Herb Chambers Honda of Seekonk

Khurshid was so helpful with the entire process. He made sure we got into a wonderful vehicle!

Been coming to Herb Chambers for about 27 years. Bought several new cars here.Never have been more disappointed than this visit. Come on; almost 80.00 for an oil change now. They used to match competitors coupons; no more. Was thinking of buying a new car; almost nothing to look at. More like a used car dealership.Prices for a new vehicle are marked up 5000.00 over MSRP. Guess the Mr needs a new yacht or jet. With that said, I will have to explore other options, dealers or even change my automobile make.

Great service here in Seekonk. Scott is the best!! He was helpful and clear as to what my card needed. They updated a recall that I didn’t even know about.

Scott McMahon was very professional.He let me know of upcoming concerns and made sure everything i came in to get done was complete.Scott also reviewed everything that was done.Scott was great to work with and makes coming in for service stress free and enjoyable.

Great dealership and everyone is so knowledgeable! They really help you find the best car for you. They are honest and don’t try to sell you on something that doesn’t make sense for you. My family has been buying their cars here for over 20 years and we keep coming back!

Ii had a terrible experience at the dealer. It seems that have a seat and wait was a response that I got way too frequently. . I purchased a Mercedes from Herb Chambers of Seekonk and only drove the car a few days. When I brought it back to the dealer for an inspection and vin check it was returned to me with a damaged sunroof. Since it was only a few days after the purchase I was told that the dealer would have it fixed at no cost to me. It has been almost a month now and I still don’t have my car back. This is a month with out the car. I should not have to pay for a car that I did not have, insurance for the month, car payment for the month loss of a month of my extended warranty. Also I was told that I had a 90 day warranty thru the dealer then the extended warranty would start. It seems that the sunroof was actually paid for by the extended warranty and not by Herb Chambers. The service I received was poor and somewhat shameful. I had to make several phone calls to Mercedes of Boston where the car was sent for repair. The work was delayed because they were waiting for approval prior to starting the repair. Herb Chambers SHOULD have approved the repair work on the very first day that my car was sent to Boston Mercedes and it should not have just been sitting there for weeks. I felt like Herb Chambers forgot about me. It was very frustrating to say the least. I feel that Herb Chambers was only concerned with the sale and the customer service afterwards was awful.

No pressure sales staff were outstanding. They were well trained informative and didn’t try to sell me anything I didn’t need. The facility is clean and well kept . Thanks for a great exoerience

From the time I pull into the service bay, until checkout, I feel confident that my car and I will be taken care of.

I am noticing that they are making an effort to offer better service every time I go. I have been visiting this place for almost 4 years.

Very accommodating for an emergency appointment. Scott took care of all the paperwork and was very helpful.