Reviews
2016 CRV
Had a great time buying a car from balise and will recommend this dealership to friends and family especially recommend them to Mouayad alkaboni as he was the one who showed great help into explaining the car and gave me a great experience for buying a car,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great feedback! We are thrilled to hear that our sales department provided a smooth and pleasant experience for you! Drive safely and come visit us again soon!
A great experience
Mike Poulin was great to work with. He made us feel welcome, was very knowledgeable about all facets of the car and happy to take the time to demo how everything worked. Mike was very straight forward, low pressure and kept the experience fun and friendly. We would be more than happy to work with him again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience ever
I stopped in looking for a used Honda Odyssey and spoke with Kevyn. From the moment we started, right through to the very end, through 98* heat, he went out of his way to help us decide on just the right vehicle. The entire time with a pleasant attitude and a non pressure approach. It was the first time I have truly trusted a car salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful
My recent purchase of a 2011 dodge nitro was worth it. Very happy my salesman Mouayad Alkabouni got me out of my sticky situation and I feel I'm in a better place with my new car. Heather Arnold
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing!
Christian was super helpful and great! I felt so supported and was able to find the perfect vehicle. The service was beyond excellent. I left very happy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Go to Grieco
Horrible customer service!! The absolute worst experience ever. I purchased my very first brand new car from Balise and as soon as I had my first service issue, due to a defect in the car mind you, I had deplorable customer service at the front desk, the associate (I'll be kind and leave out the name) treated me with complete disrespect. I would never buy a car from this dealership, and will spreading the word about my experience. Typical car salesman, Who don't treat you the same once they have your $$$ DO NOT SHOP BALISE - Very much Ex-Customer
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
"Great Sales Experience" - Mike E
I really enjoyed my experience buying a Honda Pilot at Balise Honda in West Warwick. Mouayad Alkabouni was great to work with. He was very knowledgeable regarding all of the features of the vehicle and patiently explained them with enthusiasm. I didn't get any feeling of pressure to buy during the experience and Mouyad processed all of the paperwork very quickly. I hate to wait around at car dealerships when buying a car, and Balise proved to be efficient exceeding my expectations. I even learned how to use a few features on my iPhone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Customer Service at Balise!
I initially contacted Balise for an online quote and Catherine Ledgere-Prior provided me with all the information I needed. She made sure to follow up with me via email and I met her on my first visit to the dealership. She introduced me to Michael Poulin as my sales associate. From the moment I met Michael, I felt very comfortable with the entire process. We went for a test drive and he answered all of my questions in regards to the different trim options available. Michael worked diligently with me as well as his sales team members and was able to accommodate my requests. I am extremely happy to be a first time new car owner in a 2017 Honda CR-V. Thank you to Michael Poulin and the entire Balise team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Sales Experience
We purchased a 2016 Honda CR-V and had a great experience. We arrived at the dealership relatively close to closing, but our sales consultant, Michael Poulin, took the time to make us feel comfortable and not feel rushed. We were very happy with Michael and the entire staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No pressure, extremely friendly. Thanks Balise!
My experience was great. From the first phone call through delivery, everyone was super friendly and personable, which is a huge plus in my opinion. They really make you feel important instead of just another dollar sign. The team at Balise really are there to help you find the vehicle that fits your needs all the way around. Catherine was my first point of contact and was very expedient and friendly. Kevin was my salesman and he was awesome. He was very patient and extremely knowledgeable. Mike was also great. Then I worked on the finance side of things with Ian. He was also very patient, thorough, and super knowledgeable. I would definitely recommend someone to go there if you are looking for someone to work with you and treat you the way you should be treated. Thanks again Balise!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car