Grappone Toyota

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
1367 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 12, 2019

    My experience at Grappone was stress free! I worked with Taylor M, who was patient and very knowledgeable. He spent time talking me through each feature... on the vehicles I was interested in and made me feel comfortable and confident during my buying process. I would absolutely recommend going to Grappone and working with Taylor M to any family member or friend!

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  • 5.0 out of 5
    November 12, 2019

    I appreciated the personalized service I received from the sales lady and her efforts to help me find a car that met my needs. Everyone at this dealership... was helpful and courteous.

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    Shopped for a used car
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  • June 1, 2013

    My first experience with Toyota but well assured will not be my last!! I would like to thank Andres, Mike and Dave for taking such awesome care of our... needs and surpassing all expectations. All your services provided thru the process we could not ask for better. We look forward to enjoying our brand new Rav4! Thanks again to the Grappone family who make it a pleasure to walk thru the door!

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    Dealer Response

    Congratulations on your new Rav4! Thank you so much for such a great review and for coming to visit us at Grappone, we are happy we were able to set y...ou up in a car that you love.

  • 5.0 out of 5
    November 12, 2019

    As advertised, no nonesense! Love the 30 day return policy. Salesman was pleasant and helpful. Store was immaculate and welcoming.

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  • 5.0 out of 5
    November 12, 2019

    Always greeted immediately, always told what to expect time-wise, work is always completed within the time frame they stated. Very efficient in and out... and you know that it is quality work.

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    Came in for service or repair
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  • 5.0 out of 5
    November 12, 2019

    Online building tool so that I could think about accessories and colors well in advance of the day I came in. Appointment with a sales rep dedicated to... my needs. Tour of facility so that I know where to come and what to expect for service calls. The product!

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  • 5.0 out of 5
    November 12, 2019

    fast and professional (and no cost). Professional staff and very courteous. Always an enjoyable event. I will always return here for service.

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  • 5.0 out of 5
    November 11, 2019

    Prompt quality service. Updated me during the process. The greeting area was as always a good experience. The new alignment machine is a great idea.

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  • 5.0 out of 5
    November 9, 2019

    Second car I've bought from Grappone. Confident of getting good service and good advice. They've helped keep my car going for over 215,000 miles.

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  • 5.0 out of 5
    November 9, 2019

    The visit was perfect. Mike gets a 10. He never ceases to amaze me! Mike was waiting for us outside when we drove in. He had started the new truck for... us so it would be warm when we arrived. Amazing!

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