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Bristol Toyota

(1,135 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2017 consumer dealer award
New (866) 282-6411 (866) 282-6411
Used (866) 523-6943 (866) 523-6943
Service (855) 367-5610 (855) 367-5610

Reviews

(1,135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bristol Toyota from DealerRater.

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Had a good experience at dealership sales manager and

Had a good experience at dealership sales manager and sales person We very helpful to get the deal done that I wanted

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Just had a great experience buying a car at Bristol

Just had a great experience buying a car at Bristol Toyota. Salesperson Andy Espinal was courteous, professional and knowledgeable. I am an older lady and have bought many cars over the years. This was probably my most positive experience. Finance manager Jimmy Lane and the general manager were also courteous and helpful. I would unequivocally recommend Bristol Toyota to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The assistance provided to me in the sales and financial

The assistance provided to me in the sales and financial departments exceeded my expectations and left me beyond satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service.

Excellent customer service. The car I wanted was not available in stock but it was there in 2 weeks as I was informed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They suck

Horrible customer service… Called about a vehicle… Was told it was available… Went down to take it for a test drive… While we were driving the vehicle another couple was putting a down payment on that vehicle. Why not wait until the other customers finish checking out the vehicle before you have other people go down. And we had an appointment. Horrible horrible will never go back

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Quick and efficient service from Andy our sales person...

Quick and efficient service from Andy our sales person and also from The finance manager,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great place to buy a car. Easy fair and great people...

Great place to buy a car. Easy fair and great people working there. Would definitely buy all my cars from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kerry was our salesperson consultant. Kerry was both...

Kerry was our salesperson consultant. Kerry was both knowledgeable as well as helpful.,He was also diligent. Unlike other dealers, Bristol does not charge over the MSRP.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have bought a new car every 3 years and have visited...

I have bought a new car every 3 years and have visited lots of dealerships this year. Due to the shortage we couldn't find a car that we wanted in stock. Any vehicles in stock were marked well above the MSRP. We were thrilled to stop in to Bristol Toyota. They had what we were looking for in stock and had others coming in January. There was no mark up and we were given the trade in amount we requested without haggling. This was the best experience, by far, that we have ever had at a dealership. Juan Espinal, our sales associate, was very knowledgeable, far above other dealerships. I highly recommend them and they will continue to get our business and recommendations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Sales Staff no pressure salesKnowledgeable...

Excellent Sales Staff no pressure sales Knowledgeable Sales Rep Kerry General Manager great to work with Make buying a vehicle stress free !! Service Department Stephanie Outstanding customer service This is my third vehicle I bought here Always an easy process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.