Metro Ford Sales & Service

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4.9
(233 reviews)
Visit Metro Ford Sales & Service
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–9:00pm 8:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
New (773) 780-2567 (773) 780-2567
Used (773) 780-2568 (773) 780-2568
Service (773) 492-8337 (773) 492-8337

Inventory

See all 118 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2004.
Ready to test drive a new or pre driven Ford? Visit our Ford dealership today! We know that prospective customers are now extremely educated when researching their next vehicle and that is why Metro Ford has made it their job to provide you with all of the valuable information so you may spend less time researching and more time enjoying your new purchase. Our staff is eager to assist you. Come see us today!
Family owned and operated since 1984!

Service center

Phone number (773) 492-8337

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.9
(233 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

It's a great dealership and I would love to have to come

It's a great dealership and I would love to have to come back and get another car from.

5.0

It's a great dealership and I would love to have to come

It's a great dealership and I would love to have to come back and get another car from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

They were prompt and fast, easy to deal with, and

They were prompt and fast, easy to deal with, and honestly recommended what I needed and didn't need. I appreciated how clearly they explained and detailed all they had done and my car's current condition. The only thing I wish they would improve is their waiting area. But it's a very old dealership and the building shows it.

5.0

They were prompt and fast, easy to deal with, and

They were prompt and fast, easy to deal with, and honestly recommended what I needed and didn't need. I appreciated how clearly they explained and detailed all they had done and my car's current condition. The only thing I wish they would improve is their waiting area. But it's a very old dealership and the building shows it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Went to get "the works", the wait time was way less than

Went to get "the works", the wait time was way less than usual plus I've had a minor accident a few days earlier where someone hit my back bumper. They checked it out for me at no extra cost. Staff was very nice.

5.0

Went to get "the works", the wait time was way less than

Went to get "the works", the wait time was way less than usual plus I've had a minor accident a few days earlier where someone hit my back bumper. They checked it out for me at no extra cost. Staff was very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Didn’t have to want long for my oil change and was

Didn’t have to want long for my oil change and was informed about some work that needed to be done but not Wright mow

5.0

Didn’t have to want long for my oil change and was

Didn’t have to want long for my oil change and was informed about some work that needed to be done but not Wright mow

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

I came for a break checkup and were completely honest

I came for a break checkup and were completely honest telling me that my brakes were good and no work is necessary. They didn’t force any services. Professional work.

5.0

I came for a break checkup and were completely honest

I came for a break checkup and were completely honest telling me that my brakes were good and no work is necessary. They didn’t force any services. Professional work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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4.0

Easy to make a appointment.

Easy to make a appointment. Staff was courteous. Small waiting area for the amount of people waiting. Oil change took well over a hour with having a appointment.

4.0

Easy to make a appointment.

Easy to make a appointment. Staff was courteous. Small waiting area for the amount of people waiting. Oil change took well over a hour with having a appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Great service.

Great service. Friendly staff. Trust their expertise. The wait time is good. Keep up the great work.

5.0

Great service.

Great service. Friendly staff. Trust their expertise. The wait time is good. Keep up the great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Went to get an oil change (the works), and the wait was

Went to get an oil change (the works), and the wait was almost two hours. Waiting area clean.

5.0

Went to get an oil change (the works), and the wait was

Went to get an oil change (the works), and the wait was almost two hours. Waiting area clean.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

I was received promptly and with a smile.

I was received promptly and with a smile. I was had questions answered about other issues I was having with my vehicle.

5.0

I was received promptly and with a smile.

I was received promptly and with a smile. I was had questions answered about other issues I was having with my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Great and professional staff and service.

Great and professional staff and service. All my questions were answered. Timely service. Waiting area clean

5.0

Great and professional staff and service.

Great and professional staff and service. All my questions were answered. Timely service. Waiting area clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 233 reviews