Reviews
This is the second vehicle I have purchased from Colonial
This is the second vehicle I have purchased from Colonial Ford in Plymouth. Joe in sales was a pleasure to work with and we were able to work out a deal on a Dark Horse. The dealership has a nice selection of "special" cars also for those looking at more difficult to acquire vehicles such as GT500's.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ron Almeida General Manager 508-746-3400 [email protected]
I brought my 2015 mustang in for an oil change.
I brought my 2015 mustang in for an oil change. I was greeted by a very friendly gentleman who ended up putting a new battery in my fob. Then I checked in with Chuck. He kept me posted on all work being done. I really felt that my car was in great hands and that I was treated with respect. Hands down one of the best experiences at colonial ford! Thank you Chuck!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ron Almeida General Manager 508-746-3400 [email protected]
I was at Colonial Ford to have the yearly state
I was at Colonial Ford to have the yearly state inspection done on my car.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
My experience with Colonial Ford was better than
My experience with Colonial Ford was better than expected. My service representative Anthony was the best. Very personable and communicative. We live about an hour away and have other Ford dealers closer but will continue with Colonoal Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Ford of Plymouth! Ron Almeida General Manager 508-746-3400 [email protected]
I went to Colonial Ford in the afternoon and went home
I went to Colonial Ford in the afternoon and went home that evening with a new F250 as easy as that! Only because of the great work of Jose Oliveria and Joe Dziedzic to get the deal done and Brenden Smith make it a very smooth job of signing my paper work! I would surely recommend Colonial Ford to friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ron Almeida General Manager 508-746-3400 [email protected]
Easy process.
Easy process. Communication and completed when needed went well. Appreciate the video of the truck during service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Ron Almeida General Manager 508-746-3400 [email protected]
Great friendly service and they treat you like family I
Great friendly service and they treat you like family I would recommend my friends and family there
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ron Almeida General Manager 508-746-3400 [email protected]
Installation of my modular Bed liner was very bad.
Installation of my modular Bed liner was very bad. The installer had to cut the liner to fit my truck. Came out horrible and not very happy with it and don't know who can fix it either. Waited for 2 1/2 hours and no one came to explain what was taking so long. No explanation of the installation and that they needed to cut to fit to my truck bed.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Ron Almeida General Manager 508-746-3400 [email protected]
I was able to work the whole deal and finish without even
I was able to work the whole deal and finish without even stepping foot at the dealer. This was necessary due to logistics. They were very accommodating
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about completing the service on your F-450 without ever stepping foot at our dealership highlights our commitment to flexibility. Knowing that our accommodating approach met your needs means a lot to our service team. Ron Almeida General Manager 508-746-3400 [email protected]
The communication between service and customer is very
The communication between service and customer is very poor. i had to keep calling to find out what's going on. Dan Duffy is not very good at his job.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Ron Almeida General Manager 508-746-3400 [email protected]