Paul Masse Chevrolet

I have purchased several vehicles from Paul Masse in the past so I already knew what service level to expect. I was not surprised when they exceeded my expectations this time. Our sales person, Josh, had done his homework prior to my arrival. There were a few trucks waiting for me when I arrived. Josh did a great job of explaining the differences between the two and I quickly decided on the one I wanted. I received a great offer on my old truck and we sealed the deal that day! I came to pick up my new Silverado a few days later and all of electronics were preset just the way I wanted. I really appreciate his knowledge of the vehicle. I left feeling 100% satisfied. I know where I will be going when I'm ready to trade in again! David Hoague

By far the best car buying experience I have ever had. Dave Wellington jr was a great saleman. This was my first Chevy purchase. Look forward to the next one.

I had a great experience at Paul Masse Chevy! The staff was friendly, professional, and made the whole process smooth and stress-free. They helped me find exactly what I was looking for and made sure I felt confident with my purchase. Highly recommend .

Excellent service top to bottom ... Thanks Dave , Eric and the whole Masse team ... they are on top of everything ... not a better place to buy a car ! Tom G.

Once again your service department has gone the Xtra step!! Came in for oil change and they did a great job! They got me in quickly and found a couple things wrong with the front end. The part's department had the parts in stock and was fixed all while I waited! Thanks to all and 5 stars to Jonathan today with communication! Please keep up the good work.

Best sales experience I?ve ever had with a dealership. No long drawn out process. Josh J. was great throughout the whole sales experience. Left with a smile.

Josh was extremely helpful and knowledgeable. He helped me through the buying process very professionally.

Got a recent oil change in the service center for my Chevrolet Silverado. I picked up the truck and drove it home to my house approx 9 miles away, went inside and came back out the next day to all of the oil all over my driveway. The oil pan nut was never secured all the way and the oil was spilled creating a massive stain on my driveway that now cannot be removed. I called Paul Masse Chevrolet to see if the could help remedy this situation because it was obviously related to the oil change that was done and a technician was at fault therefore Paul Masse is at fault. They took responsibility for their actions and came out to try and put quick dry sand on the oil to remove the stain but it did not work because the oil had been sitting for to long before they came out. I went back to see Bob Masse to talk to him to see if there was anything further that he was going to do. He told me they did all they can do and it was tough luck that i would have to deal with it. Now i have a complete eye sore oil stain on driveway that cannot be removed and if i want to do anything about it i have to pay out of my own pocket for something that was their fault. Bob Masse had horrible customer service telling to too bad and to deal with it. i have never been treated like this at a dealer ship that i bought multiople vehicles from in the past and i cannot believe it. I will never step foot back into Paul Masse Chevrolet nor will i recommend anyone i come into contact with to go there as well. 0 out of 5 stars.

Great experience with Aaron and this dealership. Transparent pricing is tremendous along with vehicle selection. Highly recommend.

If you have read my past reviews, they can be very wordy. Not this time. All I can say is WOW. I'm speechless about what a great experience this was from start to finish. Everyone I worked with was professional and cared about my needs. Truly the best ever.