Reviews
Impressed
I love how you just drive up and get to pull the car into the service area. The service rep was truly amazing. He came out and explained everything that needed repair. However I was not at all impressed with the cost of all the flushes that were recommended. There is absolutely no possible way I can afford to get any of that stuff done at the dealership. It was 1yr in October that I have had this vehicle, I'm not sure how often these flushes are required but I think that should have been done before I purchased the vehicle. What is the purpose of the 125 pt check list? Being able to use a loaner car while the work was being done was also extremely helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear Ms. St. Hilaire, Thank you for taking the time to share your recent Dover Honda/ Dover Chevrolet experience with us. I am glad that everything went smoothly and that you received a high level of customer service during your visit. If you have a question regarding the pricing of the flushes, Mike Segien, the Service Manager would be happy to speak with you. He can be reached at 800-293-5176. As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon! Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
owner
Love the dealership,service dept. is the best. Would not buy anywhere else!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear Joe, Thank you for the kind comments and ongoing business! We truly do appreciate our loyal customers. Thanks again and we look forward to seeing you soon. Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
Quality Service
Clear understanding of what work would be done followed by quality work
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear Tice, Thank you for taking the time to share your recent Dover Honda/ Dover Chevrolet experience with us. I am glad that everything went smoothly and that you received a high level of customer service during your visit. As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon! Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
2017 Silverado
Great customer service with no pressure to purchase a vehicle. Dover Chevy did everything they could to get me into the Silverado I wanted. Great dealership and would recommend to anyone looking to purchase a new Chevy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear John, Thank you for taking the time to share your recent Dover Honda/ Dover Chevrolet experience with us. I am happy to hear that the staff at Dover Chevrolet went above and beyond to get you into a new Silverado. As an employee owned company, your satisfaction is our number one priority. Congratulations on your new vehicle and thank you for your business. We look forward to seeing you again soon. Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
Service
The problem was repaired promptly and thoroughly. Repair started right away. I am very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Norman, Thank you for taking the time to share your recent Dover Honda/ Dover Chevrolet experience with us. I am glad that everything went smoothly during your visit and that you received a high level of customer service. As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon! Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
2014 Chevrolet Malibu
Service Manager explained everything in detail to me concerning my car. He updated me periodically as I worked on my computer in the waiting area. Exceptionally polite the whole operation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Lea, Thank you for taking the time to share your recent Dover Honda/ Dover Chevrolet experience with us. I am happy to hear that the Service Manager explained everything to you in detail and kept you up to date in terms of the progress being made. As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon! Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
TJ Lamb
Great Experience. Our Salesman, Brad, was terrific and the Sales Manager Alan was also terrific as well as the Business Manager.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Mr. Lamb, Thank you for taking the time to share your recent Dover Honda/ Dover Chevrolet experience with us. I am happy to hear that Brad provided you with an excellent car buying experience. As an employee owned company, your satisfaction is our number one priority. Congratulations on your new vehicle and thank you for your business. We look forward to seeing you again soon. Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
Steve downs
I have dealt with Dover Chevy/Honda for at least 25 years. I have bought several trucks and cars from them during these years. Dover Auto has performed virtually all my service on those vehicles during this time. Because of several unusual but positive experiences I have had with my vehicle service I have come to trust this dealership to do virtually all my service. I generally follow the service managers recommendations and as a result have a well maintained trouble free vehicles. I recommend this dealership to anyone looking for a trustworthy reputable dealership.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear Steve, Thank you for taking the time to share your recent experience with us and thank you for your years of business. We truly appreciate it. As an employee owned company, your satisfaction is our number one priority. Thank you again for your business and we look forward to seeing you again soon. Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
Car care.....
Everyone was pleasant and professional. My car was worked on and completed as promised .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear Rod, Thank you for taking the time to share your recent experience with us. I am happy to hear that your recent service experience was quick and efficient as we know your time is valuable. As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
Great service!
Great service! Great people! It was a very great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear Joe, Thank you for taking the time to share your recent experience with us. I am happy to hear that your recent experience was excellent! As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com