communication so helpful means a lot to our service team. Ron Almeida General Manager 508-746-3400 [email protected]

Good service reasonably priced costs ,timeous conscious

Good service reasonably priced costs ,timeous conscious in service good hospitality. Friendly and good communication

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing you found our service fairly priced and timely means a lot to our service team. We’re glad our hospitality and clear communication made your visit pleasant. Ron Almeida General Manager 508-746-3400 [email protected]

Excellent customer service and the communication was

Excellent customer service and the communication was excellent the repair was properly diagnosed great job

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad our communication was clear and that the repair on your Ford F-150 was accurately diagnosed. Hearing that you found our service outstanding and our diagnosis precise means a lot to our service department. Ron Almeida General Manager 508-746-3400 [email protected]

service associate had great communication, very prompt

service associate had great communication, very prompt service from the start of theprecess until fi nished

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our service team was happy to offer clear communication and prompt service on your Ford Ranger from start to finish. Thank you for choosing our service department and for your five-star rating. Ron Almeida General Manager 508-746-3400 [email protected]

Anthony went above and beyond.

Anthony went above and beyond. The woman who answered the phone when I first called ( I wish I could remember her name) was OUTSTANDING! She was so polite and explained the process thoroughly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hearing that Anthony went above and beyond and that our representative guided you clearly through the process is truly rewarding. We’re glad your service visit for your Ford Escape PHEV felt smooth and informative from the very first call. Anthony will be thrilled to know his dedication made such a positive impression. Ron Almeida General Manager 508-746-3400 [email protected]