Reviews
Completely satisfied!
Everyone was very polite and friendly and happy to help. Paul did a wonderful job making us feel comfortable and he didn't seem like he was simply trying to sell us a car...he wanted to help us and focused on our needs/concerns and made us feel confident and happy with our purchase! The customer service alone would make us stick to buying from Paul Masse in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good morning, We are so happy to hear that you had a comfortable and easy buying experience with Paul. This is what our entire staff strives for every day. We hope you are enjoying your new vehicle and we look forward to seeing you again soon. Thank you for your business! -Michelle Masse, Customer Experience Manager Paul Masse Chevrolet East Providence, RI
2010 Camaro 2LT
I recently purchased a used 2010 Camaro at Paul Masse Chevy and was pleased all around with my experience. I was greeted right when I walked in by a friendly Paul Dragich who was extremely knowledgable about the car I was interested in. I have been to other dealers where they just let you test drive the car and ask you if you want to buy it. At Paul Masse the car was explained to me inside and out before the test drive. I never felt pressured and was able to get myself a great deal on the car. I would definitely recommend this dealer to others especially with the $100 incentive for every successful referral (you can have up to 10 referrals). If your looking Chevy I would give them a shot.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good morning, Thank you for your kind words. We are happy to see that you had a wonderful experience with us and that Paul Dragich was able to accommodate all of your needs throughout the sales process. We hope that you are enjoying your Camaro and we look forward to seeing you again soon! -Michelle Masse, Customer Experience Manager Paul Masse Chevrolet East Providence, RI
chevy cruze
I knew which car I wanted to buy when I went to this dealership and Gino was very accomodating. He was very informative in showing me every aspect of the car (navigation etc). He is very knowledgeable in this field.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
internet purchase of 2014 corvette
Sales person was very up front and a pleasure to work with. I am on the west coast and he's on the east coast, so i wasn't quite sure how the deal would turn out. David Wellington jr. did EVERYthing he said he would and then some! Great place and people to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul Masse Chevy EP is the best!
Paul Dragich makes you feel like family every time you walk in. Everyone at my house has bought cars from only him in the past and will continue to do so for years to come. We all appreciate the fast and quality service since its hassle free and there's zero pressure. I love my 2014 Chevy Cruze!! thanks again paul!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A very good buying experience.
I visited Paul Masse Chevrolet twice looking for a new corvette. This was my first time dealing with Paul Masse. Paul Dragich helped me during both visits. Paul was great to deal with. He helped me understand the various new aspects of the 2014 Vette (I had a 2007). He was very knowledgable regarding the details of the car. But more importantly he was great to deal with. No pressure. He helped me make my decision without pressure. In the final negotiation of the price and trade-in value he was very professional, ethical and friendly. Too often we buy a car and walk out feeling lousy. Not this time. All the final paperwork was done correctly and on time. It was a smooth car buying process and I left a very happy customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent car leasing experience (sounds like an oxymoron!)
Paul Dragich is excellent (and patient). I needed a comfortable and roomy smaller SUV. I'm usually an impulse buyer and have paid the price for it. I wanted to do research both online and at dealerships. Test drove all the SUV's that I thought might meet my needs. The biggest difference was the salesmen. I explained to each one I was not buying that day, I was really car shopping. Behavior ranged from heavy sales tactics to annoyance that I was wasting their time. I told one dealer (Kia) STOP slamming the other SUV's, tell me why I should buy yours! Made a couple of trips into Paul Masse dealership with quick questions. One time Paul Dragich was not in and another salesmen took the time to answer my leasing options questions. End of the story is we got the Equinox we wanted. with just the options we wanted, for the right price. HIGHLY recommend PAUL DRAGICH and PAUL MASSE!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave Wellington Jr made my new Stingray purchase a dream!
I tend to be a very conservative individual. I was searching online for a new stingray and came across Paul Masse Chevrolet in East Providence, Rhode Island. I saw that they were discounting the vehicles by $2,000 and figured is was some sort of a scam,but I figured that I would check it out. I responded to the website ad and first thing the next morning I got a call from Dave Wellington Jr. He confirmed the deal and seemed straight up and honest with me on the phone. Within minutes, I found myself giving him my credit card number for a deposit on the vehicle. (This was a pretty radical move for me and initially I was a bit nervous). However, Dave's personality, patiences and honesty made it feel "OK". In fact as the deal evolved the experience just got better and better thanks to Dave. I never felt at all pressured like I have with every other vehicle that I ever purchased. The paper work was handled online and on the phone. The financing was simple and very very advantageous. I live 300 miles from East Providence and should note that the local Chevy Dealers were marking up the price of the car by as much as $4,000. I ended up renting a car and driving to a Holiday Inn Express to stay overnight and Dave picked me up first thing the next morning to deliver my car. We arrived at the dealership and my car was prepped and covered in the Corvette Showroom. It was dramatically uncovered while I stood in front of the vehicle. It was spectacular. Dave spent at least an hour and a half going over the vehicle and its operation. He never rushed me and in fact he had splash guards installed for me that morning which I had bought online. I called him, texted him and emailed before, during and even after the sale with questions and he promptly responded to my requests. I have been buying cars for 45 years and never had such and seamless, hassle free and frankly outstanding car buying experience. So it ended up that the deal was Not A Scam. It was an awesome deal in every way including the price!! It was the best car buying experience of my life and I can only say the the honesty and integrity of Dave Wellington Jr made it possible. Again, I live 300 miles from East Providence but my next GM vehicle and every GM vehicle I purchase from now on will be thru Dave Wellington Jr at Paul Masse Chevrolet. And by the way, I love this car!! Thanks again Dave!! Vince F.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Smooth Sailing
Initially my search was for three different EV plugin electric cars and numerous dealerships throughout RI & MASS What I found prior to stopping @ Paul Masse is that dealers didn't really know their products ( electric cars are not the norm ) From the minute that Paul Dragich stepped out of his cubicle to great me, the entire process changed. I've owned two EV cars in the past but this one was much different ( VOLT ) Paul was extremely well informed & a waterfall of all the information that I was looking for ( & I did my homework ) The entire contractual process was seamless and the quickest to date JP Habib took all the closing financials without any pressure and with a refreshing sense of humor Thanks to all for being at the top of your game and polishing & refining those customer service skill-sets that everyone is looking for !! Well worth the trip.!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Once again, Great SERVICE with an patient Salesmen
My words can't explain, how thankful we are with Mr. Dragich. He has helped me with my mother-in-law purchasing a new car with a trade in. I have purchased 2 vehicles from Mr. Dragich in the past for myself. My next future vehicle will be with Paul again. Mr. Dragich is a Patient, understanding salesmen. NOT, like alot of salesmen you may come across who are aggressive, hounding, nagging, and not out for your best interested. That is why I like working with Paul and I'll return to this dealership. Paul has dedicated his time to me 3x's. There will be more to come in the future. Thanks for everything Mr. Dragich & Paul Masse dealership. The Mason Family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car