Reviews
Vehicle Purchase
Experience was good, I felt it took longer then it should have to get extra parts installed, get the financing in order and I had to keep checking in with the dealer for updates instead of them contacting me. At the point of purchase, they were charging me more then what we agreed upon until I corrected them. If someone wasn't paying very close attention, they would have been overcharged for the vehicle. Mistakes were made, but were quickly handled and corrected to my satisfaction.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Michael, Thank you for taking the time to share your recent experience with us. As an employee owned company, your satisfaction is our number one priority. I am happy to hear that the mistakes that were made were quickly corrected as we pride ourselves on honesty and integrity. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
2007 Chevrolet Impala
Service was exceptional and repairs were done expertly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Roger, Thank you for taking the time to share your recent experience with us. I am happy to hear that your recent service was excellent! As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
New car
Two weeks ago my husband had his truck serviced at Dover Chevrolet. While waiting he admired a 2016 Chevy Malibu that he thought would be perfect for me. I wasn't interested in buying a new car at the time but low and behold my car started acting up last week so off to the dealership we went. The salesman Wally Coran couldn't have been nicer or more relaxed in his approach. He had me take it for a test ride on the highway so I could be sure I would be happy with the acceleration and handling of the vehicle. It ran as well as it looked and I was hooked. The management team was able to get a better than average finance plan thru their credit union and the entire process was painless. Wally introduced me to the service manager while my car was being prepped and I ordered new mats from the parts department. I would highly recommend this dealership and in particular Wally for great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Linda, Thank you for taking the time to share your recent Dover Honda/ Dover Chevrolet experience with us. I am happy to hear that Wally provided you with an excellent buying experience. As an employee owned company, your satisfaction is our number one priority. Congratulations on your new vehicle and thank you for your business. We look forward to seeing you at your first service appointment. Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
New Truck
Ed and Josh were great to work with. I highly recommend Dover Chevy. I love my new truck, thanks for your hard work. Ed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Ed, Thank you for taking the time to share your recent Dover Honda/ Dover Chevrolet experience with us. I am happy to hear that Ed and Josh provided you with an excellent buying experience. As an employee owned company, your satisfaction is our number one priority. Congratulations on your new vehicle and thank you for your business. We look forward to seeing you at your first service appointment. Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
New 2500 hd
Excellent experience would shop their again also refer to anybody
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Pat, Thank you for taking the time to share your recent Dover Honda/ Dover Chevrolet experience with us. I am happy to hear that your recent car buying experience was excellent. As an employee owned company, your satisfaction is our number one priority. Congratulations on your new vehicle and thank you for your business. We look forward to seeing you at your first service appointment. Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
Recall
Stopped in for a recall on airbags. Quick and easy fix. Done in about 20min. Painless and Free
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear Nick, Thank you for taking the time to share your recent Dover Honda/ Dover Chevrolet experience with us. I am happy to hear that your recent recall was completed quickly and efficiently. As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
1ST SERVICE
ALWAYS A FRIENDLY AND SEAMLESS EXPERIENCE HENCE THE REASON I HAVE BEEN BUYING VEHICLES THERE SINCE 1988.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear John, Thank you for taking the time to share your recent Dover Honda/ Dover Chevrolet experience with us. I am happy to hear that your recent car buying experience was excellent. As an employee owned company, your satisfaction is our number one priority. Congratulations on your new vehicle and thank you for your business. We look forward to seeing you at your first service appointment. Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
Service Appointment
Jeannine Belanger was awesome in getting my appointment and paperwork completely ready for my service appointment everything went well very pleased with my service !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear Bigguy, Thank you for taking the time to share your recent Dover Honda/ Dover Chevrolet experience with us. I am happy to hear that Jeannine provided you with an excellent service experience. As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
new car
Happy with your sales associates. They were very helpful especially with all the features the new cars have. This is our 3rd car we bought here and we are always happy with the employees and dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Ms. Gelestino, Thank you for taking the time to share your recent Dover Honda/ Dover Chevrolet experience with us. I am happy to hear that our Sales Staff worked with you in providing you with a fantastic car buying experience. As an employee owned company, your satisfaction is our number one priority. Congratulations on your new vehicle and thank you for your business. We look forward to seeing you at your first service appointment. Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com
Got a great deal on my new 2017 Chevy Volt
Top notch Internet sales and top-notch customer service! Glad I went to Dover Chevrolet where they treat you fairly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Rob, Thank you for taking the time to share your recent Dover Honda/ Dover Chevrolet experience with us. I am happy to hear that your recent car buying experience was excellent. As an employee owned company, your satisfaction is our number one priority. Congratulations on your new vehicle and thank you for your business. We look forward to seeing you at your first service appointment. Sincerely, Dover Honda/ Dover Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com