Reviews
Very convenient location.
Very convenient location. Wr actually have enjoyed on the past dealing with Nicole Britton and we're caught off guard when we were greeted by Shawn. We're not sure who will be our contact person for the future.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Premier Chrysler Dodge Jeep RAM Cape Cod. We appreciate your business and hope to see you again soon! Mark Mandirola - Service Manager mmandirola@drivepremier.com
I was told they could not change tires out because my rig
I was told they could not change tires out because my rig was too heavy for lift. Even though they did it before. They did not address a problem that they knew was coming about the backup camera not working. And more.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mark Mandirola - Service Manager mmandirola@drivepremier.com
I was treated with respect and great service, it was a
I was treated with respect and great service, it was a fantastic and seamless experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Premier Chrysler Dodge Jeep RAM Cape Cod. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com
Nicolle, you was very helpful but I don’t think the
Nicolle, you was very helpful but I don’t think the mechanics were sorry. Thank you so much for your service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Mark Mandirola - Service Manager mmandirola@drivepremier.com
My experience with Premier Cape Cod Jeep has never been
My experience with Premier Cape Cod Jeep has never been anything less than stellar! I receive VIP service each and every time I visit. Kudos to an extraordinarily well orchestrated team! Special callouts to my exemplary service advisor, Nicole, and her top-notch associate, Danielle. Both are clearly driven to make sure my every need is met! Their charm? Frosting on the Service Cake!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Premier Chrysler Dodge Jeep RAM Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Mark Mandirola - Service Manager mmandirola@drivepremier.com
Excellent service from the moment I walked in the door
Excellent service from the moment I walked in the door The service was done properly and quickly. The waiting are was comfortable and very clean
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com
Your service reps were very professional and easy to work
Your service reps were very professional and easy to work with. I look forward to working with them in the future.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod! Mark Mandirola - Service Manager mmandirola@drivepremier.com
The dealership is fine and the people are great and
The dealership is fine and the people are great and wonderful to work with. However, the price of $280 for a #194 light bulb, $7.50, a less than 2’ wiring harness, $33.95, a light side marker plastic lens, $69.16, and $150 for an hour of labor was akin to highway robbery. I got home and dissembled and reassembled the harness, lens, and light bulb in 10 minutes. I just bought 30 #194 LED bulbs for $9.99 for my other vehicles. You all are killing me with prices like that. And if that’s not enough, $10.12 for a repair order I didn’t ask for. Well it is what it is. Thank you for the lessons learned.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear that you weren't fully satisfied with your experience and would love to see if there is something we can come up with to turn it around for you. If you wouldn't mind discussing your concerns in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mark Mandirola - Service Manager mmandirola@drivepremier.com
They keep you informed all the way through your
They keep you informed all the way through your appointment also has a comfortable waiting area so I don’t mind waiting
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Premier Chrysler Dodge Jeep RAM Cape Cod. We appreciate your business and hope to see you again soon! Mark Mandirola - Service Manager mmandirola@drivepremier.com
The repair was good , but with a little quality control
The repair was good , but with a little quality control from the previous week’s service a return trip would have been unnecessary.
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. Please don't hesitate to reach out to us directly if you would like to discuss your concerns or if we can be of any further assistance. We appreciate your business and hope you will give us another opportunity to serve you! Mark Mandirola - Service Manager mmandirola@drivepremier.com