Reviews
Never get your car repaired here.
Never get your car repaired here. I paid $2100 to get the brakes on my 2018 Jeep Wrangler repaired on July 12 only to have it break down again with the same exact issue over this Labor Day. The second dealer told me that since Premier did not bother to replace the brake pump the brakes all had to be replaced for a second time. When I contacted Premier they told me they could do nothing unless I brought it back to them (which I could not do since the brakes were shot). I had to pay an additional $1500 to get it back in working order. I have filed a complaint with the Massachusetts Attorney General and would sue them if I had the time. Stay away!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dealership is great.
Dealership is great. I have purchased multiple vehicles at this dealership and all employees are outstanding.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was very nice, spent time showing me the
Everyone was very nice, spent time showing me the features of the car, worked efficiently to make my purchase happen in my timeframe.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying a car is stressful enough, but trying to find the
Buying a car is stressful enough, but trying to find the right one to learn in without having a license can make it even harder. From the start, Daniel was kind, knowledgeable, and never judgmental. He made the process completely stress-free, taking the time to answer all my questions without ever making me feel silly for asking. Andrew was amazing at walking me through the “tough stuff,” helping me find a payment I was comfortable with and the coverage I needed to protect my new Jeep for the long haul. Nick went above and beyond showing me all the features my Jeep has and letting me know I could reach out anytime if I needed help. I’m so thankful to have a “new to me” Jeep to learn in, and I’ll definitely be sending all my friends to Daniel when they’re ready for their next car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional, and helpful.
Very professional, and helpful. It was a friendly environment, where I felt welcomed and like I wasn’t a burden!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just leased a 2025 Jeep Wrangler sport S and love it!
I just leased a 2025 Jeep Wrangler sport S and love it! The dealership went above and beyond with their service throughout the entire process. Andrew was incredible for the financial department, Jack was amazing as my customer sales support specialist and Alex did an extremely great job showing me all the ins and outs of the vehicle before sending me on my way. I could not have been happier with such a seamless process. I began the process online and then received a call very shortly after. Jack even offered me some ducks to get me started. It was such a positive and welcoming experience and everyone is so nice and they make you feel very well taken care of. I will definitely be going to this dealership for any future Jeep purchases or leases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful and great to work with would purchase my
Very helpful and great to work with would purchase my next vehicle with them thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Some of the best service I’ve had at a dealership!
Some of the best service I’ve had at a dealership! I actually had a good time buying my car! Thank you so much for all the help I’d recommend highly and will be coming back!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I didn’t feel pressured at all to make a deal and I was
I didn’t feel pressured at all to make a deal and I was in and out in about two hours with a new truck
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service.
Excellent customer service. I appreciated the modern, no pressure sales process and that inventory was kept up to date on the website.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
