Volkswagen of Orland Park

Very very professionalVery very professional my salesperson and the manager were very very helpful I would return

The experience with Volkswagen staff has been incredibly disappointing. Once the sale is made, their attitude shifts completely. They become arrogant, rude, and dismissive—acting as if answering a simple question is beneath them. There’s a clear lack of respect or interest in helping you once you’re already a Volkswagen owner. The cockiness and unprofessionalism from the staff are shocking, especially considering how friendly and helpful they are before the purchase. It’s disheartening to see such a drastic change in treatment the moment they no longer need to win you over.

Kelly was the zenith as it comes to customer service! He made sure that i was informed every step of the way! I appreciate his attention to detail!

Always very efficient, Always very kind and respectful. Always answer every question with knowledge.and wisdom.

Great customer service, very time friendly,and made you feel comfortable while waiting great experience

Andy and Alex were really great folks to work with. We spoke about what I wanted and what I absolutely did not want and found a perfect medium.

Excellent service when came in they replaced battery with a new one an truck rides perfect now

I’m new to this dealership almost a year due to purchasing my Atlas at CarMax . So far so good. I hope this continues to be my experience.

Best car buying experience ever! I was so apprehensive coming in off the street as a woman buying a car but the way that Chris Prohaska, my sales rep, and the sales manager, Matt Kutyna, took care of me is unmatched! In a world where things continuously are rushed and brushed over, the patience and attention to detail they took to meet my needs for my brand new 2025 Taos was WORLD CLASS. The dealer staff was friendly. The inventory was plentiful to make sure I was met with several options. I am happily driving away a satisfied customer and look forward to referring them to all my friends and family! Chris p was great

I have been taking my car to VW Orland Park since I bought my car in 2012 and trust the work they do, and their Customer service is Very Good. They always explain the work and price and have been very accommodating with appointments