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Irwin Automotive Group

(4,497 reviews)
Visit Irwin Automotive Group
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday 11:00am–3:00pm Closed
2022 state dealer award
View 20 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 785-8463 (888) 785-8463
Used (888) 251-1392 (888) 251-1392
Service (603) 941-9045 (603) 941-9045

Inventory

See all 897 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2008.
Founded in 1951 Irwin's has 5 new car franchises (Toyota, Ford/Lincoln Hyundai, and Chevrolet) an onsite Bodyshop Quicklane Tire & Auto Center and NH Car Credit. We have one of the best reputations in the country and are #1 in NH on Cars.com & Google Reviews! Plus we're Dealerrater.com Dealer of the Year. Along with over 4000 online reviews (4.7 out of 5 stars) we have the Irwin Promise highlighted by our Price Promise Trade-In Promise and a Money Back Guarantee. You can relax when you come in as we don't have "Sharks" we have Product Specialists (so no pressure :)) We are Simple Friendly Guaranteed. Call or e-mail to get started!
Irwin Promise: Money Back Guarantee - Price Promise - Goal of 100% Credit Approval - Trade-In Promise

Service center

Phone number (603) 941-9045

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(4,497 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bill Salta and his team are aces.

Bill Salta and his team are aces. Best hire the Irwin's ever made is Bill Salta 8)

Bill Salta and his team are aces.

Bill Salta and his team are aces. Best hire the Irwin's ever made is Bill Salta 8)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Thank you for a great experience and for the great

Thank you for a great experience and for the great service we received from Ashley P. She made the process quick and easy. Love the new vehicle (Santa Cruz) Great job Ashley!

Thank you for a great experience and for the great

Thank you for a great experience and for the great service we received from Ashley P. She made the process quick and easy. Love the new vehicle (Santa Cruz) Great job Ashley!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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My husband drove over 6 hours after an agreed trade in

My husband drove over 6 hours after an agreed trade in and purchase price. We had insurance set up to start and the loan with a cashiers check for the purchase. They tried to bait and switch. Changed all agreeed prices. Horrible customer service!!! How can you do this after the customer drove from out of state and took the day off from work! My husband was a general manager of a ford dealership previously. This is the worst and most unprofessional dealership we have ever dealt with. Do NOT do business here. We have never had a problem with any other purchase of a vehicle. He worked with James, Alexis and the Sales Manager Chase. They are clueless!!! Rude, lied to us and wasted our time and money. They are far from a good rated dealership!!! ZERO STARS. We were trading our GMC Denali for a Ford F350 Platnium.

My husband drove over 6 hours after an agreed trade in

My husband drove over 6 hours after an agreed trade in and purchase price. We had insurance set up to start and the loan with a cashiers check for the purchase. They tried to bait and switch. Changed all agreeed prices. Horrible customer service!!! How can you do this after the customer drove from out of state and took the day off from work! My husband was a general manager of a ford dealership previously. This is the worst and most unprofessional dealership we have ever dealt with. Do NOT do business here. We have never had a problem with any other purchase of a vehicle. He worked with James, Alexis and the Sales Manager Chase. They are clueless!!! Rude, lied to us and wasted our time and money. They are far from a good rated dealership!!! ZERO STARS. We were trading our GMC Denali for a Ford F350 Platnium.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Sorry for how you feel. We hadn't put a revised number on your vehicle as you said via text you had the stock rims and didn't bring them. "I have the stock wheels also" followed by "These are the stock wheels" and a picture. Best of luck. Chris Irwin

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My husband drove over 6 hours after an agreed trade in

My husband drove over 6 hours after an agreed trade in and purchase price. We had insurance set up to start and the loan with a cashiers check for the purchase. They tried to bait and switch. Changed all agreeed prices. Horrible customer service!!! How can you do this after the customer drove from out of state and took the day off from work! My husband was a general manager of a ford dealership previously. This is the worst and most unprofessional dealership we have ever dealt with. Do NOT do business here. We have never had a problem with any other purchase of a vehicle. He worked with James, Alexis and the Sales Manager Chase. They are clueless!!! Rude, lied to us and wasted our time and money. They are far from a good rated dealership!!!

