Balise Honda of West Warwick

Dan was awesome! The entire staff was friendly and helpful , no pressure they just informed me of my options and the rest was easy . I will be back when... this lease is up

The process of getting a new lease was so easy! I really liked working with Ben as he made the process so easy! He was able to work within my budget,... get the car I was looking for, and been able to work with the remaining of my lease (had a month and half left on my lease). I def recommend working with Ben as he really cares about the customer!

Great dealership. I come in for service frequently. Katrina is awesome. Met the salesman Yohance and answered some questions about the CRV. Still thinking... about it. Have to talk to wife

Was recently in the market for a hybrid vehicle. Typically you know more than the salesman but max at Honda knew his stuff about the insight and clarity... even though they do not offer it on this side of the country. Would have loved to try a CRV hybrid but they are in demand. Love my new car though, thanks you guys at balise for the help.

I had a great experience with max he is even making sure my car gets a remote starter put in so I will be happy come summer and winter

my experience with Balise Honda was exceptional they make you feel like you're at home there I recommend them to any one my daughter bought a car there... and I did too thank you for baliseHonda for your support

I really didn’t know which way to go , Dan Comfort was patient and easy to work with, he helped me find the perfect used Honda Civic ! I really like the... car and loved the experience at Balise Honda

Justin is an excellent guy to do business with. Thorough and efficient and a nice man. This is the 2nd time I've bought a car from him and Balise Honda... and I leased a 2015 Accord before that. Highly recommend !

Went to see an Hr-v at another local dealer ( won’t mention where because I’m a lady ) ended up at Balise and was thrilled great experience. Go so Dan... ( this Honda man ) Comfort

I bought a preowned 2015 Chrysler 200 in December 2019. When I was putting in my son’s car seat at the dealership I noticed water on the floor of the back... seat. The salesman (Eric) told me that it must have been from them cleaning the car. He brought the car back and they cleaned the water. Then in late March of 2020 I noticed that there was water again on the floor in the exact same place after it rained. I called and they said they would take a look at it. When I got to the dealership they said it would be a $140 diagnostic test BEFORE they could do anything, which she also explained that I would be paying for the repair as well. I said “Why would I give you my business if you guys ripped me off?” Which seems to be a confusing concept to the employees who work here. The woman in service (Ashley) told me that sales wasn’t open and they couldn’t talk to them. After I left I called and spoke to someone (Marcus) in sales (guess they were open) who said he would speak to the general manager. I guess he just spoke to Ashley and called me back with the same information she had already told me. I also emailed the general manager and didn’t get a response. They also don’t seem to understand why I’m upset. I already bought a CAR from them I’m not giving them another few hundred dollars to fix the problem they sold to me. No matter how logical and to the point I am they literally just keep telling me that it’s $140 plus however much it is to repair the leak. Terrible customer service. I will never come back. They sold me a car with a problem and they won’t fix. Everyone who I came in contact with is a moron and can’t seem to see things from the customer’s point of view. I brought it to Paul Bailey’s in North Kingstown and had a much better experience.