Langway Toyota of Newport

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
95 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 21, 2020

    I could not drive a sedan anymore with 2 kids, I needed the room in an SUV. I decided on a Highlander and found one on Langway's website that I wanted... to look at. I made an appointment for a test drive and was greeted by Adam when I arrived. We went for a drive and I decided I wanted the car. I did the paperwork, and the car was mine! Very simple process. Adam was super nice, fun, funny, grateful for my business and made the whole process very easy. I highly recommend this dealership and will be back in the future!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 6, 2020

    I was able to get a service appointment at a time and date that worked for me. I was in and out with the great service that I have come to expect from... Langway and that was needed by my Rav4.

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    Does recommend this dealer
    Came in for service or repair
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  • January 4, 2017

    A very responsible dealership. Car was reasonably priced to begin with, and they were also open to a some degree of negotiation. Car was expertly prepared.... Very forthright in their dealings with us, about the car, financing options, etc. I drove from MA to RI to see a particular car at this dealership, and I was not disappointed in how we were treated. I would recommend Langway unequivocally.

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    Shopped for a used car
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    Dealer Response

    We hope you're thoroughly enjoying your new Lexus LS Tom. Thank you for sharing your experience and all the kind words!

  • 5.0 out of 5
    September 29, 2020

    It was a pleasure and great experience to purchase another Toyota product at a great price and deal. Look forward to their continued excellent customer... service.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 25, 2020

    Langway was a great place to buy a car- my 4th one from there! Lance was great to work with, very knowledgeable and helpful- thank you lance and langway!!!!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 8, 2020

    Very satisfactory buying experience for a 2019 Sienna. Lance did a great job in putting together the sale, and Alan was very professional with the final... arrangements. The car was delivered sooner than expected. We would recommend this dealer to others.

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    Shopped for a used car
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  • 5.0 out of 5
    July 10, 2020

    Lance was a great salesman. Made buying my CPO Toyota hassle and pain free, much easier than I anticipated. Would recommend him to friends for sure!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 1, 2020

    Best experience yet purchasing a new vehicle. Easy no hassle, the way all Dealers should treat customers. Salesman Jay W. is highly recommended ! Thanks... for everything.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 23, 2020

    I had my daughter’s Nissan Maxima fixed at the dealership after her vehicle was involved in an accident. The auto body shop did an excellent job. Also... Denise was very pleasant and helpful with our rental and paperwork!!! Thank you!!

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    Came in for service or repair
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  • 1.0 out of 5
    May 20, 2020

    I am a multiple generation "Islander" and thought I would have confidence in our local dealerships. I am also a first time buyer and have been on the... hunt for the perfect car for awhile. When I entered Langway I was greeted professionally, at first. After my test drive I sat down with a salesman and he started to go over the options for me. I asked a certain price and he delivered. I had many questions and uncertainties. I asked for the Carfax and got the Autotrade report which was fine but it did not go into detail about the car, when it showed an accident the salesman scoffed at it and acted like it was not a big deal. When we started to fill out paper work I was asked to pay $100 to run my credit. I nor anyone else I know has ever heard of that. When I refused he said he couldn't run my report unless I PAID for it. I went outside to make a phone call and when I came back they ran the report without my payment. I told them that I needed the night to think about it and I'm glad I did. I ran and paid a Carfax on my own and found out the "accident that wasn't a big deal" in fact was a BIG deal and totaled the car. I had to go the extra mile and pay for that information. Dogged a bullet here, I wish the salesman wasn't so uninterested in helping me. As soon as his other clients were finalizing a deal he walked away from the table and left us waiting for the finance manager to be ready for us. Not professional. And lucky for me I found the car of my dreams the next day. Would NOT recommend.

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    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
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