Scott Volkswagen

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
41 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 4, 2019

    I love my 2019 tiguan (silver ex,black in)se a lot ,and jorge ochoa is so nice ,check out 3other location,this is the best one overall.

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  • 5.0 out of 5
    January 7, 2019

    My husband and I dealt with Nancy Mancini for a new car for me. She was great to work with and got me into the 2016 Tiguan that I wanted. This car purchase... was a great experience. Thanks Nancy

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  • May 27, 2015

    Adam Brown is back in town, at Scott's Volkswagen in East Providence. Couldn't ask for a nicer guy to do business with. I love my brand new 2015 yellow... bug, and the lease deal I got was incredible!! Come by and ask for Adam, he'll put a smile on your face and the keys to a new car in your hand:-)

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    Dealer Response

    From all of us here at Scott VW, we thank you so much for your business!Feel free to contact us at any time with any needs you may have.

  • 5.0 out of 5
    August 28, 2018

    I wanted to take the time to write a review about my experience at Scott VW. The staff there is very friendly. I felt like I was walking into a buddies... place. Loved the classic bus and beetle on the floor. Great atmosphere in the show room. Folks talked cars and classic rock. I was drawn to them because they are family owned and have a solid history. Their Prices are very fair, more competitive than some of the smaller used car dealers and they have a good selection. Tom was great answering my questions as we toured through the cars. I ended up finding exactly what I was looking for. I never felt pressured on the sale or in the finance room (thanks for the oil changes to sweeten the deal). They went above and beyond to accommodate my special needs in the buying process and also took care of the inspection and registration. I feel good knowing that the car has been fully inspected by their certified mechanics and I look forward to doing future business with them. Thanks Tom, James and Crystal for making the experience a good one; I appreciate your genuine passion for what you do.

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    Shopped for a used car
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  • 5.0 out of 5
    January 12, 2017

    We have bought several cars here after checking out other places who were less than scrupulous. I bring my car here for servicing where they take care... of the issue at prices that don't break the bank. Above all , the people that work there go out of their way to be friendly and helpful. I really appreciate it!

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  • 5.0 out of 5
    December 16, 2016

    The salesperson, Jessica, was friendly, helpful, and very knowledgable about the Jetta models that interested us. She came up with a very fair offer. After... the purchase price and terms were agreed upon, she went over specifics showing my wife and I how to program and use the smart phone, radio, the computer trip recorder and the other electronics. She also explained and demonstrated the use of the rear camera during the test drive. She was very professional. All in all, the buying (leasing ) process was easy and pleasant.

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  • 5.0 out of 5
    October 28, 2016

    I want to thank Kim in the service department at Scott Volkswagen. I heard a strange noise coming from my 2015 Passat. She made a suggestion to me, which... ultimately I was able to quickly and easily fix the issue myself. Because Kim was so HONEST over the phone, it saved having me to rent a car and pay for labor for a non-warranty problem. Most service departments elsewhere more than likely would have just told me to drop my car off and happily bill me. Thanks Kim for being an honest service department professional and this is one of the reasons why my family will continue shop at Scott Volkswagen!!! One Very Happy Customer, Ken

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  • 5.0 out of 5
    August 24, 2016

    Just a call to Kim our service rep at Scott, and my Jetta was in for diagnosis and repair ASAP same day. Always a great experience at Scott.

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  • 5.0 out of 5
    August 23, 2016

    Just one call to KIM our service tech at Scott VW, and wala, my VW Jetta was in for service and diagnosed ASAP!! Thank you KIM!

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  • 5.0 out of 5
    February 18, 2016

    We drove up to Scott VW to purchase a new vehicle, we needed a newer & reliable vehicle. My husbands current vehicle broke down & we didn't want to keep... throwing $$ into an older vehicle anymore. James Roy was very welcoming and invited us into the showroom, he got us out of the extremely cold weather. We had certain styles and colors in mind. James must have brought at least 4 or 5 cars up front for us to look at and choose from. We made it clear that we needed a vehicle that same day and they delivered. We ended up with a beautiful 2016 Jetta Sport! The entire staff was very helpful in getting all of our paperwork ready. The best car buying experience ever! Thank you everyone at Scott Volkswagen! Special thanks to salesperson, James Roy. We will be back to see you when it's time for a replacement for our other vehicle.

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