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McGrath Honda in Elgin

(2,500 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award
New (847) 841-9573 (847) 841-9573
Used (847) 783-7100 (847) 783-7100
Service (847) 783-7586 (847) 783-7586

Reviews

(2,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Honda in Elgin from DealerRater.

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Poor experience Hassled me about a loaner car to begin

Poor experience Hassled me about a loaner car to begin with. I just spent $60k on a new vehicle. Sat for 15 minutes before someone helped after I had to ask. So Some drove my car 100 miles and burned through almost a half tank of gas. No, it was not filled up. No call or text to update me on the service. Didn’t wash my car or put floor mat protectors down. xxxx poor seevice. Not the way to get repeat business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had a great test drive with Luis.

We had a great test drive with Luis. We Really got a feel for the car and weren’t rushed which we appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re glad to hear that Luis made your test drive enjoyable and stress-free, giving you the time to really get a feel for the car. We appreciate your feedback and look forward to assisting you again in the future!

Excelente servicio de Omar y Pablo muchaz gracias por el

Excelente servicio de Omar y Pablo muchaz gracias por el apoyo. Nos encanto el servicio que nos dieron

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

¡Muchas gracias por tus amables palabras! Nos alegra saber que Omar y Pablo te brindaron un servicio excelente y que tu experiencia con nosotros fue tan positiva. Apreciamos mucho tu confianza y esperamos poder ayudarte nuevamente pronto.

Omar y Pablo nos ayudaron mucho en la comida del carro

Omar y Pablo nos ayudaron mucho en la comida del carro gracias por su buen servicio

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

¡Muchas gracias por compartir tu experiencia! Nos alegra saber que Omar y Pablo te ayudaron y que recibiste un excelente servicio. Apreciamos tu confianza y esperamos poder atenderte nuevamente en el futuro.

Outstanding service as soon as i arrived service advisor

Outstanding service as soon as i arrived service advisor Bryan took care of me every step of the way

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Omar and Mario made my car shopping experience really

Omar and Mario made my car shopping experience really smooth and exciting. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Omar is a very smart and quick salesman.

Omar is a very smart and quick salesman. He knows what he is doing and put me in the right vehicle for my needs. McGrath Honda in Elgin makes everything so smooth and easy

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Omar made sure I had the best buying experience.

Omar made sure I had the best buying experience. McGrath Honda in Elgin is the best dealership I’ve ever been to. Thank you Paul and Omar. They are the ones you should ask for when you need a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I was very satisfied with the service I received.

I was very satisfied with the service I received. The two struts replaced work great. I also go the rear spring seat replaced. Mark Mally kept me up to date and understood my financial difficulty and was able to work out a more reasonable price for the repair for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Luis S.

Luis S. Really helped me out. I needed to trade in my vehicle and I got into an even better one. He was quick and did not have me waiting around the dealership all day. Service department needs work though.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.