Scott Volkswagen

We bought a used car from Scott VW A few days ago. Mohammed was our sales rep. Our whole experience was nothing but pleasant. We would highly recommend dealing with this dealership. They treat you like they would want to be treated. Tom and Ingrid

Steer clear they will advertise a car as Certified to get you in the door put it on the carfax then back out saying it was a harmless error that costed me well over 5k and also advertised the car to have remote start on cargurus that also a harmless error so I have to stay with a car that I thought would have that feature also salesman Mohamed told me confidently on the test drive the car had land keep asisst. I try to return the car next day and a very rude and condescending James Mardenli said I should of checked all of that before I signed and theres no reason to return the car they gave me 1 key then magicly found another key the next day. Overall unorganized and did bait and switch tactics even if they informed me it wasnt certified because the car wasnt worth 23k non certified. Brad thinks jusr because they been in business for 78 years they didnt do anything wrong the ( harmless errors ) made this the worst car buying experience I have envountered and I have bought over 40 cars in less than 20 years. O they did offer me $200 for my trouble.

I just purchased my 4th car from Scott, and they have a customer for life! Scott is a old school family type dealership that puts customer service and loyalty above everything. Selena the Sales Manager is just amazing. She made this last buying experience painless and efficient. She is super friendly! And a big thank you to Sarkis the Finance Manager for making the paperwork process as easy as possible. This dealership is a pleasure to work with. Thank you Scott! VW

Terrible buying experience with this dealership. After they misunderstood the deal I had from a competing dealer, they accused me of having a fake deal that would not be delivered by the other dealer. They wasted my time, were unprofessional and condescending. I took delivery on 2 cars later that week with a deal Scott was unwilling to match.

I had a mysterious issue with a loud noise every time I drove my car and it had it serviced by someone named (Shawn? Sean?) and he figured it out and was very honest and didn’t overcharge me- which is rare to find in the city. Fixed it with an affordable price and an extremely friendly attitude

I was ther on Friday 3-29-24 to look at a 2024 Volkswagon Atlas Cross Sport. I wanted the white one, and was told it was in transit. So they had a metallic silver. My salesperson was Dennis Holley. Both Dennis and the Business Manager James were excellent, they were honest and respectful and very professional. We were not able to do the deal on the purchase on 3-29. I did get frustrated the next morning and decided to wait until I saw the white Atlas which is due to be arriving in 3 weeks. They did call me on 3-30 morning to grant me what I had offered for the Silver Metallic. I changed my mind mostly because of the color. I'm hoping to see the white Atlas when it arrives and hopefully we can make the same deal. Again I just wanted to thank James and Dennis for their customer service and professionalism. I highly reccomend Scott's Volkswagon.

We got received such incredible service here and were met with kindness, transparency and speed...not to mention a much lower cost than originally quoted. I am not one to write reviews, but I was really blown away by our experience here recently!

drove 1.5 hours to test drive a car I only for them to tell me it sold via online sale while I was on the test drive with cash in hand. Nothing was done to make things right. Was just told sorry no longer available. Horrible business practice from a horrible business with xxxx poor priorities.

Went in to look at a used 2014 Chevy Cruze for my daughter. Emile was knowledgeable and friendly. The process was a breeze as Emile took care of all the details.

I just bought a brand new car that was given to me with a broken tech system that they said will take months to fix. I am now down 36k dollars and without a car. Terrible place, terrible service. AVOID this place.