Reviews
My overall experience with had been nothing but pleasant...
My overall experience with had been nothing but pleasant and very helpful. I am a property manager in the area and I commute to work, so having my vehicle is extremely important. Anytime I've needed work done on my truck Mike Collotti in the service dept. has taken care of me without fault. All work is done correctly the first time, it's done quickly, and with a good price. When my truck is in the shop, I'm not working and he knows that. He and the service guys at Londonderry Ford have never disappointed. I've yet to purchase a vehicle from Londonderry Ford, but when the time comes for a new truck, you can be sure i'll look there first. I've spoken with Jeff Brunini many times about vehicles they have on lot and I use their rental fleet of vans frequently for different jobs, as well as personally, and you can't beat it. The price is great, and they always have one ready for me. Jeff is always ready and willing to help, and always has the information I'm looking for. Hands down a great team and great operation at Londonderry Ford. Would recommend it to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always have a positive experience with the service...
I always have a positive experience with the service department. In particular I have worked with Michael Colotti and he is always very helpful and corteous. Also he is very timely in getting back to me with answers. I have also referred friends of mine to Jeff Brunini in sales and he is very helpful and actually sold a car to one of my referals. He was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent sales assistance, before, during, and after the...
Excellent sales assistance, before, during, and after the sale. Salesman was there to answer questions, and explain features of navigation system, sync and other features. Dave, the sales manager, was helpful as well, getting paperwork in place for a speedy delivery.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
To Whom is may concern, I have been using Londonderry...
To Whom is may concern, I have been using Londonderry Ford since December 2004 when we moved to Manchester, NH. I have to say it is the best auto dealerships, and service area I've used. There service is so good in fact that when it came to buying a new vehicle I didn't hesitate to purchase my new 2008 Ford Fusion from Londonderry Ford. Just one example of their great service that comes to mind happened a few years ago when I was out of town on travel for a work assignment. My wife was home with our new born son when she noticed a problem with our 2008 Escape. My wife called the service area and brought the Escape in for service after work. Since my car was at the airport this left my wife and new born with no transportation. However, Mike and his team setup my wife with a temporary car, instructed her that the repairs would be complete by the end of the next day and even installed the child car seat into the temporary vehicle (and back into the Escape when the repairs were complete). I really appreciate the help Mike and his team gave my wife. Over the past few years this is the level of service we've come to expect from Londonderry Ford, and is the reason why we keep going back. Thanks!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealing with Tom Doyle was like dealing with a friend. ...
Dealing with Tom Doyle was like dealing with a friend. He provided excellent customer service and was very attentive while I was in the showroom. He worked on my behalf to ensure that I was happy with my purchase. I would recommend Ford of Londonderry and Tom Doyle to anyone looking for a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The sales staff was very friendly, but not aggressive....
The sales staff was very friendly, but not aggressive. They facilitated the purchase of our new vehicle without any pressure. We were provided with various incentives and were given a reasonable value for our trade-in. The vehicle was ready for pick up as promised.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lee is more than just a salesman. He is more of friend...
Lee is more than just a salesman. He is more of friend than just someone trying to sell a new or used car. When I was thinking about purchasing a new truck, he gave me advise about the different models. He was extremely knowledgable about Ford products, and shared that knowledge with me. That made is so much easier for me to choose just what I was wanting and needing. This 2010 was my third Sport Trac that I had purchased from Londonderry Ford, with Lee as my salesman. After each purchase he made calls to me asking how I was enjoying the new truck and to be sure I was not having any problems. Lee has become someone that I am proud to know. If you are thinking of making a purchase, I would very highly recommend Ford of Londonderry, and Lee Turner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership. Lee was friendly and easy to work...
Great dealership. Lee was friendly and easy to work with. The trade in appraisal was fast and the financing was a breeze. I walked in to look at the truck at 1:30PM and walked out with it at 5:00PM including the time to go home and get my title. Excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My 17 year old daughter was in need of a car. I am a...
My 17 year old daughter was in need of a car. I am a single mom and went alone to numerous car dealerships in NH. I felt like every dealership I went to was trying to take advantage of me and every car that I looked at (at least 20) was a piece of junk. The last dealership I went to in manchester actually had me in tears because the car they wanted to sell me actually had a 1 foot rip right on the hood. My Mom referred me to Lee. I called lee and explained that I needed a reliable car for my daughter and told him I had approx $6500 to spend. He told me he would keep his eye out for me and call as soon as he had something he thought I would like. Lee kept his word and called in about 2 weeks saying I think I found it! It was a Rodeo Izuzu in mint condition...Lee actually took it to a garage for me and paid out of his own pocked for the mechanic to look it over. Also this car was stickered at over $7000 which Lee knew was over my budget so without hesitation or me asking, he got the price down to what I had to spend! Never was there any pressure or stress when puchasing this vehicle...Lee made sure I loved the car and still calls once in awhile to see how its running...and it is running great!! Lee is the only one I will purchase any car from in the future and when I hear of anyone looking for a vehicle I will say dont go anywhere else but to see Lee at Ford of Londonderry! Leanne Garside
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was driving along the road, and spotted Ford of...
I was driving along the road, and spotted Ford of Londonderry from the main street. It caught my attention from the beginning. When I pulled up, not one hassled me. It was amazing just to take a look around outside. If I had questions, I knew where to ask. I went inside, and asked, Lee Turner a couple questions about the car I was looking at. From there on, it was smooth sailing. From time to time, he will even call me and check up to make sure I am still satisfied with my purchase. Great people and great company.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car