My husband drove over 6 hours after an agreed trade in

My husband drove over 6 hours after an agreed trade in and purchase price. We had insurance set up to start and the loan with a cashiers check for the purchase. They tried to bait and switch. Changed all agreeed prices. Horrible customer service!!! How can you do this after the customer drove from out of state and took the day off from work! My husband was a general manager of a ford dealership previously. This is the worst and most unprofessional dealership we have ever dealt with. Do NOT do business here. We have never had a problem with any other purchase of a vehicle. He worked with James, Alexis and the Sales Manager Chase. They are clueless!!! Rude, lied to us and wasted our time and money. They are far from a good rated dealership!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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we had a great time with our salesman, Hoon Sang, when we

we had a great time with our salesman, Hoon Sang, when we leased our Elantra SEL. He was very knowledgeable and extremely pleasant, not pushy at all. We will be back!!

we had a great time with our salesman, Hoon Sang, when we

we had a great time with our salesman, Hoon Sang, when we leased our Elantra SEL. He was very knowledgeable and extremely pleasant, not pushy at all. We will be back!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Keith greeted us as we exited our vehicle.

Keith greeted us as we exited our vehicle. We had no appointment and only stopped by on our way to a dealership in Nashua. We had researched online and knew what we were looking for. Keith took us inside to his desk, offering coffee/water. He took time to get to know our wants and needs....he LISTENED! Two test drives later we bought our 4 Runner. There was no pressure or upselling and so refreshing. Thanks Keith for saving us the drive to Nashua....you were friendly and professional.

Keith greeted us as we exited our vehicle.

Keith greeted us as we exited our vehicle. We had no appointment and only stopped by on our way to a dealership in Nashua. We had researched online and knew what we were looking for. Keith took us inside to his desk, offering coffee/water. He took time to get to know our wants and needs....he LISTENED! Two test drives later we bought our 4 Runner. There was no pressure or upselling and so refreshing. Thanks Keith for saving us the drive to Nashua....you were friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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It is always a pleasure to work with Ed Withrow and his

It is always a pleasure to work with Ed Withrow and his team at Irwins service department. Destiny and all the employees are always welcoming and accommadating.

It is always a pleasure to work with Ed Withrow and his

It is always a pleasure to work with Ed Withrow and his team at Irwins service department. Destiny and all the employees are always welcoming and accommadating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

It is always a pleasure to work with Ed Withrow and his team at Irwins service department. Destiny and all the employees are always welcoming and accommadating.

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it was awful and frustrating.

it was awful and frustrating. I tried to buy a car, everything was going well, and then at the end of it they said no we changed our minds.

it was awful and frustrating.

it was awful and frustrating. I tried to buy a car, everything was going well, and then at the end of it they said no we changed our minds.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I had been working with two other dealerships while

I had been working with two other dealerships while looking for a new Ford Ranger. I saw an online ad from Irwin Ford and met with my salesman, Howard Cullen. Howard was great, no pressure and no tricks. Howard made the purchase process very easy and made the experience very pleasant. I'm happy to endorse Howard and Irwin Ford if you are shopping around for a new vehicle.

I had been working with two other dealerships while

I had been working with two other dealerships while looking for a new Ford Ranger. I saw an online ad from Irwin Ford and met with my salesman, Howard Cullen. Howard was great, no pressure and no tricks. Howard made the purchase process very easy and made the experience very pleasant. I'm happy to endorse Howard and Irwin Ford if you are shopping around for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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good friendly people and a nice selection of vehicles to

good friendly people and a nice selection of vehicles to pick from. I will defently keep them in the future when I buy another vehicle. Thank you Rich Lucier

good friendly people and a nice selection of vehicles to

good friendly people and a nice selection of vehicles to pick from. I will defently keep them in the future when I buy another vehicle. Thank you Rich Lucier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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